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1
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony
Introduction to Packet Voice
Technologies
Cisco Networking Academy Program
2
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Traditional Telephony
3
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Basic Components of a Telephony Network
4
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Central Office Switches
5
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
What Is a PBX?
6
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Basic Call Setup
7
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Supervisory Signaling
8
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Address Signaling
Tone telephone
DTMF dialing
• Rotary telephone
– Pulse dialing
9
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Informational Signaling
10
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Digital vs. Analog Connections
11
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Time-Division Multiplexing
12
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Frequency-Division Multiplexing
13
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Packetized Telephony Networks
14
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Packet Telephony vs.
Circuit-Switched Telephony
• More efficient use of bandwidth and equipment
• Lower transmission costs
• Consolidated network expenses
• Increased revenue from new services
• Service innovation
• Access to new communications devices
• Flexible new pricing structures
15
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Call Control
16
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Distributed Call Control
17
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Centralized Call Control
18
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Packet Telephony Components
19
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Real-Time vs. Best-Effort Traffic
• Real-time traffic needs guaranteed delay and
timing.
• IP networks are best-effort with no guarantees of
delivery, delay, or timing.
• Solution is quality of service end-to-end.
20
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Foreign Exchange Station Interface
21
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Foreign Exchange Office Interface
22
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Interface
23
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
T1 Interface
24
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E1 Interface
25
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
BRI
26
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Physical Connectivity Options
27
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Cisco IP Phone
28
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Analog Voice Basics
29
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Local Loops
30
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Types of Local-Loop Signaling
• Supervisory signaling
• Address signaling
• Informational Signaling
31
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
On Hook
32
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Off Hook
33
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Ringing
34
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Ringing (Cont.)
35
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Pulse Dialing
36
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Dual Tone Multifrequency
37
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Informational Signaling with
Call-Progress Indicators
38
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Trunks
39
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Foreign Exchange Trunks
• Foreign Exchange Office
Connects directly to office equipment
Used to extend connections to another location
• Foreign Exchange Station
Connects directly to station equipment
Used to provision local service
40
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Types of Trunk Signaling
• Loop start
• Ground start
• E&M Wink Start
• E&M immediate start
• E&M delay start
41
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Loop-Start Signaling
42
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Ground-Start Signaling
43
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Signaling
• Separate signaling
leads for each direction
• E-lead
(inbound direction)
• M-lead
(outbound direction)
• Allows independent
signaling
44
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Type I
45
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Type V
46
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Type II
47
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Type III
48
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E&M Type IV
49
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Trunk Supervisory Signaling—
Wink Start
50
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Trunk Supervisory Signaling—
Immediate Start
51
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Trunk Supervisory Signaling—
Delay Start
52
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
2-Wire to 4-Wire Conversion and Echo
• Echo is due to a
reflection.
• Impedance
mismatch at the
2-wire to 4-wire
hybrid is the
most common
reason for echo.
53
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Echo Is Always Present
• Echo as a
problem is a
function of the
echo delay and
the loudness
of the echo.
54
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Echo Suppression
55
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Echo Cancellation
56
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Analog-to-Digital Voice Encoding
57
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Digitizing Analog Signals
1. Sample the analog signal regularly.
2. Quantize the sample.
3. Encode the value into a binary expression.
4. Compress the samples to reduce bandwidth,
optional step.
58
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Basic Voice Encoding:
Converting Digital to Analog
1. Decompress the samples, if compressed.
2. Decode the samples into voltage amplitudes,
rebuilding the PAM signal.
3. Filter the signal to remove any noise.
59
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Nyquist Theorem
60
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Voice Compression Techniques
• Waveform algorithms
PCM
ADPCM
• Source algorithms
LDCELP
CS-ACELP
61
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Example: Waveform Compression
• PCM
Waveform coding scheme
• ADPCM
Waveform coding scheme
Adaptive: automatic companding
Differential: encode changes between
samples only
• ITU standards:
G.711 rate: 64 kbps = (2 * 4 kHz) * 8 bits/sample
G.726 rate: 32 kbps = (2 * 4 kHz) * 4 bits/sample
G.726 rate: 24 kbps = (2 * 4 kHz) * 3 bits/sample
G.726 rate: 16 kbps = (2 * 4 kHz) * 2 bits/sample
62
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Compression Bandwidth Requirements
64
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Perceptual Speech Quality Measurement
65
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Signaling Systems
66
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
T1 Digital Signal Format
67
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Robbed-Bit Signaling
68
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Channel Associated Signaling—T1
69
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
E1 Framing and Signaling
70
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Channel Associated Signaling—E1
71
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Common Channel Signaling
72
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
ISDN
• ISDN
Part of network architecture
Definition for access to the network
Allows access to multiple services through
a single access
Used for data, voice, or video
• Standards-based
ITU recommendations
Proprietary implementations
73
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
ISDN Network Architecture
74
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0
Layer 3 (Q.930/931) Messages
75
© 2005 Cisco Systems, Inc. All rights reserved. Cisco Public
IP Telephony v1.0

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1.Introccnamahdys.ppt

  • 1. 1 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony Introduction to Packet Voice Technologies Cisco Networking Academy Program
  • 2. 2 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Traditional Telephony
  • 3. 3 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Basic Components of a Telephony Network
  • 4. 4 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Central Office Switches
  • 5. 5 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 What Is a PBX?
