Muraya Agile Workplace Design
- 1. AGILE WORKSPACE: THE DILEMMAS OF THE MODERN OFFICE
- 2. ARCHITECTURE GOVERNMENT APPROVAL CONSTRUCTION AFTER SALES PROJECT MANAGEMENT INTERIOR DESIGN ENGINEERING SUSTAINABLE SOLUTIONS THE MURAYA CIRCLE
- 3. CLIENTS
- 4. 7,000 KIMBERLY CLARK Design & Construction LEED GOLD 40,000 BOEING Construction LEED GOLD 15,000 AKZO NOBEL Construction LEED GOLD 5,200 H&M RETAIL Construction 8,500 H&M Design & Construction 10,000 ABBOTT Design & Construction 5,300 VOLVO Design & Construction 5,000 MAQUET/GETINGE GROUP Design & Construction 5,000 ATLAS COPCO Design & Construction 4,000 REGUS Design & Construction 5,000 SANDVIK Design & Construction PROJECT HIGHLIGHTS m2
- 5. AGILE WORKSPACE: THE DILEMMAS OF THE MODERN OFFICE
- 7. TODAY
- 8. ME. ME. ME. GENERATION “Y”
- 9. GENERATION “Y” IN CHINA • EMBRACING DIGITAL TECHNOLOGY • SOCIAL HARMONY TO INDIVIDUALITY • PERSONAL GROWTH > JOB SECURITY • TEAMWORK INTO COLLABORATION • HIGHER EXPECTATIONS GENERATIONAL SHIFTS:
- 10. THE CHANGING WORKPLACE INCREASED DENSITY: LESS SPACE PER PERSON 2010 ≈ 20 M²/PERSON 2016 ≈ 16 M²/PERSON
- 11. HIGHER UTILIZATION: MORE PEOPLE/DESK 2010 - 1.1 PEOPLE : 1 DESK 2017 - 1.6 PEOPLE : 1 DESK THE CHANGING WORKPLACE
- 12. SPACELESS GROWTH
- 13. IMPLICATIONS OF SPACELESS GROWTH ARE THE SPATIAL CHANGES OF THE “AGILE” WORKPLACE CONTRIBUTING POSITIVELY TO PRODUCTIVITY AND EFFICIENCY? ARE THERE DRAWBACKS TO THIS NEW ENVIRONMENT? DO THE BENEFITS OF THE INCREASE IN SOCIAL SPACES OUTWEIGH THE LOSS OF PERSONAL SPACE? DOES THE LOSS OF PERSONAL SPACE WITHIN THE OFFICE IMPACT EMPLOYEE LOYALTY? ARE THESE SPATIAL CHANGES IN THE WORKPLACE TRULY REFLECTING THE ATTITUDES AND DESIRES OF THE GEN. Y’S? THE PORTION OF “FOCUSED” WORK IS INCREASING AT THE SAME TIME THAT OPEN OFFICE PLANNING AND DISTRACTIONS ARE INCREASING
- 14. THE CHANGING WORKPLACE NEW WORK MODES ARE DEFINING THE WORKPLACE: LEARN FOCUS SOCIALIZE COLLABORATE
- 15. AGILE WORKING • WORK: AN ACTIVITY, NOT A PLACE • PERFORMANCE OVER ATTENDANCE • RELATIONSHIPS, NOT HIERARCHIES • INNOVATION OVER BUREAUCRACY • PEOPLE OVER PROPERTY
- 16. Gather a Toolkit to Build Your Agile Strategy
- 17. PEOPLE WORKPLACE STRATEGY FACTORS ORGANIZATION SYSTEMS PLACE A HOLISTIC APPROACH CORPORATE IDEALS (DIRECTION AND OBJECTIVES) MANAGEMENT CULTURE (INCLUSION, TRUST) OPERATIONAL CULTURE (GETTING THINGS DONE) RELATIONSHIP WITH MANAGERS ROLE AND RESPONSIBILITIES (PERSONAL CONTROL) PERSONAL (EXPERIENCE, TRAINING, MOTIVATION) REWARD (SALARY AND WORK CONTRACT) WORK/LIFE (FLEXIBILITY, AUTONOMY) EXTERNAL (HOME LIFE, WELL BEING, COST OF LIVING) RESOURCING (PEOPLE, WORKLOAD) TEAM STRUCTURE/DYNAMICS (FORMAL/INFORMAL) SYSTEMS AND INTERNAL PROCESSES SUPPORT FOR INDIVIDUAL/GROUP WORKING WORKSTATION (ERGONOMICS) SPACE (LAYOUT, SOCIAL SPACE) SERVICES (FACILITIES, CLEANING, SECURITY) ENVIRONMENT (TEMPERATURE, LIGHT, NOISE)
- 18. HIERARCHY INTERACTION DIFFERENTIATION SUBDIVISION LOW LOW LOW HIGH HIGH HIGH HIGHLOW SPATIAL STRATEGIES UNDERSTAND YOUR COMPANY’S STRUCTURE http://www.oma.eu/projects/2011/mckinsey-amp-company-office-architects/
- 19. SPATIAL STRATEGIES DETERMINE ADJACENCIES CORPORATE AFFAIRS COMMUNICATIONS LEGAL AS APAC HR MD TD PD PCR LAB ACADEMY TRAINING CENTER CCC PS MRA FOS MAIN RECEPTION GMO
- 20. SPATIAL STRATEGIES APPLY ADJACENCY UNDERSTANDING RECEPTION PANTRY MEETING CENTERS RECEPTION AND SHOWROOM GMO, LEGAL, CA, COMMUNICATIONS HUMAN RESOURCES DIABETES CENTER APPLIED SCIENCE REGIONAL PCR LAB MOLECULAR DIAGNOSTICS APPLIED SCIENCE ASIA PACIFIC TISSUE DIAGNOSTICS PROFESSIONAL SERVICES CUSTOMER CARE CENTER TRAINING CENTER ROCHE TRAINING ACADEMY PROFESSIONAL DIAGNOSTICS FINANCE AND OPERATION SERVICES MEDICAL REGULATORY AFFAIRS 10 9 8 7 6 5
- 21. UTILIZE FEEDBACK WORKPLACE STRATEGY SPACE PLANNING IMPLEMENTATION FEEDBACK BE AMENABLE TO CHANGE!
