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The Constant Transformation and Evolution
of Information Management and Technology
Panelists
Jeff Steward
Janet Strohl-Morgan
William Weinstein
Brian Dawson
Carolyn Royston
Sponsored by
Digital Strategies & Transformations SIG
Information Technology SIG
Moderated by
Douglas Hegley
Image source: http://www.n2pub.com/web/wpc/uploads/constant-change-heraclitus.jpg
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
Ivan Vasilievich Klun
Der Uhrmacher
c. 1914
Minneapolis Institute of Art
2007.85
Bonjour
Hi.
Jeff Steward
Director of Digital Infrastructure
and Emerging Technology
7
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
DIET
- Director
- Associate Director
- Digital Archivist
- Technology Support Specialist
- Technology Fellow
- Collections Information and Database Specialist
- Museum Fine Art Photographer I
- Museum Fine Art Photographer II
- Post production developer
- Studio Coordinator
- Permissions and Image Research Coordinator
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
The Harvard Art Museums—the Fogg Museum, the Busch-Reisinger
Museum, and the Arthur M. Sackler Museum—advance knowledge
about and appreciation of art and art museums. The museums are
committed to preserving, documenting, presenting, interpreting,
and strengthening the collections and resources in their care.
The Harvard Art Museums bring to light the intrinsic power of art
and promote critical looking and thinking for students, faculty, and
the public. Through research, teaching, professional training, and
public education, the museums encourage close study of
original works of art, enhance access to the collections, support
the production of original scholarship, and foster university-wide
collaboration across disciplines.
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
16
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
The Path to Sharing
Global Access & Discovery
18
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
John G. Bullock, American, 1854–1936
Path in the Woods
Platinum print, 20.7 x 15.2 cm
Gift of John Emlem Bullock Estate
x1973-78
Strategic Planning &
Digital Transformation
19
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
“Making the collections and
exhibitions accessible to students,
scholars, and visitors of all kinds.”
“…increase access to the Museum and
its resources for teaching, research,
and engagement by expanding and
enhancing physical and virtual access
to the collections, investing in
information technologies…”
Class visit to the Works on Paper
study room, fall semester 2015
20
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Example of an online record without curatorial approval.
Source: artmuseum.princeton.edu
“Raw Data Now”
In 2009 Tim Berners-Lee, creator of
the World Wide Web, told a TED
conference that if cultural institutions
opened their collections without
limitations, they would “be used by
other people to do wonderful things,
in ways that they could never have
imagined.” He then led the audience
in a chant: “Raw data now, raw data
now.”
Source: Cannell, Michael. “New Online Openness
Lets Museums Share Works with the World.” The
New York Times 27 Oct. 2015. The New York Times
Online. Nov. 2015.
“Raw Data Now”
“Raw Data Now”
Progress: Where are we now?
21
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Works of Art
August 2014 <9,000 publically accessible online
September 2014 44,832 publically accessible online
November 2015 51,157 publically accessible online
Today ~40,843 remain invisible to the public
Total 92,000+
22
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Example of an online record with skeletal data. Source: artmuseum.princeton.edu
“Content or Lack of Content”
Funding
23
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Chinese, Eastern Han dynasty, A.D. 25–220, Money Tree, Bronze with ceramic base,
h. ca. 135 cm., Museum purchase, Fowler McCormick, Class of 1921, Fund, 1999-79
Collections Discovery Initiative
Fast-tracked from July 2015 to June 2020
Objective
To deliver a content-rich online presentation of the collection.
Goals
- Platform-neutral information infrastructure
- Improvement of search capabilities and access methods
- Conversion of analog to digital collections information
- Online tools designed for faculty and students to support teaching
from and research of the collection
- Capability of crowdsourcing in specialized knowledge sectors
- Object-based research, in coordination with curatorial staff
Fundraising
24
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Minor White, American, 1908–1976, Devil's Slide, San Mateo County, California, 1947, Gelatin silver print, 9.2 x 11.6 cm.
Gift of F. Jeffris Elliott, x1978-78 a, Reproduced with permission of the Minor White Archive, Princeton University Art Museum.
