20151022 sponsor introduction by nrb
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This document introduces NRB, an ICT company providing quality innovation and expertise services to businesses. In 2014, NRB had 1,167 collaborators and a turnover of €222 million. It offers a variety of services including software implementation and development, consulting, infrastructure hosting and management, printing, and hybrid cloud computing solutions. NRB aims to help customers manage their own IT environments while outsourcing other components to NRB's private and public cloud services. The document emphasizes that change and release management is important for quality, risk, and business value. It also notes that networking practitioners can help align understanding and approaches to reduce risks and costs.
20151022 sponsor introduction by nrb
- 1. ICT QUALITY, INNOVATION & EXPERTISE AT THE SERVICE OF YOUR BUSINESS! Welcome & Introduction Kris Vansteenwegen Head of Cross Functional Services NRB
- 2. FTE CA 2 544 €146,7 M FINANCE & INSURANCE PUBLIC & SOCIAL UTILITIES INDUSTRY 149 €23,4 M 44 €3,5 M 25 €2,5 M HEALTH CARE 17 €1,7 M MOBILE & WEB 1167 collaborators in 2014 (FTE) Turnover 2014 : €222 M 188 €26,6 M 179 €30,0 M €4,9 M PUBLIC & SOCIAL LOCAL 21
- 3. 3 2 SITES HERSTAL + 30KM Dark Fiber +10 TELECOM PROVIDERS SELF-SUFFICIENT IN ENERGY 3 DATA CENTERS 1 DATA CENTER VILLERS-LE-BOUILLET A GEO-REDUNDANT ICT INFRASTRUCTURE
- 4. 4 VIDEO MONITORING SYSTEMS IN REAL TIME ESCALATION PROCEDURES SHORTENED QUICK AND EFFECTIVE MANAGEMENT OF INCIDENTS AND PRIORITIES OPTIMIZED COLLABORATION IN CRISIS SERVICE CONTROL CENTER
- 5. SOFTWARE • Implementation of Application Solutions • Custom Development • Integration • Application Maintenance CONSULTING • Digital/IT Roadmaps • Solution Architecture • Business Continuity & Disaster Recovery • Expertise INFRASTRUCTURE • Mainframe Hosting • Distributed Systems Hosting • Cloud Computing • RIM (Remote Infrastructure Management) • Housing • Managed ExaData • Workstation/Workplace management • Projects 5 OUR SERVICES PRINTING • Transactional documents • Digital printing • Book printing
- 6. 6 COMBINE YOUR OWN IT ENVIRONMENT WITH NRB’S PRIVATE CLOUD AND PUBLIC CLOUD SERVICES! NRB ASSUMES THE ROLE OF CLOUD SERVICE INTEGRATOR. … NRB’S HYBRID CLOUD
- 7. 7 CLOUD COMPUTING YOU CHOOSE THE COMPONENTS THAT YOU WANT TO MANAGE ON YOUR OWN AND THOSE YOU WANT TO OUTSOURCE SERVICES THAT ADAPT TO YOUR NEEDS A MONTHLY BILLING BASED ON THE ACTUAL USE
- 8. 8 • Change & Release Management is about Quality & Risk: integrity of the live environment. • How close can we get to the customer expectations with the minimum cost, time, resources and an acceptable risk on the live environment (in the broad sense). • Change & Release Management has a direct impact on your (customer’s) business: • What business value does the change/release have? What is its priority. • What systems or applications will be affected by the Change/Release? • Who will be affected what are the expected results? • Continuous Delivery, Agile, Devops -> Automation! • Increase reliability • Faster time-to-market • Repeatable • Better business alignment • Cheaper and faster benefits realization • Caveat: your contract needs to be constructed in a way to be able to cope with the changes.
- 9. 9 • Not only lack of maturity in IT service management is a reason for failure in realizing operational and financial objectives, but also difference in maturity. • Networking of practitioners is one of the many options to align, stimulate, inspire and innovate. Especially sharing knowledge about new technologies, methodologies and practices speeds up market acceptance and maturity. • Through alignment between practitioners, common language and understanding will result in reduced operating risks, smoother and simplified governance processes, lower costs and increased performance. • Aligned practitioners enable corporations to become agile, lean, flexible and to react faster to changing conditions, whether caused by internal factors or by changing market conditions. • Mutual understanding and alignment on terminology and approach results in less conflicts, more positive relationships, better collaboration, increased partnerships and more chance of success. supports
- 10. WANT TO LEARN MORE? WWW.NRB.BE