- 22. ENVIRONMENTAL FACTORS RELATIVEPERFORMANCE% RELATIVE TEMPERATURE (T - TC ) RELATIVE PERFORMANCE OF OFFICE WORK PERFORMANCE VERSUS DEVIATION FROM OPTIMAL COMFORT TEMPERATURE TC
- 23. DESIGN CONSIDERATIONS • # OF OCCUPANTS • M2 /OCCUPANT • EXPANSION NEEDS • CAPACITY • ORGANIZATIONAL STRUCTURE • GROWTH AND FLEXIBILITY • WORK/LIFE BALANCE • COLLABORATION • WORKSPACE SHARING • MOBILITY TRADITIONAL FOCUS: AGILE WORKSPACE:
- 24. DESIGN SOLUTIONS • VARIETY OF SETTINGS • TEAM SPACE • AGILE WORKSTATIONS • “RETREATS” • FLEXIBLE MEETING ROOMS • COMMUNAL SPACE • AMENITIES • EFFICIENT ADJACENCIES • APPROPRIATE SPACE ALLOCATION
- 25. INFORMAL, PUBLIC, AND MULTI-USE SPACE • MEETING AREAS • CORRIDORS • PANTRIES • LOUNGES AND RECREATION
- 26. HOW DO WE DEFINE PRODUCTIVITY? • # OF HOURS WORKED • SICK LEAVE • PROCESS EFFICIENCY TRADITIONAL FOCUS: NEW INDICATORS: • EMPLOYEE RESPONSE TIME • WORK PERFORMANCE • EMPLOYEE SATISFACTION • RETENTION RATE
- 27. 5 Key Tips
- 28. #1 - Hygiene Factors AIR QUALITY TEMPERATURE CONTROL DAYLIGHTING COMFORTABILITY
- 29. #2 - Individual Control HYGIENE FACTORS SPATIAL FLEXIBILITY WORK/LIFE BALANCE MOBILITY MORE CONTROL = EMPLOYEE HAPPINESS
- 30. #3 - Spatial Considerations OPEN VS CLOSED PUBLIC/PRIVATE FIXED/FLEXIBLE COLLABORATIVE VS CONCENTRATIVE INDIVIDUAL/GROUP DYNAMICS ADJACENCY/PROXIMITY
- 31. #4 - Feedback EMPLOYEE SURVEYS AND INTERVIEWS ANALYZE COMPANY STRUCTURES AND PROCESSES EXAMINE CIRCULATION AND SPATIAL USE THE WORKPLACE IS AN ONGOING PROCESS
- 32. #5 - Cultural Implications GENERATIONAL DEMOGRAPHICS FENG-SHUI BRANDING TRANSPARENCY YOUR BUSINESS IN THE CHINESE MARKETPLACE
- 33. REFERENCES Amaravadi, Chandra S.; Sheng, Olivia R. Liu;, George, Joey F., and Nunamaker, Jay F. “AEI: A Knowledge-Based Approach to Integrated Office Systems.” Journal of Management Information Systems, Vol. 9, No. 1 (Summer 1992): 133-163. JSTOR. Web. 8 Dec. 2012: <http://www.jstore.org/stable/40398022>. Cain, Susan. “The Rise of the New Groupthink.” The New York Times, Opinion Page. January 13, 2012. Web. April 2013: <http://www.nytimes.com/2012/01/15/opinion/sunday/the-rise-of-the-new-groupthink.html?pagewanted=all&_r=1&#commentsContainer>. DEGW Report, “The Impact of Change”. March 2013: <http://www.haworthmarketing.com/allways/download/AllWays-Design-Research-DEGW.pdf>. Gensler. “Focus in the Workplace.” October 10, 2012. Web. March 2013: <http://www.gensler.com/uploads/documents/Focus_in_the_Workplace_10_01_2012.pdf>. Harris, Rob. Ramidus Consulting Limited, October 18th 2012. “Reflections on the Modern Office.” Web. March 2013: <http://www.ramidus.co.uk/ramidus-knowledge-centre.php>. Lee, So Young and Brand, Jay L. Haworth. “Effects of Control over Office Workspace on Perceptions of the Work Environment and Work Outcomes.” Web. May 2013. Steelcase. “Leveraging Complexity.” 360 Magazine. Issue 61, February 2011. Web. March 2013: <http://360.steelcase.com/issues/leveraging-complexity/>. Surowiecki, James. “Face Time.” The New Yorker, Financial Page. March 18th, 2013. Web. April 2013: <http://www.newyorker.com/talk/financial/2013/03/18/130318ta_talk_surowiecki>. Threesixty White Paper. November 2010. “New-Gen Workers in India & China: Reshaping their Workplaces & the World.” Gen Y in the Workplace. Steelcase Workplace Futures. Web. April 2013: <http://360.steelcase.com/white-papers/>. Voss, Judy. “Revisiting Office Space Standards.” Haworth. Web. May 2013: <http://www.haworth.com/home/resources/research/white-papers>.
- 34. XIE XIE, THANK YOU, TACK love@muraya.com www.muraya.com