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APS 1015: Social Entrepreneurship

                   Class 1: Definitions and Motivations for
                           Social Entrepreneurship

                                 Thursday, May 10, 2012
Instructors:
Norm Tasevski (norm@socialentrepreneurship.ca)

                                                              1
© Norm Tasevski




      2
© Norm Tasevski




Before we begin…




 This course is designed for those that want to start a
    social venture, and/or work in social enterprise




                                                          3
© Norm Tasevski




Course Director – Norm Tasevski




                                        4
© Norm Tasevski

What Makes YOU
a (Social)
Entrepreneur???




                        5
© Norm Tasevski




Agenda

•    Class Intros
•    Syllabus and Class Structure
•    Ground Rules
•    Defining Social Entrepreneurship
•    What motivates the social entrepreneur?
•    What did we learn?
•    Next week




                                                     6
© Norm Tasevski




Syllabus




                 7
© Norm Tasevski




Class Rules

              –    Participation - quality, not
                   quantity!
              –    No stupid questions (only
                   stupid answers)
              –    Respect your classmates –
                   attend and be punctual!




                                                8
Defining Social Entrepreneurship…




                                    9
© Norm Tasevski


First, we need to understand
entrepreneurship...




                                    10
© Norm Tasevski




Entrepreneurs…




            …are motivated
                                  11
© Norm Tasevski




Entrepreneurs…




            …are innovative
                                   12
© Norm Tasevski




Entrepreneurs…




            …are resourceful
                                    13
© Norm Tasevski




Entrepreneurs…




            …take chances
                                 14
How is Social Entrepreneurship
Different?




                                 15
© Norm Tasevski




 Entrepreneurs…




…are motivated   …are innovative   …are resourceful   …are risk takers




                                                                          16
© Norm Tasevski




But, for the social entrepreneur…
…motivations are different




                                         17
© Norm Tasevski




And…
…innovation is different




                                18
© Norm Tasevski




And…
…resourcefulness is different




                                     19
© Norm Tasevski




And…
…risk taking is different




                                 20
© Norm Tasevski


An Example – “Civic Engagement, Scaled
Up”




                                              21
© Norm Tasevski




 Other Differences
                          “Social       entrepreneurs are not content just to give a fish or
   Focus on “systems                how to teach fish. They will not rest until they have
        thinking” and           revolutionized the fishing industry”
  “systems change”:                                                                                Bill Drayton



                          “(Social entrepreneurs) work in areas where there is partial or
                         total market failure…what distinguishes them is that they are prepared
     Seek “profit” in
         traditionally      to strike a very different balance when it comes to creating
unprofitable pursuits:   value for those who would not normally be able
                                           to afford it”
                                                                                               John Elkington

                         David Bornstein: “Why do you work on the kinds of projects you do? Why don’t
                                              you just want to make a lot of money?”
    Possess a strong
  “ethical impetus”:
                         Fabio Rosa: “I am trying to build a little part of the world in which I would like to
                         live. A project only makes sense to me when it proves useful to make      people
                             happier and the environment more respected, and when it
                         represents a   hope for a better future. This is the soul of my
                                                              projects.”                                    22
© Norm Tasevski




Some Definitions
•  “Social entrepreneurs identify resources where
   people only see problems. They view the villagers as
   the solution, not the passive beneficiary. They begin
   with the assumption of competence and unleash
   resources in the communities they are serving”
                                              David Bornstein



•  “A social entrepreneur is someone who recognizes
   a social problem and uses entrepreneurial principles
   to organize, create and manage a venture to
   make social change”
                                                   Wikipedia




                                                            23
Break




        24
Defining Social Enterprise…




                              25
© Norm Tasevski




     26
© Norm Tasevski




What is a Social Enterprise?
•  Organizations (non-profit or for-profit) that imbed
   both social purpose and business purpose into their
   organization

•  Returns are both Social (i.e. impact) & Financial (i.e.
   profit)

•  Key distinguishing factor: How deep social &
   business purpose is imbedded




                                                           27
© Norm Tasevski




A Question…




      What makes a business a business?




