T331 Web
- 1. Project Leadership 10–11, 2009 | Washington, DC September Earn up to 14 PDUs Effectively Lead Project Teams & Increase Work Productivity You Will Learn to: Identify Tools and Techniques to Help Your Project Teams Effectively Manage Project Change Be Successful Understand how change impacts organizations both Learn powerful communication techniques to increase positively and negatively and learn to implement team productivity and effectiveness change successfully Perfect the Art of Decision Making Understand and Utilize the Myers-Briggs Type Indicator Understand the pros and cons of various Improve leadership and teamwork skills by utilizing decision-making methods and identify the six ways to the Myers-Briggs Type Indicator and effective project make a decision management techniques www.PerformanceInstitute.org/Leadership www.PerformanceInstitute.org/Leadership 1
- 2. Project Leadership Who Who Day One: Should Attend: Should Attend: Thursday, September 10, 2009 8:30 • Senior Project Managers Conference Registration & Continental Breakfast • Senior Project Managers • Project Managers 9:00 • Project Managers • Program Managers Module 1: The Myers-Briggs Type Indicator Workshop Introduction •• PMO Managers Program Managers • Understand the origin of the MBTI and some of it’s unique characteristics as compared to other behavioral assessment instruments •• Project Team Leaders PMO Managers • Discuss how attitudes about differences are impacted by personal experiences •• Project Team Leaders Project Portfolio 10:45 Directors Break & Refreshments • Project Portfolio Directors • Directors, Quality • Assurance Personnel Directors 11:00 •• Chief InformationPersonnel Module 2: Review of the Functions & Attitudes Quality Assurance Officers • Describe how your personality differences can be utilized more effectively in the workplace • Chief Information Officers • Project Support Staff • Understand how to be more accommodating toward these differences • Project Support Staff … and anyone with an interest in improving 12:00 Lunch Break their leadership skills 1:00 Module 3: Shortcuts to Type: The Four Temperaments • Describe several behavioral characteristics for each of the four Temperaments 2:00 Break & Refreshments www.PerformanceInstitute.org/Leadership 2
- 3. Project Leadership Reasons Day One, Continued: to Attend: Thursday, September 10, 2009 1. Gain critical leadership skills needed to increase the odds 2:15 for success Module 4 - Temperaments and Management/Leadership • Describe several behavioral characteristics of management/leadership for each of the 2. Utilize effective key decision- four Temperaments making techniques to effectively make the right choice 3:00 Module 5: Interpersonal Skills – Perception and the 3. Make use of various planning Communication Process strategies to effectively • Understand a perception model that illustrates how people arrive at a view of reality develop and manage • Discover how ineffective communication hinders job performance and how to collaborative relationships effectively avoid that vital to project success 4. Apply negotiation skills to 4:00 Day One Adjourns achieve efficient cost and schedule performance 5. Anticipate potential problems and consequences involved with managing project change www.PerformanceInstitute.org/Leadership 3
- 4. Project Leadership Who Day Two: Should Attend: Friday, September 11, 2009 “Great • Senior Project Managers 8:30 Continental Breakfast • presentation Project Managers 9:00 • of leadership Program Managers Module 6: Interpersonal Skills – Gateways and Barriers • Describe assumptions that come from their culture, society, education, life experiences, • PMO Managers strategies and and preferences • • Discuss specific gateways and barriers that lead to ineffective communication and how issues.Team Leaders Project The to get around them • Project Portfolio instructor is Directors 10:00 Break & Refreshments • knowledgeable Directors, Quality Assurance Personnel and has good 10:15 • Chief Information Module 7: Interpersonal Skills – Active Listening Officers experience to • Describe and demonstrate some essential elements and skills involved in • Project Support Staff Active Listening draw on.” • Understand and demonstrate how attitudes and perceptions are communicated … and anyone with an nonverbally, including through attending and encouraging behaviors John Burleson improving interest in General leadership skills their Dynamics 11:00 Module 9: Interpersonal Skills – Feedback and Coping with Criticism • Identify when to use one-way versus two-way communication and the differences between effective and ineffective feedback • Describe how self-disclosure and feedback are essential to effective communication 12:00 Lunch Break www.PerformanceInstitute.org/Leadership 4