Copyright © Trustees of Princeton University
Institute of Museums and Library Services Collections Stewardship Grant - Minor White Archive
$99,483 with matching funds will enable >5,000 fully catalogued records with images published to the web
Infrastructure and Technological Foundation
25
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Data Layer
TMS Images
Labels/
Didactics
Articles
Data
Sources
Mobile
Tours
Internet Publishing Teaching
Data
Applications
API Scripting
IIIF server
technology
Linked Open Data
JSON
Cataloguing the Content
26
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Tools for Teaching & Research
27
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
My Team = Talent
28
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Cathryn Goodwin Collections Information Manager
Jeff Evans Manager of Visual Resources/Photography
Matt Marnett Manager of Technology and Information Systems
Jill Oster Raiser’s Edge Systems Administrator
Marin Lewis Collections Information Associate
Madison Goforth Collections Information Associate
Sarah Brown Collections Information Associate
Allen Chen Collections Cataloguer / Minor White /Photographer
Elizabeth Larew Collections Cataloguer
Andrew Wilk Collections Cataloger
Marci Lewis Media Resources Associate
Crystal Qian Princeton University Student Intern
Margot Yale Princeton University Student Intern
Sean Walsh Long-term contractor/web developer
Collections Discovery Initiative
Key Concepts for Success
29
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Communication
Collaboration & Involvement
Buy-in
Teaching in the museum galleries.
Future
30
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Early example of a data visualization by Crystal Qian, Princeton University Art Museum Student Intern
Museum Exhibitions 2000 - 2007
Click a year to view all exhibitions in that year.
Click an exhibition to view all the works of art in the exhibition.
Questions
What exhibitions were on display during the years 2000 to
2007?
What works of art were in the exhibition?
31
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Princeton University Art Museum
&
Harvard Art Museums
Collaboration
Jeff Steward
Director of Digital Infrastructure and Emerging Technology
Harvard Art Museums &
Advisor to the Collections Discovery Initiative
Princeton University Art Museum
Princeton University Art Museum
Photo: Bruce M. White
Harvard Art Museums
Source: Designboom.com
32
”The Path to Sharing: Global Access & Discovery”
Janet Strohl-Morgan, Princeton University Art Museum
The Constant Transformation and Evolution of Information and Technology
Janet Strohl-Morgan
Associate Director for Information & Technology
Princeton University Art Museum &
Co-chair of the Digital Strategies and Transformation SIG
jstrohl@princeton.edu
artmuseum.princeton.edu
facebook.com/princetonuniversityartmuseum
twitter.com/PUArtMuseum
instagram.com/princetonu_artmuseum
Thank you!
Historic, Yup'ik
Place made: Alaska, United States
Moon mask, possibly early 19th century
Wood and pigment
h. 17.9 cm., w. 14.3 cm., d. 4.2 cm.
Gift of Gillett G. Griffin
2009-29
Digital Transformation at the Philadelphia
Museum of Art
Bill Weinstein
The John H. McFadden and Lisa D. Kabnick Director of Information and
Interpretive Technologies
MCN 201533
Museum Strategic Plan and Brand Initiative Goals for Intuitional Change
MCN 201534
Department of Information and Interpretive Technologies
MCN 201535
Digital Transformation Goals
MCN 201536
Infrastructure, Hardware, and
Systems
Legacy Platforms,
Siloed Data
Technology Skills Centered
in IT
Tightly Structured,
Less Participatory
Focused on Outcomes
Integrated Systems, Data
Driven Decisions
Digital Thinking, Digital Skills
Throughout the Institution
Collaborative, Agile, and
Adaptive
Brand Management
MCN 201537
Brand Management
• Senior Management Team provides oversight
and advises on major initiatives.
• Brand Action Group prioritizes projects,
ensures cross departmental collaboration,
and helps manage resources.
• Brand Champions serve as liaison for each
department, identify needs and propose new
projects and initiatives.
Digital Thinking Brand Initiative – CPIG
MCN 201538
Collection Presentation and Interpretation
Group (CPIG)
• Representatives from each curatorial department,
education, interpretation, IIT, library and marketing.
• Charged with developing strategy for presenting the
collection digitally.