                                               28
© Norm Tasevski




Components of a Business




                               A transaction




           A product/service




  A goal                             A legal form

                                                         29
How is Social Enterprise Different?




                                      30
© Norm Tasevski




Social Enterprise has…



                                                      Yep
   Absolutely
                                 A transaction




             A product/service
                                         This one’s
                                         complicated
           Yeah, but…
  A goal                               A legal form

                                                           31
© Norm Tasevski




The SE Product/Service



         It’s still…




But…
•  “Social benefit” is added somewhere on the value
   chain



                                                      32
© Norm Tasevski




What is Social Benefit?

•  For our purposes, social benefit may arise when one
   attempts to overcome an injustice or inequity in
   society that the market, on its own, cannot respond
   to
   –  E.g. creating employment opportunities for individuals that may not otherwise be
      employable in the marketplace


•  A similar concept – “environmental benefit”




                                                                                         33
© Norm Tasevski




Exercise
•  Add social benefit to:




                                 34
© Norm Tasevski




The SE Transaction
Traditional Business   Social Enterprise




                           Customers




      Customers




                           “Clients”
                                                35
© Norm Tasevski




The SE Goal - Social vs. Financial Purpose

Social Purpose
   –  Creating a “social return” by making positive change
      within an inequitable social system
      •  Examples: Reduced Poverty, Improved Literacy


Financial Purpose
   –  Creating a “financial return”, usually through the sale of
      products/services in the marketplace


Blended Purpose
   –  Effecting social change by combining social and financial
      return
   –  Also called “Blended Value”

                                                                    36
© Norm Tasevski




Viewing SE Through a “business lens”
•  How you think about cost
   –  Additional costs borne on business that achieves a social
      benefit (how do you incorporate? Valuate it?)
•  How you think about investment
   –  Opportunities to get investment through traditional models,
      but because your business is hybrid, the investment needs
      to be hybrid (i.e. layering of different financing
      mechanisms)
•  How you think about success
   –  Part of the social enterprise motivation is social, so you
      need to consider success in a dual lens. How do you
      articulate success in both of these spheres?



                                                                        37
© Norm Tasevski




   The Legal Form
   •  No clearly defined legal form for social enterprise in
      Canada
   •  “Form follows function”

                         Spectrum of Social and Financial Returns
                                             Nonprofit Structure

                                                                              For-profit Structure

                                                                                                                       Emphasis on
                    Emphasis on                      Nonprofit with                    Business with
                                     Conventional                        Social                         Conventional    Financial
                    Social Return                    some earned                          social
                                      Nonprofit                        Enterprise                         Business       Return
                                                        income                         responsibility

                                            Philanthropic Capital

                                                                              Commercial Capital




Source: Stanford Social Innovation Review, Spring 2008; Jed Emerson cited as contributor                                                  38
© Norm Tasevski




A test…
I am:
•  A retailer                                    Facts:
•  Sells goods at rates affordable by low-       •  $115M raised for charity since 1995
    income individuals                              ($18M in 2009)
•  Employs individuals with barriers to
    employment                                   •  Over 1,000 environmentally-
•  Goals:                                           approved products on sale
      –  92% of imported goods from green        •  1700 new jobs created in Canada in
         factories                                  2009
      –  95% of waste redirected from landfill
      –  Desire to be supplied 100% by
         renewable energy by 2015


             Social Enterprise or Not?




                                                                                     39
© Norm Tasevski




A test…
I am:
•  A café
•  84% of all coffee ethically sourced (goal of 100% by
    2015)
•  Supports farmers by a) selling fair trade coffee, and b)
    providing loans to coffee growers
•  Purchase carbon credits to offset production
•  Goals:
     –  100% of cups to be reusable/recyclable
     –  Use recycled/renewable materials in café
        construction
     –  Organize a “month of service” (employees act as
        “change makers” in their communities)

            Social Enterprise or Not?
Facts:
•  Sells approx. 10% of all Fair Trade coffee globally
•  Almost 200,000 volunteer hours made by employees worldwide
•  Over 53,000 youth supported and engaged in community events


                                                                      40
© Norm Tasevski




What does this mean?




