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10 lessons we learned
with Cloud Foundry
By Neville George with Comcast
@findneville
1
Copyright Comcast 2017
2
ENVIRONMENTALS
12
PCF
foundations
2100
developers
~9K
applications
~19K
application
instances
Copyright Comcast 2017
3
CHAMPION
FIND A#1
 “How do we onboard developers onto the platform?” - most
requested discussion topic at CF summit customer forum
 Champions enable developers to envision the journey and
articulate how the platform can get you there
 “Build and they will come” may not always be a successful
strategy
Copyright Comcast 2017
4
AMBITIOUS
BE#2
 Onboarding big monolithic applications attracts more
developers to the platform
 Bigger apps helps standardize on frameworks for future
innovators on the platform
 These success stories become testimonials and the
associated teams become endorsers of the platform
Copyright Comcast 2017
5
LOWER
THE BAR FOR ENTRY
#3
 Un-necessary ticketing slows down a fast platform. Evaluate
and eliminate the slowest link on the platform constantly.
 Build tools, services and documentation to make the
platform faster
 Evaluate periodically what your biggest ticket generators
are move them up on your backlog for automation
Copyright Comcast 2017
Copyright Comcast 2017
7
SE-APS-USAGE-PRD-AS
UltraSuperAwesomeSpaceOfMindblowinglyAwesomeAwesomeness
Copyright Comcast 2017
8
FORMALIZE
YOUR ENVIRONMENT
#4
 Institute overall platform standards and individual foundation
standards
 Onboard new development teams with DO and DO-NOTs
 Remind and reinforce when rules are broken
Copyright Comcast 2017
9
#5
COLLABORATION
FOSTER
 Enable the platform developer community to grow
organically
 Allows platform operators to focus on delivering more tools
and services for the developers
 Developers have brought other developers to the
community. Today we are a grand (1K) community.
Copyright Comcast 2017
10
#freefood
Copyright Comcast 2017
11
#6
TRUST
ESTABLISH
 Keep customers informed of platform activities proactively
 Establish regular briefings for customers to voice concerns,
ask questions and for operators to provide platform updates
 Publicize your platform metrics for consumption by anyone
within your company
Copyright Comcast 2017
12
#7
CROWD SOURCE
 Consolidate your documentation to avoid discrepancies
 Create a system where developers can edit and contribute
to your documentation
 Leverage Github and automated pipelines to automate
crowd sourced documentation
Copyright Comcast 2017
13
CONTROL
YOUR DESTINY
#8
 Handoffs to other teams generally increases the time to
deliver anything
 Invest in open source tooling; Make your customers’ priority
your problem to solve.
 Tools you use / share with the community may spark
interest in other teams to do the same.
Copyright Comcast 2017
14
#9
CHANGE
MANAGE
 Traditional tools like Application Metadata stores and
Change Management teams are here to stay
 Educating teams on how the platform is different from IaaS
is crucial to ensure maintenances happen without friction
 Enable developers to advertise their applications to
Application metadata stores by providing guidelines
Copyright Comcast 2017
15
#10
CREATE
YOUR OWN SERVICES
 Services help reduce the burden on application owners
managing infrastructure and creating microcosms
 Ticketing trends & collaboration with developers help
identify the slowest gear in the platform
 Collect information. Create services. Repeat.
Learn More. Stay Connected.
16
#springone@s1p
Expand Cloud Foundry for the
Enterprise
Tim Leong | Wed 11:30 | Room 2004
How Comcast embraced Open
Nithya & Shilla | Wed 17:40 | Room 2010
Keynote Panel with Comcast
Greg Otto | Thur 9:35 AM
Reimagining customer experiences
utilizing Pivotal Cloud Foundry
Jason & Vipul | Tues 3:20 | Room 2012
Going cloud native at Comcast
Todd Migliore | Tues 17:00 | Room 2011
Learn More. Stay Connected.
17
#springone@s1p
Comcast
Booth
* Platform Operators *
* Application Owners *
* Open Source Promoters *
* Recruting *
Copyright Comcast 2017
18
Q & A

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10 Lessons We Learned with Cloud Foundry

  • 1. 10 lessons we learned with Cloud Foundry By Neville George with Comcast @findneville 1
  • 3. Copyright Comcast 2017 3 CHAMPION FIND A#1  “How do we onboard developers onto the platform?” - most requested discussion topic at CF summit customer forum  Champions enable developers to envision the journey and articulate how the platform can get you there  “Build and they will come” may not always be a successful strategy
  • 4. Copyright Comcast 2017 4 AMBITIOUS BE#2  Onboarding big monolithic applications attracts more developers to the platform  Bigger apps helps standardize on frameworks for future innovators on the platform  These success stories become testimonials and the associated teams become endorsers of the platform
  • 5. Copyright Comcast 2017 5 LOWER THE BAR FOR ENTRY #3  Un-necessary ticketing slows down a fast platform. Evaluate and eliminate the slowest link on the platform constantly.  Build tools, services and documentation to make the platform faster  Evaluate periodically what your biggest ticket generators are move them up on your backlog for automation
  • 8. Copyright Comcast 2017 8 FORMALIZE YOUR ENVIRONMENT #4  Institute overall platform standards and individual foundation standards  Onboard new development teams with DO and DO-NOTs  Remind and reinforce when rules are broken
  • 9. Copyright Comcast 2017 9 #5 COLLABORATION FOSTER  Enable the platform developer community to grow organically  Allows platform operators to focus on delivering more tools and services for the developers  Developers have brought other developers to the community. Today we are a grand (1K) community.
  • 11. Copyright Comcast 2017 11 #6 TRUST ESTABLISH  Keep customers informed of platform activities proactively  Establish regular briefings for customers to voice concerns, ask questions and for operators to provide platform updates  Publicize your platform metrics for consumption by anyone within your company
  • 12. Copyright Comcast 2017 12 #7 CROWD SOURCE  Consolidate your documentation to avoid discrepancies  Create a system where developers can edit and contribute to your documentation  Leverage Github and automated pipelines to automate crowd sourced documentation
  • 13. Copyright Comcast 2017 13 CONTROL YOUR DESTINY #8  Handoffs to other teams generally increases the time to deliver anything  Invest in open source tooling; Make your customers’ priority your problem to solve.  Tools you use / share with the community may spark interest in other teams to do the same.
  • 14. Copyright Comcast 2017 14 #9 CHANGE MANAGE  Traditional tools like Application Metadata stores and Change Management teams are here to stay  Educating teams on how the platform is different from IaaS is crucial to ensure maintenances happen without friction  Enable developers to advertise their applications to Application metadata stores by providing guidelines
  • 15. Copyright Comcast 2017 15 #10 CREATE YOUR OWN SERVICES  Services help reduce the burden on application owners managing infrastructure and creating microcosms  Ticketing trends & collaboration with developers help identify the slowest gear in the platform  Collect information. Create services. Repeat.
  • 16. Learn More. Stay Connected. 16 #springone@s1p Expand Cloud Foundry for the Enterprise Tim Leong | Wed 11:30 | Room 2004 How Comcast embraced Open Nithya & Shilla | Wed 17:40 | Room 2010 Keynote Panel with Comcast Greg Otto | Thur 9:35 AM Reimagining customer experiences utilizing Pivotal Cloud Foundry Jason & Vipul | Tues 3:20 | Room 2012 Going cloud native at Comcast Todd Migliore | Tues 17:00 | Room 2011
  • 17. Learn More. Stay Connected. 17 #springone@s1p Comcast Booth * Platform Operators * * Application Owners * * Open Source Promoters * * Recruting *

Editor's Notes

  • #4: Talk about the levels of the champions