• Jointly chaired by curator and associate director of
interactive technologies.
Digital Thinking Brand Initiative – Intranet
MCN 201539
Intranet Development
• Representatives from marketing and
communications, visitor services, editorial and
graphics, library, retail, HR, and IIT.
• Charged with developing internal
communications strategy, facilitating
collaboration, and in[proving project
management.
• Chaired by visitor services manager.
Digital Thinking Brand Initiative – Staff Training
MCN 201540
Staff Training
• Representatives from HR, IIT, development,
marketing and communications, special
exhibition and curatorial.
• Charged with developing program for staff
training.
• Chaired by deputy director of
development.
Funding Strategy
MCN 201541
Funding Strategy
• Annual presentation to Board of Trustees.
• IIT Advisory Committee meets three times
a year. Members serve on Board and
provide link to other board committees.
• Development liaison helps craft message,
develops coordinated funding menu, and
arranges presentations with potential
donors.
All Presentations Include Discussion of Supporting Technologies
MCN 201542
Funding Strategy
MCN 201543
$1.1 Million in individual gifts for FY15
• IIT department staff and general operating
support.
• Infrastructure projects.
• Interactives.
Thank you
MCN 201544
wweinstein@philamuseum.org
Digital Transformation
at the
Canada Science and Technology
Museums Corporation
Brian Dawson
Chief Digital Officer
Canada Science and Technology Museums Corporaiton
45
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Who we are…
46
CANADA SCIENCE AND TECHNOLOGY
MUSEUMS CORPORATION
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Relevance: Digital Citizenship
47
A realisation that we must work with
the world around us
A conscientious decision to be relevant
to our constituents
A bias toward action
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Digital has disrupted
business models
Irrelevant services
Irrelevant culture
Google and Facebook culture
Digital irrelevancy is
our BIGGEST
cultural threat
Institutions are Threatened
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
49
50
Digital Delivery: Changing the Channel
Gaming and Gamification
Open Data, Science and Culture
3D, AR, and VR
Crowdsourcing
Video production and distribution
Virtual Education
Digital “Reboot” of the Museum
51
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
52
Digital Tranformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Open Data
53
54
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
55
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
56
Museum “Reboot”
57
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Human Resources:
Organization
58
Information
Technology
Web, Social
& Digital
Media
VP Public
Affairs
Interactive
Technology
Chief
Digital
Officer
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Investing in Human Resources:
Digital Storytelling
59
Innovation Teams
60
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Product Release
Backlog Sprint Backlogs
Sprint 1 Sprint 2 Sprint 3
Release
Agile Development
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
61
Digital Transformation
> Develop and nurture a digital culture
> Relevance: connect with human stories
> Engage in today’s world
> Empower innovation
> Foster partnerships
> Agile execution
> Acceptance of failure / small bets
62
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
Thank you
63
Brian Dawson
bdawson@techno-science.ca
@briandawson
Digital Transformation at the Canada Science and Technology Museums Corporation
Brian Dawson, CSTMC
The Constant Transformation and Evolution of Information and Technology
A Year on the Outside
Looking in
Carolyn Royston
Independent Consultant
MCN 201564
Focus of work
• Work with cultural and heritage organisations to kick start
and sustain a digital transformation process
• Focus on maximising digital opportunities & solve internal
organisational challenges
• Provide strategies, techniques, tools and digital skills
development
MCN 201565
2015 MCN The Constant Transformation and Evolution of Information Management and Technology
In the last year
• Worked with a range of organisations
• Museums, Heritage and Arts
• Large and small
• Different stages of digital development and maturity
• Similar organisational challenges around digital
MCN 201567
Focus of work
• Help Senior Management teams to move away from a digital
strategy and focus on creating a set of strategic priorities where
digital is embedded and fundamental
• Move from siloes of activity to a digital ecosystem
• How to effectively manage the change and growth of digital roles
and responsibilities across the organisation
MCN 201568
My 5 takeaways on
Digital Transformation
and organisational
change
MCN 201569
1. Digital transformation requires Leadership
MCN 201570
2. A Strategy for the whole organisation
MCN 201571
3. Introduce a culture of innovation
MCN 201572
4. Focus on delivery
MCN 201573
5. Transform your people
MCN 201574
Thank you
@caro_ft
MCN 201575
Thank you Panelists!
