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Semiotics
  “The Study of Signs”


Semiotics is a key research tool for online social insight projects.


                                                                Purple Spinnaker
                                                                         London
                                                              +44 7887 644 799
                                                       julie@purplespinnaker.com

                                                       www.purplespinnaker.com
What is Online Semiotics?

 Semiotics is the study of cultural signs and symbols.


 Online Semioticians look at the structure & meaning of online content.


 Online Semioticians deconstruct popular and shareable content into
     What does popular and shareable content look like?
         Text, Video, Photos, Blog Posts, Conversations, comments etc.

     What are the key themes and topics in the content
         News, Health, Science, Finance, Sport, Unusual

     What is the underlying message in the content
         Educate, Inform, amuse, alarm,


 Online Semioticians identify the relationship between online content &
 how people consume, share, react and respond to it.




                                ©Copyright purple spinnaker Ltd. 2010      2
Where can Semiotics add value?

  Semiotics provides analysis of the “unconscious cultural patterns”
  that shape online consumer behaviour and response to content and
  other online consumers.

  Semiotics uncovers “meaning” in the wider online cultural landscape,
  rather than simply spitting back the opinions of consumers.

  Semiotics, in conjunction with other Social Insight Methodologies can
  be applied to:
        Brand strategy
        Brand Positioning
        Proposition development
        Gap analysis
        Market and competitive evaluation
        Communications and advertising evaluation
        Creative development
        Product innovation


  Online lives are studied, however it is key to that a holistic view is
  taken as online and offline lives are now very closely interconnected.

                                      ©Copyright purple spinnaker Ltd. 2010
Semiotic Case Study -                   Content

 Objective of Project
     Understand the impact of shared content on website visitors


 Key Questions
     Is there an underlying semiotic code for the content which is most often shared?
     Is there a difference in content shared in different geographic locations?
     What impact does sharing content have on new users?


 Key findings
     Yes, there is an underlying semiotic code for content most often shared
     Yes, there is a difference in “how” content is shared in different geographies
     Shared content increase the number of unique site visitors


 The approach
     Identify Shared Content
     Develop Semiotic Code
     Develop Test Content
     Run Trial
     Analyse Results

                                 ©Copyright purple spinnaker Ltd. 2010                   4
Select “nnn” pieces of shared content




                          ©Copyright purple spinnaker Ltd. 2010   5
Identify Primary Code for content which increase new users


   The top 5 content formats for driving new unique users to the website is identified.


          Narrative               Theme                                   Underlying message

                                       Gruesome Spectacle:                   Them vs Us
    1          The Next Chapter        Horrific, visual, unusual


                                       Gruesome Spectacle:                   Imparting knowledge
    2          The Next Chapter
                                       Horrific, visual, unusual



    3          The Next Chapter       Science & technology                   Imparting knowledge



                                      Money: wealth, poverty,
    4          Quirky/Funny
                                      economics
                                                                            Imparting knowledge



    5          The Next Chapter        Nature                               Imparting knowledge




These are sample semiotic content codes – each website has its own unique code

                                  ©Copyright purple spinnaker Ltd. 2010
Content is created which maps to the semiotic code identified


       Business                                                         Entertainment



                                           News




A content test project is carried out which uses the “project” content to test its
share ability with the website community and a control group to measure the
impact of the content on the project measures.

           These are sample pieces of content from www.guardian.co.uk
                                ©Copyright purple spinnaker Ltd. 2010                   7
Business Questions Addressed:


 Key Questions
     Is there an underlying semiotic code for the content which is most often shared?
     Is there a difference in content shared in different geographic locations?
     What impact does sharing content have on new users?


 Key findings
     Yes, there is an underlying semiotic code for content most often shared
     Yes, there is a difference in “how” content is shared in different geographies
     Shared content increase the number of unique site visitors


 We can use this knowledge to
     Understand our readers motivations to share content
     Enhance and refine the content on the website
     Increase share ability of content within the key customer and prospect group
     Refine content to reflect key interests and seasonal changes
     Increase traffic to the website or online service
     Improve search engine optimisation keyword strategy
     Improve social media connections and discovery of property
     Measure the impact of the website content strategy


                                   ©Copyright purple spinnaker Ltd. 2010
To find out more about

Online Semiotic Analysis

        Contact Us

    Email: julie@purplespinnaker.com
         Call: +44 7887 644 799



                                                Purple Spinnaker
                                                         London
                                              +44 7887 644 799
                                       julie@purplespinnaker.com

                                       www.purplespinnaker.com
                                                                   9

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What is Semiotic analysis?

