The document outlines the significance of smart metering and load control technologies in changing customer behavior to achieve more efficient energy use and reduce peak load demands. It discusses how time-varying pricing and load control systems can incentivize consumers to modify their energy consumption patterns, emphasizing that simply installing smart meters is insufficient for energy savings without supportive technology and programs. The effectiveness of these behavior changes tends to diminish over time, highlighting the need for sustained engagement and additional strategies to maintain energy efficiency.
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