Questions?
MCN 201576

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2015 MCN The Constant Transformation and Evolution of Information Management and Technology

  • 1. The Constant Transformation and Evolution of Information Management and Technology Panelists Jeff Steward Janet Strohl-Morgan William Weinstein Brian Dawson Carolyn Royston Sponsored by Digital Strategies & Transformations SIG Information Technology SIG Moderated by Douglas Hegley
  • 5. Ivan Vasilievich Klun Der Uhrmacher c. 1914 Minneapolis Institute of Art 2007.85
  • 6. Bonjour Hi. Jeff Steward Director of Digital Infrastructure and Emerging Technology
  • 7. 7
  • 10. DIET - Director - Associate Director - Digital Archivist - Technology Support Specialist - Technology Fellow - Collections Information and Database Specialist - Museum Fine Art Photographer I - Museum Fine Art Photographer II - Post production developer - Studio Coordinator - Permissions and Image Research Coordinator
  • 13. The Harvard Art Museums—the Fogg Museum, the Busch-Reisinger Museum, and the Arthur M. Sackler Museum—advance knowledge about and appreciation of art and art museums. The museums are committed to preserving, documenting, presenting, interpreting, and strengthening the collections and resources in their care. The Harvard Art Museums bring to light the intrinsic power of art and promote critical looking and thinking for students, faculty, and the public. Through research, teaching, professional training, and public education, the museums encourage close study of original works of art, enhance access to the collections, support the production of original scholarship, and foster university-wide collaboration across disciplines.
  • 16. 16
  • 18. The Path to Sharing Global Access & Discovery 18 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology John G. Bullock, American, 1854–1936 Path in the Woods Platinum print, 20.7 x 15.2 cm Gift of John Emlem Bullock Estate x1973-78
  • 19. Strategic Planning & Digital Transformation 19 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology “Making the collections and exhibitions accessible to students, scholars, and visitors of all kinds.” “…increase access to the Museum and its resources for teaching, research, and engagement by expanding and enhancing physical and virtual access to the collections, investing in information technologies…” Class visit to the Works on Paper study room, fall semester 2015
  • 20. 20 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Example of an online record without curatorial approval. Source: artmuseum.princeton.edu “Raw Data Now” In 2009 Tim Berners-Lee, creator of the World Wide Web, told a TED conference that if cultural institutions opened their collections without limitations, they would “be used by other people to do wonderful things, in ways that they could never have imagined.” He then led the audience in a chant: “Raw data now, raw data now.” Source: Cannell, Michael. “New Online Openness Lets Museums Share Works with the World.” The New York Times 27 Oct. 2015. The New York Times Online. Nov. 2015. “Raw Data Now” “Raw Data Now”
  • 21. Progress: Where are we now? 21 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Works of Art August 2014 <9,000 publically accessible online September 2014 44,832 publically accessible online November 2015 51,157 publically accessible online Today ~40,843 remain invisible to the public Total 92,000+
  • 22. 22 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Example of an online record with skeletal data. Source: artmuseum.princeton.edu “Content or Lack of Content”
  • 23. Funding 23 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Chinese, Eastern Han dynasty, A.D. 25–220, Money Tree, Bronze with ceramic base, h. ca. 135 cm., Museum purchase, Fowler McCormick, Class of 1921, Fund, 1999-79 Collections Discovery Initiative Fast-tracked from July 2015 to June 2020 Objective To deliver a content-rich online presentation of the collection. Goals - Platform-neutral information infrastructure - Improvement of search capabilities and access methods - Conversion of analog to digital collections information - Online tools designed for faculty and students to support teaching from and research of the collection - Capability of crowdsourcing in specialized knowledge sectors - Object-based research, in coordination with curatorial staff