 Social                 CSR
 Enterprise


 Social                Complexity
 Enterprise

                                    41
© Norm Tasevski




What SE is and is Not

Social Enterprise Is Not…                  Social Enterprise Is…

•  A fundraising strategy (i.e. a “give”   •  A business line (i.e. a “sales” mentality)
mentality)

•  Solely focused on either “customers”    •  Focused on both “customers” and
or “clients”                               “clients”

•  Dependent on restricted funds for       •  Sustainable (ideally “self-sufficient”)
operations (i.e. not sustainable)

•  An event or one-off activity (e.g.      •  A continuous, market-driven activity
conferences, bake sales)

•  Providing value to clients only         •  Providing value to both “clients” and
                                           “customers” (and distinguishing
                                           between both!)

•  Quick                                   •  A venture that may take several years
                                           to become profitable/sustainable
                                                                                        42
© Norm Tasevski




Some Definitions
•  “An organization or venture that achieves its primary
   social or environmental mission using business methods.”
                                               Social Enterprise Alliance



•  “Business ventures operated by non-profits, whether they
   are societies, charities, or co-operatives.”
                                            Enterprising Non-Profits (enp)



•  “… social mission driven organizations which apply
   market-based strategies to achieve a social purpose.
   The movement includes both non-profits that use
   business models to pursue their mission and for-profits
   whose primary purposes are social.”
                                                               Wikipedia



                                                                        43
Motivators for Social Entrepreneurs…




                                       44
© Norm Tasevski




A Question…




        What motivates you??




                                    45
© Norm Tasevski




Some Definitions
•    Internal and external factors that stimulate desire and energy in people to be
     continually interested in and committed to a job, role or subject, and to exert
     persistent effort in attaining a goal. Motivation is the energizer of behaviour
     and mother of all action. It results from the interactions among conscious and
     unconscious factors such as the (1) intensity of desire or need, (2) incentive or
     reward value of the goal, and (3) expectations of the individual and of his or
     her significant others.”
                                                                  BusinessDictionary.com



•    “Motivation is the activation or energization of goal-orientated behavior.
     Motivation may be rooted in the basic need to minimize physical pain and
     maximize pleasure, or it may include specific needs such as eating and
     resting, or a desired object, hobby, goal, state of being, ideal, or it may be
     attributed to less-apparent reasons such as altruism, selfishness, morality, or
     avoiding morality. Conceptually, motivation should not be confused with
     either volition or optimism. Motivation is related to, but distinct from, emotion.”
                                                                               Wikipedia




                                                                                        46
© Norm Tasevski
In response
to why
people are
not giving to
the Pakistani
flood in the
same way as
they did for
Haiti, one
woman said:!
!
“It’s a rogue
state, if they
can afford
the nuclear
bomb they
can look
after their
own”!
!



                      47
© Norm Tasevski




Costin Militaru, an
outreach worker…
has met addicts as
young as 9 years
old. "His family
had no money for
food. He was
hungry and kept
crying, so they fed
him heroin,"
Militaru says. "If
you're high, you
don't need food.”!
!              48
© Norm Tasevski




“On March 24, 1989,
the Exxon Valdez
ran aground in
northern Prince
William Sound,
spilling 42 million
liters of crude oil
and contaminating
1,990 kilometers of
shoreline. Some
2,000 sea otters,
302 harbor
seals and about
250,000
seabirds        died
in the days
immediately
following the
spill.”!                    49
A total of © Norm Tasevski
            32,700
different people
stayed in Toronto's
emergency shelters
in 2005. 4,600
were children. !
!
Over half a million
Toronto
households live
below the poverty
line!
!
1 in 10 homeless
report attempted
suicide in 2006!




                  50
© Norm Tasevski




     51
© Norm Tasevski


So What Motivates The Social/
Environmental Entrepreneur?
                   “…it was an   epiphanal experience…”
                                    Ray Anderson, Interface Carpets
© Norm Tasevski


So What Motivates The Social/
Environmental Entrepreneur?



                 “I heard the same story again and again. Someone had
    experienced an intense kind of pain that branded
                                              There was
        them in some way. They said, ‘I had’ to do this.

                               nothing else I could do.”
  Jody Jensen, Ashoka
© Norm Tasevski


So What Motivates The Social/
Environmental Entrepreneur?
                 “…that made a real   impression on me…”
                              Jeff Skoll, eBay, Skoll Foundation, etc.
© Norm Tasevski


So What Motivates The Social/
Environmental Entrepreneur?