  • 6. 6 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Basic Call Setup
  • 7. 7 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Supervisory Signaling
  • 8. 8 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Address Signaling Tone telephone DTMF dialing • Rotary telephone – Pulse dialing
  • 9. 9 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Informational Signaling
  • 10. 10 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Digital vs. Analog Connections
  • 11. 11 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Time-Division Multiplexing
  • 12. 12 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Frequency-Division Multiplexing
  • 13. 13 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Packetized Telephony Networks
  • 14. 14 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Packet Telephony vs. Circuit-Switched Telephony • More efficient use of bandwidth and equipment • Lower transmission costs • Consolidated network expenses • Increased revenue from new services • Service innovation • Access to new communications devices • Flexible new pricing structures
  • 15. 15 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Call Control
  • 16. 16 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Distributed Call Control
  • 17. 17 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Centralized Call Control
  • 18. 18 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Packet Telephony Components
  • 19. 19 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Real-Time vs. Best-Effort Traffic • Real-time traffic needs guaranteed delay and timing. • IP networks are best-effort with no guarantees of delivery, delay, or timing. • Solution is quality of service end-to-end.
  • 20. 20 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Foreign Exchange Station Interface
  • 21. 21 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Foreign Exchange Office Interface
  • 22. 22 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Interface
  • 23. 23 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 T1 Interface
  • 24. 24 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E1 Interface
  • 25. 25 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 BRI
  • 26. 26 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Physical Connectivity Options
  • 27. 27 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Cisco IP Phone
  • 28. 28 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Analog Voice Basics
  • 29. 29 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Local Loops
  • 30. 30 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Types of Local-Loop Signaling • Supervisory signaling • Address signaling • Informational Signaling
  • 31. 31 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 On Hook
  • 32. 32 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Off Hook
  • 33. 33 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Ringing
  • 34. 34 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Ringing (Cont.)
  • 35. 35 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Pulse Dialing
  • 36. 36 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Dual Tone Multifrequency
  • 37. 37 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Informational Signaling with Call-Progress Indicators
  • 38. 38 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Trunks
  • 39. 39 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Foreign Exchange Trunks • Foreign Exchange Office Connects directly to office equipment Used to extend connections to another location • Foreign Exchange Station Connects directly to station equipment Used to provision local service
  • 40. 40 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Types of Trunk Signaling • Loop start • Ground start • E&M Wink Start • E&M immediate start • E&M delay start
  • 41. 41 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Loop-Start Signaling
  • 42. 42 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Ground-Start Signaling
  • 43. 43 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Signaling • Separate signaling leads for each direction • E-lead (inbound direction) • M-lead (outbound direction) • Allows independent signaling
  • 44. 44 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Type I
  • 45. 45 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Type V
  • 46. 46 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Type II
  • 47. 47 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Type III
  • 48. 48 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E&M Type IV
  • 49. 49 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Trunk Supervisory Signaling— Wink Start
  • 50. 50 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Trunk Supervisory Signaling— Immediate Start
  • 51. 51 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Trunk Supervisory Signaling— Delay Start
  • 52. 52 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 2-Wire to 4-Wire Conversion and Echo • Echo is due to a reflection. • Impedance mismatch at the 2-wire to 4-wire hybrid is the most common reason for echo.
  • 53. 53 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Echo Is Always Present • Echo as a problem is a function of the echo delay and the loudness of the echo.
  • 54. 54 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Echo Suppression
  • 55. 55 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Echo Cancellation
  • 56. 56 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Analog-to-Digital Voice Encoding
  • 57. 57 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Digitizing Analog Signals 1. Sample the analog signal regularly. 2. Quantize the sample. 3. Encode the value into a binary expression. 4. Compress the samples to reduce bandwidth, optional step.
  • 58. 58 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Basic Voice Encoding: Converting Digital to Analog 1. Decompress the samples, if compressed. 2. Decode the samples into voltage amplitudes, rebuilding the PAM signal. 3. Filter the signal to remove any noise.
  • 59. 59 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Nyquist Theorem
  • 60. 60 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Voice Compression Techniques • Waveform algorithms PCM ADPCM • Source algorithms LDCELP CS-ACELP
  • 61. 61 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Example: Waveform Compression • PCM Waveform coding scheme • ADPCM Waveform coding scheme Adaptive: automatic companding Differential: encode changes between samples only • ITU standards: G.711 rate: 64 kbps = (2 * 4 kHz) * 8 bits/sample G.726 rate: 32 kbps = (2 * 4 kHz) * 4 bits/sample G.726 rate: 24 kbps = (2 * 4 kHz) * 3 bits/sample G.726 rate: 16 kbps = (2 * 4 kHz) * 2 bits/sample
  • 62. 62 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Compression Bandwidth Requirements
  • 63. 64 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Perceptual Speech Quality Measurement
  • 64. 65 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Signaling Systems
  • 65. 66 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 T1 Digital Signal Format
  • 66. 67 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Robbed-Bit Signaling
  • 67. 68 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Channel Associated Signaling—T1
  • 68. 69 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 E1 Framing and Signaling
  • 69. 70 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Channel Associated Signaling—E1
  • 70. 71 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Common Channel Signaling
  • 71. 72 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 ISDN • ISDN Part of network architecture Definition for access to the network Allows access to multiple services through a single access Used for data, voice, or video • Standards-based ITU recommendations Proprietary implementations
  • 72. 73 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 ISDN Network Architecture
  • 73. 74 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0 Layer 3 (Q.930/931) Messages
  • 74. 75 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony v1.0