  • 24. Fundraising 24 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Minor White, American, 1908–1976, Devil's Slide, San Mateo County, California, 1947, Gelatin silver print, 9.2 x 11.6 cm. Gift of F. Jeffris Elliott, x1978-78 a, Reproduced with permission of the Minor White Archive, Princeton University Art Museum. Copyright © Trustees of Princeton University Institute of Museums and Library Services Collections Stewardship Grant - Minor White Archive $99,483 with matching funds will enable >5,000 fully catalogued records with images published to the web
  • 25. Infrastructure and Technological Foundation 25 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Data Layer TMS Images Labels/ Didactics Articles Data Sources Mobile Tours Internet Publishing Teaching Data Applications API Scripting IIIF server technology Linked Open Data JSON
  • 26. Cataloguing the Content 26 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology
  • 27. Tools for Teaching & Research 27 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology
  • 28. My Team = Talent 28 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Cathryn Goodwin Collections Information Manager Jeff Evans Manager of Visual Resources/Photography Matt Marnett Manager of Technology and Information Systems Jill Oster Raiser’s Edge Systems Administrator Marin Lewis Collections Information Associate Madison Goforth Collections Information Associate Sarah Brown Collections Information Associate Allen Chen Collections Cataloguer / Minor White /Photographer Elizabeth Larew Collections Cataloguer Andrew Wilk Collections Cataloger Marci Lewis Media Resources Associate Crystal Qian Princeton University Student Intern Margot Yale Princeton University Student Intern Sean Walsh Long-term contractor/web developer
  • 29. Collections Discovery Initiative Key Concepts for Success 29 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Communication Collaboration & Involvement Buy-in Teaching in the museum galleries.
  • 30. Future 30 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Early example of a data visualization by Crystal Qian, Princeton University Art Museum Student Intern Museum Exhibitions 2000 - 2007 Click a year to view all exhibitions in that year. Click an exhibition to view all the works of art in the exhibition. Questions What exhibitions were on display during the years 2000 to 2007? What works of art were in the exhibition?
  • 31. 31 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Princeton University Art Museum & Harvard Art Museums Collaboration Jeff Steward Director of Digital Infrastructure and Emerging Technology Harvard Art Museums & Advisor to the Collections Discovery Initiative Princeton University Art Museum Princeton University Art Museum Photo: Bruce M. White Harvard Art Museums Source: Designboom.com
  • 32. 32 ”The Path to Sharing: Global Access & Discovery” Janet Strohl-Morgan, Princeton University Art Museum The Constant Transformation and Evolution of Information and Technology Janet Strohl-Morgan Associate Director for Information & Technology Princeton University Art Museum & Co-chair of the Digital Strategies and Transformation SIG jstrohl@princeton.edu artmuseum.princeton.edu facebook.com/princetonuniversityartmuseum twitter.com/PUArtMuseum instagram.com/princetonu_artmuseum Thank you! Historic, Yup'ik Place made: Alaska, United States Moon mask, possibly early 19th century Wood and pigment h. 17.9 cm., w. 14.3 cm., d. 4.2 cm. Gift of Gillett G. Griffin 2009-29
  • 33. Digital Transformation at the Philadelphia Museum of Art Bill Weinstein The John H. McFadden and Lisa D. Kabnick Director of Information and Interpretive Technologies MCN 201533
  • 34. Museum Strategic Plan and Brand Initiative Goals for Intuitional Change MCN 201534
  • 35. Department of Information and Interpretive Technologies MCN 201535
  • 36. Digital Transformation Goals MCN 201536 Infrastructure, Hardware, and Systems Legacy Platforms, Siloed Data Technology Skills Centered in IT Tightly Structured, Less Participatory Focused on Outcomes Integrated Systems, Data Driven Decisions Digital Thinking, Digital Skills Throughout the Institution Collaborative, Agile, and Adaptive
  • 37. Brand Management MCN 201537 Brand Management • Senior Management Team provides oversight and advises on major initiatives. • Brand Action Group prioritizes projects, ensures cross departmental collaboration, and helps manage resources. • Brand Champions serve as liaison for each department, identify needs and propose new projects and initiatives.
  • 38. Digital Thinking Brand Initiative – CPIG MCN 201538 Collection Presentation and Interpretation Group (CPIG) • Representatives from each curatorial department, education, interpretation, IIT, library and marketing. • Charged with developing strategy for presenting the collection digitally. • Jointly chaired by curator and associate director of interactive technologies.