          “I was teaching in one of the universities while the country was

     suffering from a severe famine. People were dying of hunger, and    I
   felt very helpless. As an economist, I had no tool
                        in my toolbox to fix that kind of situation.”
  Mohammed Yunus, Grameen Bank
© Norm Tasevski


  So What Motivates The Social/
  Environmental Entrepreneur?




“…powerful moments of inspiration…”
Jacqueline Novogratz, Acumen Fund
© Norm Tasevski




What about…
© Norm Tasevski




What did we learn?




                          58
© Norm Tasevski




Next Week

•  1st deliverable:
   –  Pick a social/environmental issue (international or
      Canadian) from the provided list, and…
   –  Pick a group of 4-5 (we will finalize groups next week based
      on final class numbers)


•  Readings




                                                                  59

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01 aps 1015 class 1 - intro to and motivations for se - for lecture

  • 1. APS 1015: Social Entrepreneurship Class 1: Definitions and Motivations for Social Entrepreneurship Thursday, May 10, 2012 Instructors: Norm Tasevski (norm@socialentrepreneurship.ca) 1
  • 3. © Norm Tasevski Before we begin… This course is designed for those that want to start a social venture, and/or work in social enterprise 3
  • 4. © Norm Tasevski Course Director – Norm Tasevski 4
  • 5. © Norm Tasevski What Makes YOU a (Social) Entrepreneur??? 5
  • 6. © Norm Tasevski Agenda •  Class Intros •  Syllabus and Class Structure •  Ground Rules •  Defining Social Entrepreneurship •  What motivates the social entrepreneur? •  What did we learn? •  Next week 6
  • 8. © Norm Tasevski Class Rules –  Participation - quality, not quantity! –  No stupid questions (only stupid answers) –  Respect your classmates – attend and be punctual! 8
  • 10. © Norm Tasevski First, we need to understand entrepreneurship... 10
  • 11. © Norm Tasevski Entrepreneurs… …are motivated 11
  • 12. © Norm Tasevski Entrepreneurs… …are innovative 12
  • 13. © Norm Tasevski Entrepreneurs… …are resourceful 13
  • 14. © Norm Tasevski Entrepreneurs… …take chances 14
  • 15. How is Social Entrepreneurship Different? 15
  • 16. © Norm Tasevski Entrepreneurs… …are motivated …are innovative …are resourceful …are risk takers 16
  • 17. © Norm Tasevski But, for the social entrepreneur… …motivations are different 17
  • 20. © Norm Tasevski And… …risk taking is different 20
  • 21. © Norm Tasevski An Example – “Civic Engagement, Scaled Up” 21
  • 22. © Norm Tasevski Other Differences “Social entrepreneurs are not content just to give a fish or Focus on “systems how to teach fish. They will not rest until they have thinking” and revolutionized the fishing industry” “systems change”: Bill Drayton “(Social entrepreneurs) work in areas where there is partial or total market failure…what distinguishes them is that they are prepared Seek “profit” in traditionally to strike a very different balance when it comes to creating unprofitable pursuits: value for those who would not normally be able to afford it” John Elkington David Bornstein: “Why do you work on the kinds of projects you do? Why don’t you just want to make a lot of money?” Possess a strong “ethical impetus”: Fabio Rosa: “I am trying to build a little part of the world in which I would like to live. A project only makes sense to me when it proves useful to make people happier and the environment more respected, and when it represents a hope for a better future. This is the soul of my projects.” 22
  • 23. © Norm Tasevski Some Definitions •  “Social entrepreneurs identify resources where people only see problems. They view the villagers as the solution, not the passive beneficiary. They begin with the assumption of competence and unleash resources in the communities they are serving” David Bornstein •  “A social entrepreneur is someone who recognizes a social problem and uses entrepreneurial principles to organize, create and manage a venture to make social change” Wikipedia 23
  • 24. Break 24
  • 27. © Norm Tasevski What is a Social Enterprise? •  Organizations (non-profit or for-profit) that imbed both social purpose and business purpose into their organization •  Returns are both Social (i.e. impact) & Financial (i.e. profit) •  Key distinguishing factor: How deep social & business purpose is imbedded 27