  • 1. Semiotics “The Study of Signs” Semiotics is a key research tool for online social insight projects. Purple Spinnaker London +44 7887 644 799 julie@purplespinnaker.com www.purplespinnaker.com
  • 2. What is Online Semiotics?  Semiotics is the study of cultural signs and symbols.  Online Semioticians look at the structure & meaning of online content.  Online Semioticians deconstruct popular and shareable content into  What does popular and shareable content look like?  Text, Video, Photos, Blog Posts, Conversations, comments etc.  What are the key themes and topics in the content  News, Health, Science, Finance, Sport, Unusual  What is the underlying message in the content  Educate, Inform, amuse, alarm,  Online Semioticians identify the relationship between online content & how people consume, share, react and respond to it. ©Copyright purple spinnaker Ltd. 2010 2
  • 3. Where can Semiotics add value?  Semiotics provides analysis of the “unconscious cultural patterns” that shape online consumer behaviour and response to content and other online consumers.  Semiotics uncovers “meaning” in the wider online cultural landscape, rather than simply spitting back the opinions of consumers.  Semiotics, in conjunction with other Social Insight Methodologies can be applied to:  Brand strategy  Brand Positioning  Proposition development  Gap analysis  Market and competitive evaluation  Communications and advertising evaluation  Creative development  Product innovation  Online lives are studied, however it is key to that a holistic view is taken as online and offline lives are now very closely interconnected. ©Copyright purple spinnaker Ltd. 2010
  • 4. Semiotic Case Study - Content  Objective of Project  Understand the impact of shared content on website visitors  Key Questions  Is there an underlying semiotic code for the content which is most often shared?  Is there a difference in content shared in different geographic locations?  What impact does sharing content have on new users?  Key findings  Yes, there is an underlying semiotic code for content most often shared  Yes, there is a difference in “how” content is shared in different geographies  Shared content increase the number of unique site visitors  The approach  Identify Shared Content  Develop Semiotic Code  Develop Test Content  Run Trial  Analyse Results ©Copyright purple spinnaker Ltd. 2010 4
  • 5. Select “nnn” pieces of shared content ©Copyright purple spinnaker Ltd. 2010 5
  • 6. Identify Primary Code for content which increase new users The top 5 content formats for driving new unique users to the website is identified. Narrative Theme Underlying message Gruesome Spectacle: Them vs Us 1 The Next Chapter Horrific, visual, unusual Gruesome Spectacle: Imparting knowledge 2 The Next Chapter Horrific, visual, unusual 3 The Next Chapter Science & technology Imparting knowledge Money: wealth, poverty, 4 Quirky/Funny economics Imparting knowledge 5 The Next Chapter Nature Imparting knowledge These are sample semiotic content codes – each website has its own unique code ©Copyright purple spinnaker Ltd. 2010
  • 7. Content is created which maps to the semiotic code identified Business Entertainment News A content test project is carried out which uses the “project” content to test its share ability with the website community and a control group to measure the impact of the content on the project measures. These are sample pieces of content from www.guardian.co.uk ©Copyright purple spinnaker Ltd. 2010 7
  • 8. Business Questions Addressed:  Key Questions  Is there an underlying semiotic code for the content which is most often shared?  Is there a difference in content shared in different geographic locations?  What impact does sharing content have on new users?  Key findings  Yes, there is an underlying semiotic code for content most often shared  Yes, there is a difference in “how” content is shared in different geographies  Shared content increase the number of unique site visitors  We can use this knowledge to  Understand our readers motivations to share content  Enhance and refine the content on the website  Increase share ability of content within the key customer and prospect group  Refine content to reflect key interests and seasonal changes  Increase traffic to the website or online service  Improve search engine optimisation keyword strategy  Improve social media connections and discovery of property  Measure the impact of the website content strategy ©Copyright purple spinnaker Ltd. 2010
  • 9. To find out more about Online Semiotic Analysis Contact Us Email: julie@purplespinnaker.com Call: +44 7887 644 799 Purple Spinnaker London +44 7887 644 799 julie@purplespinnaker.com www.purplespinnaker.com 9