  • 39. Digital Thinking Brand Initiative – Intranet MCN 201539 Intranet Development • Representatives from marketing and communications, visitor services, editorial and graphics, library, retail, HR, and IIT. • Charged with developing internal communications strategy, facilitating collaboration, and in[proving project management. • Chaired by visitor services manager.
  • 40. Digital Thinking Brand Initiative – Staff Training MCN 201540 Staff Training • Representatives from HR, IIT, development, marketing and communications, special exhibition and curatorial. • Charged with developing program for staff training. • Chaired by deputy director of development.
  • 41. Funding Strategy MCN 201541 Funding Strategy • Annual presentation to Board of Trustees. • IIT Advisory Committee meets three times a year. Members serve on Board and provide link to other board committees. • Development liaison helps craft message, develops coordinated funding menu, and arranges presentations with potential donors.
  • 42. All Presentations Include Discussion of Supporting Technologies MCN 201542
  • 43. Funding Strategy MCN 201543 $1.1 Million in individual gifts for FY15 • IIT department staff and general operating support. • Infrastructure projects. • Interactives.
  • 45. Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson Chief Digital Officer Canada Science and Technology Museums Corporaiton 45 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 46. Who we are… 46 CANADA SCIENCE AND TECHNOLOGY MUSEUMS CORPORATION Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 47. Relevance: Digital Citizenship 47 A realisation that we must work with the world around us A conscientious decision to be relevant to our constituents A bias toward action Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 49. Irrelevant services Irrelevant culture Google and Facebook culture Digital irrelevancy is our BIGGEST cultural threat Institutions are Threatened Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology 49
  • 50. 50
  • 51. Digital Delivery: Changing the Channel Gaming and Gamification Open Data, Science and Culture 3D, AR, and VR Crowdsourcing Video production and distribution Virtual Education Digital “Reboot” of the Museum 51 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 52. 52 Digital Tranformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 54. 54 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 55. 55 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 56. 56
  • 57. Museum “Reboot” 57 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 58. Human Resources: Organization 58 Information Technology Web, Social & Digital Media VP Public Affairs Interactive Technology Chief Digital Officer Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 59. Investing in Human Resources: Digital Storytelling 59
  • 60. Innovation Teams 60 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 61. Product Release Backlog Sprint Backlogs Sprint 1 Sprint 2 Sprint 3 Release Agile Development Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology 61
  • 62. Digital Transformation > Develop and nurture a digital culture > Relevance: connect with human stories > Engage in today’s world > Empower innovation > Foster partnerships > Agile execution > Acceptance of failure / small bets 62 Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 63. Thank you 63 Brian Dawson bdawson@techno-science.ca @briandawson Digital Transformation at the Canada Science and Technology Museums Corporation Brian Dawson, CSTMC The Constant Transformation and Evolution of Information and Technology
  • 64. A Year on the Outside Looking in Carolyn Royston Independent Consultant MCN 201564
  • 65. Focus of work • Work with cultural and heritage organisations to kick start and sustain a digital transformation process • Focus on maximising digital opportunities & solve internal organisational challenges • Provide strategies, techniques, tools and digital skills development MCN 201565
  • 67. In the last year • Worked with a range of organisations • Museums, Heritage and Arts • Large and small • Different stages of digital development and maturity • Similar organisational challenges around digital MCN 201567
  • 68. Focus of work • Help Senior Management teams to move away from a digital strategy and focus on creating a set of strategic priorities where digital is embedded and fundamental • Move from siloes of activity to a digital ecosystem • How to effectively manage the change and growth of digital roles and responsibilities across the organisation MCN 201568
  • 69. My 5 takeaways on Digital Transformation and organisational change MCN 201569
  • 70. 1. Digital transformation requires Leadership MCN 201570
  • 71. 2. A Strategy for the whole organisation MCN 201571
  • 72. 3. Introduce a culture of innovation MCN 201572
  • 73. 4. Focus on delivery MCN 201573
  • 74. 5. Transform your people MCN 201574