  • 28. © Norm Tasevski A Question… What makes a business a business? 28
  • 29. © Norm Tasevski Components of a Business A transaction A product/service A goal A legal form 29
  • 30. How is Social Enterprise Different? 30
  • 31. © Norm Tasevski Social Enterprise has… Yep Absolutely A transaction A product/service This one’s complicated Yeah, but… A goal A legal form 31
  • 32. © Norm Tasevski The SE Product/Service It’s still… But… •  “Social benefit” is added somewhere on the value chain 32
  • 33. © Norm Tasevski What is Social Benefit? •  For our purposes, social benefit may arise when one attempts to overcome an injustice or inequity in society that the market, on its own, cannot respond to –  E.g. creating employment opportunities for individuals that may not otherwise be employable in the marketplace •  A similar concept – “environmental benefit” 33
  • 34. © Norm Tasevski Exercise •  Add social benefit to: 34
  • 35. © Norm Tasevski The SE Transaction Traditional Business Social Enterprise Customers Customers “Clients” 35
  • 36. © Norm Tasevski The SE Goal - Social vs. Financial Purpose Social Purpose –  Creating a “social return” by making positive change within an inequitable social system •  Examples: Reduced Poverty, Improved Literacy Financial Purpose –  Creating a “financial return”, usually through the sale of products/services in the marketplace Blended Purpose –  Effecting social change by combining social and financial return –  Also called “Blended Value” 36
  • 37. © Norm Tasevski Viewing SE Through a “business lens” •  How you think about cost –  Additional costs borne on business that achieves a social benefit (how do you incorporate? Valuate it?) •  How you think about investment –  Opportunities to get investment through traditional models, but because your business is hybrid, the investment needs to be hybrid (i.e. layering of different financing mechanisms) •  How you think about success –  Part of the social enterprise motivation is social, so you need to consider success in a dual lens. How do you articulate success in both of these spheres? 37
  • 38. © Norm Tasevski The Legal Form •  No clearly defined legal form for social enterprise in Canada •  “Form follows function” Spectrum of Social and Financial Returns Nonprofit Structure For-profit Structure Emphasis on Emphasis on Nonprofit with Business with Conventional Social Conventional Financial Social Return some earned social Nonprofit Enterprise Business Return income responsibility Philanthropic Capital Commercial Capital Source: Stanford Social Innovation Review, Spring 2008; Jed Emerson cited as contributor 38
  • 39. © Norm Tasevski A test… I am: •  A retailer Facts: •  Sells goods at rates affordable by low- •  $115M raised for charity since 1995 income individuals ($18M in 2009) •  Employs individuals with barriers to employment •  Over 1,000 environmentally- •  Goals: approved products on sale –  92% of imported goods from green •  1700 new jobs created in Canada in factories 2009 –  95% of waste redirected from landfill –  Desire to be supplied 100% by renewable energy by 2015 Social Enterprise or Not? 39
  • 40. © Norm Tasevski A test… I am: •  A café •  84% of all coffee ethically sourced (goal of 100% by 2015) •  Supports farmers by a) selling fair trade coffee, and b) providing loans to coffee growers •  Purchase carbon credits to offset production •  Goals: –  100% of cups to be reusable/recyclable –  Use recycled/renewable materials in café construction –  Organize a “month of service” (employees act as “change makers” in their communities) Social Enterprise or Not? Facts: •  Sells approx. 10% of all Fair Trade coffee globally •  Almost 200,000 volunteer hours made by employees worldwide •  Over 53,000 youth supported and engaged in community events 40
  • 41. © Norm Tasevski What does this mean? Social CSR Enterprise Social Complexity Enterprise 41
  • 42. © Norm Tasevski What SE is and is Not Social Enterprise Is Not… Social Enterprise Is… •  A fundraising strategy (i.e. a “give” •  A business line (i.e. a “sales” mentality) mentality) •  Solely focused on either “customers” •  Focused on both “customers” and or “clients” “clients” •  Dependent on restricted funds for •  Sustainable (ideally “self-sufficient”) operations (i.e. not sustainable) •  An event or one-off activity (e.g. •  A continuous, market-driven activity conferences, bake sales) •  Providing value to clients only •  Providing value to both “clients” and “customers” (and distinguishing between both!) •  Quick •  A venture that may take several years to become profitable/sustainable 42