- 5. Project Leadership Who Day Two Continued: Should Attend: Friday, September 11, 2009 • “This course Managers Senior Project 1:00 Module 10: Interpersonal Skills – Assertion/Negotiation • provided excellent Project Managers • Describe a method for asserting their needs without giving offense or being insensitive to the needs of others • information Program Managers • Identify your own communication strengths and developmental needs through practice exercises • PMO Managers on project • Project Team Leaders 2:00 leadership.” Break & Refreshments • Project Portfolio Directors Sherita Mance, 2:15 National Aeronautics and Space • Administration Quality Directors, Module 11: Interpersonal Skills – Conflict Management Assurance Personnel • Identify and describe six responses to conflict and the short/long-term consequences of each response • Chief Information • Explain how to manage conflict using a collaborative “win-win” strategy Officers • Project Support Staff 3:00 Module 12: Team Dynamics and Team Development … and anyone with an interest in improving • Describe follower behaviors, feelings/thoughts, needs, and the required leadership for each stage of development their leadership skills • Understand the Situational Leadership model and its use in assessing the development stage of subordinates and selecting the appropriate leadership style for them 3:30 Module 13: Motivation and Sustaining Commitment • Identify warning signs of declining motivation and when it is likely to happen • Discover what the project manager’s role is in motivating the team 4:00 Training Adjourns www.PerformanceInstitute.org/Leadership 5
- 6. Project Leadership Sponsorship In-House Training Opportunities: One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department of for an organization-wide initiative, the advanced learning As a conference and training provider, methods employed by The Performance Institute (PI) will create an intimate training The Performance Institute is an expert in atmosphere that maximizes knowledge transfer to enhance the talent within your bringing together leaders to share and organization. discuss best practices and innovations. We connect decision-makers with CUSTOMIZATION respected solution providers. We realize that not all obstacles can be overcome by applying an “off-the- shelf solution”. While many training providers will offer you some variation of The Institute offers four different their standard training, PI’s subject matter experts will work with you and your pre-designed sponsorship packages: team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates • Event Co-Sponsor with participants and provides immediate return on your training investment. • Session Sponsor Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of • Luncheon Sponsor each session to your objectives. While the majority of on-site trainings are focused • Exhibit Booth Sponsor on smaller groups, PI also has the ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, PI has the capacity to deliver courses to groups of up to 300 participants per day. For more information on sponsorships or to get started, contact Jessica Ward at 202-739-9707 or AREAS OF EXPERTISE Jessica.Ward@PerformanceInstitute.org On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Performance-Based Contracting • Performance Measurement • Performance Reporting • Project Management • Program Evaluation • Lean Six Sigma • Administrative Management • Workforce Management • Leadership and Change • Performance-Based Budgeting For more information about in-house training options available to you, please contact Jennifer Mueller at 202-739-9707 or email her at Mueller@PerformanceInstitute.org. www.PerformanceInstitute.org/Leadership 6
- 7. Project Leadership Logistics & Registration REGISTRATION Venue 1. ONLINE at www.PerformanceInstitute.org/Leadership Project Leadership will be hosted at The Performance Institute’s training center 2. VIA FAX to 866-234-0680 in Arlington, VA, just one block east of the Courthouse stop on the Orange Line 3. VIA PHONE to 877-992-9521 of the D.C. Metro. A public parking garage is located inside of the building for $10/day. Continental breakfast and refreshments will be provided for 4. VIA MAIL to The Performance Institute Corporate Headquarters delegates on each day. 805 15th Street, NW, 3rd Floor Washington, DC 20005 The Performance Institute Training Center 1515 North Courthouse Rd., Suite 600 Yes! Register me for Project Leadership Arlington, VA 22201 703-894-0481 Please call me. I am interested