  • 43. © Norm Tasevski Some Definitions •  “An organization or venture that achieves its primary social or environmental mission using business methods.” Social Enterprise Alliance •  “Business ventures operated by non-profits, whether they are societies, charities, or co-operatives.” Enterprising Non-Profits (enp) •  “… social mission driven organizations which apply market-based strategies to achieve a social purpose. The movement includes both non-profits that use business models to pursue their mission and for-profits whose primary purposes are social.” Wikipedia 43
  • 44. Motivators for Social Entrepreneurs… 44
  • 45. © Norm Tasevski A Question… What motivates you?? 45
  • 46. © Norm Tasevski Some Definitions •  Internal and external factors that stimulate desire and energy in people to be continually interested in and committed to a job, role or subject, and to exert persistent effort in attaining a goal. Motivation is the energizer of behaviour and mother of all action. It results from the interactions among conscious and unconscious factors such as the (1) intensity of desire or need, (2) incentive or reward value of the goal, and (3) expectations of the individual and of his or her significant others.” BusinessDictionary.com •  “Motivation is the activation or energization of goal-orientated behavior. Motivation may be rooted in the basic need to minimize physical pain and maximize pleasure, or it may include specific needs such as eating and resting, or a desired object, hobby, goal, state of being, ideal, or it may be attributed to less-apparent reasons such as altruism, selfishness, morality, or avoiding morality. Conceptually, motivation should not be confused with either volition or optimism. Motivation is related to, but distinct from, emotion.” Wikipedia 46
  • 47. © Norm Tasevski In response to why people are not giving to the Pakistani flood in the same way as they did for Haiti, one woman said:! ! “It’s a rogue state, if they can afford the nuclear bomb they can look after their own”! ! 47
  • 48. © Norm Tasevski Costin Militaru, an outreach worker… has met addicts as young as 9 years old. "His family had no money for food. He was hungry and kept crying, so they fed him heroin," Militaru says. "If you're high, you don't need food.”! ! 48
  • 49. © Norm Tasevski “On March 24, 1989, the Exxon Valdez ran aground in northern Prince William Sound, spilling 42 million liters of crude oil and contaminating 1,990 kilometers of shoreline. Some 2,000 sea otters, 302 harbor seals and about 250,000 seabirds died in the days immediately following the spill.”! 49
  • 50. A total of © Norm Tasevski 32,700 different people stayed in Toronto's emergency shelters in 2005. 4,600 were children. ! ! Over half a million Toronto households live below the poverty line! ! 1 in 10 homeless report attempted suicide in 2006! 50
  • 52. © Norm Tasevski So What Motivates The Social/ Environmental Entrepreneur? “…it was an epiphanal experience…” Ray Anderson, Interface Carpets
  • 53. © Norm Tasevski So What Motivates The Social/ Environmental Entrepreneur? “I heard the same story again and again. Someone had experienced an intense kind of pain that branded There was them in some way. They said, ‘I had’ to do this. nothing else I could do.” Jody Jensen, Ashoka
  • 54. © Norm Tasevski So What Motivates The Social/ Environmental Entrepreneur? “…that made a real impression on me…” Jeff Skoll, eBay, Skoll Foundation, etc.
  • 55. © Norm Tasevski So What Motivates The Social/ Environmental Entrepreneur? “I was teaching in one of the universities while the country was suffering from a severe famine. People were dying of hunger, and I felt very helpless. As an economist, I had no tool in my toolbox to fix that kind of situation.” Mohammed Yunus, Grameen Bank
  • 56. © Norm Tasevski So What Motivates The Social/ Environmental Entrepreneur? “…powerful moments of inspiration…” Jacqueline Novogratz, Acumen Fund
  • 58. © Norm Tasevski What did we learn? 58
  • 59. © Norm Tasevski Next Week •  1st deliverable: –  Pick a social/environmental issue (international or Canadian) from the provided list, and… –  Pick a group of 4-5 (we will finalize groups next week based on final class numbers) •  Readings 59