in a special group discount for my team A limited number of rooms have been reserved at the Arlington Rosslyn Delegate Information Courtyard by Marriott at the prevailing rate of $233.00 until August 10, 2009. Please call the hotel directly and reference code “Project Leadership” when making reservations to get the discounted rate. The hotel is conveniently Name Title located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience. Arlington Rosslyn Courtyard by Marriott Office Organization 1533 Clarendon Blvd. Arlington, VA 22209 Phone: 703-528-2222 / 1-800-321-2211 Address www.courtyardarlingtonrosslyn.com Hotel and travel costs are not included in conference tuition. City State Zip Tuition The tuition rate for the two-day Project Leadership Training is: $999. Telephone Fax For more information on group discounts for Project Leadership please contact Melvin Hall at 202-739-9630 or email him at Melvin.Hall@PerformanceInstitute.org. Email Payment Information PDUs Training Form/Purchase Order Check (accepted by mail only) PDUs: Earn up to 14 PDUs: 7 for each day of training Credit Card The Performance Institute has been reviewed and approved as a provider of ® project management training by the Project Management Institute. As a PMI Registered Education Provider (R.E.P), The Performance Institute has agreed to abide by PMI Credit Card Number Billing Zip Exp. Date established quality assurance criteria. “PMI” and the PMI logo are service and trademarks registered in the United States and other nations; “PMP” is a certification mark registered in the United States and other nations; “PMBOK” and “CAPM” are trademarks registered in the United States and other nations by the Project Management Institute, Inc., which is not affiliated with The Performance Institute. Name on Card 3-Digit Verification # Earning PMI Credits: The Performance Institute is a Registered Education Provider of The Project Management Institute. All of our project management trainings, conferences and webinars offer credits to help you take the PMP Exam or stay accredited with PMI. Please make checks payable to: The Performance Institute Priority Code: T331-WEB Cancellation Policy experience and wish to request a credit or refund, cancel this conference, The Performance Institute accepts Payment must be secured prior to the conference. If please submit it in writing no later than 10 business no responsibility for covering airfare, hotel or other costs For live events: The Performance Institute will provide a payment is not received by the conference start date, days after the end of the training to: incurred by registrants, including delegates, sponsors full refund less $399 administration fee for cancellations a method of payment must be presented at the time of PI Corporate Headquarters: Quality Assurance and guests. four weeks before the event. If cancellation occurs registration in order to guarantee your participation at 805 15th Street, NW, 3rd Floor within two weeks prior to conference start date, no the event. Washington, DC 20005 Discounts refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the Quality Assurance Note: As speakers are confirmed six months before • All ‘Early Bird’ Discounts must require payment at time entire registration fee. The Performance Institute strives to provide you with the the event, some speaker changes or topic changes of registration and before the cut-off date in order to All the cancellation requests need to be made via most productive and effective educational experience may occur in the program. The Performance Institute receive any discount. • Any discounts offered whether Cvent or email. Your confirmation email contains possible. If after completing the course you feel there is not responsible for speaker changes, but will work by The Performance Institute (including team discounts) links to modify or cancel registrations. Please note is some way we can improve, please write your to ensure a comparable speaker is located to partici- must also require payment at the time of registration. that the cancellation is not final until you receive a comments on the evaluation form provided upon your pate in the program. • All discount offers cannot be combined with any other written confirmation. arrival. Should you feel dissatisfied with your learning If for any reason The Performance Institute decides to offer. • Discounts cannot be applied retroactively www.PerformanceInstitute.org/Leadership 7
- 8. About The Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2009, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance 805 15th Street, NW, 3rd Floor Washington, DC 20005 www.PerformanceInstitute.org