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Internet of Things & Product Design
Greg Dashwood
Product Lead – Internet of Things &
Advanced Analytics
Microsoft
Hussam Malek
Co-Founder & CTO
Dymaxia
2016_March_Meeting:Iot product design
Things!
30B30B
2016_March_Meeting:Iot product design
2016_March_Meeting:Iot product design
2016_March_Meeting:Iot product design
Devices that empower
and enable your people
…and other “things” across your enterprise
Other “things”
Vehicles
SensorsChips
Buildings and Infrastructure Assets
LoB Assets
Devices
POS
Terminals
Industrial
devices ATMs
Medical
devices
Automation
Devices
PCs/
Laptops
Handheld
Scanners
TabletsSmart
Phones
Increasing
Connectivity
Increasing
Power
Increasing
Efficiency
Decreasing
Costs
Devices that are Always on
Always connected Always sensing
Connectivity Data AnalyticsThings
Defining Internet of Things
It’s Big
So many devices and so much data…
It’s Noisy
So many opinions…
It’s Confusing
So many possible decisions…
Should we
wait?
How (where)
do we get
started?
Who can
really help
us?
Do we need
to start over?
What
technology
do we need?
B5075212
Microsoft Confidential
 Provide connectivity to
both existing and new
devices
 Facilitate new insights by
harnessing power of
untapped data
 Enable fast solution
development
The Internet of Things starts with your things
2016_March_Meeting:Iot product design
How does IoT Change product design?
DEVELOP
IT
MAKE IT
DELIVER
IT
Traditional Product Development
USE IT
MAINTAIN
IT
DISPOSE
OF IT
New world – IoT Design
How are customers
using the product?
•Leverage data
from product
usage
•Granular feature-
by-feature
telemetry
•Are users doing
what you wanted
them to do?
Improve Product
Over Time
•Add and refine
functionality
•Proactively resolve
customer product
issues
•Continue to
engage over
product life-cycle
End of Life
•Assist users as
product nears end
of life
•Provide guidance
for eco-friendly
product disposal
and replacement
How does IoT Change Product Teams?
Real World IoT System in
Healthcare
How can healthcare systems move from treating illness to embracing a preventative model? By focusing on a proactive, personalized healthcare system,
Dartmouth-Hitchcock Health System shifted how they approach patient care, which led to the introduction of ImagineCare. This
patient-care platform takes real-time data gathered from the sensors and devices worn by patients, and converts it to value-driven, right-time care. Each
patient receives a customized plan that can help detect looming health issues, and prevent unwanted visits to the ER – potentially saving lives and money.

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2016_March_Meeting:Iot product design

  • 1. Internet of Things & Product Design Greg Dashwood Product Lead – Internet of Things & Advanced Analytics Microsoft Hussam Malek Co-Founder & CTO Dymaxia
  • 7. Devices that empower and enable your people …and other “things” across your enterprise Other “things” Vehicles SensorsChips Buildings and Infrastructure Assets LoB Assets Devices POS Terminals Industrial devices ATMs Medical devices Automation Devices PCs/ Laptops Handheld Scanners TabletsSmart Phones
  • 10. It’s Big So many devices and so much data… It’s Noisy So many opinions… It’s Confusing So many possible decisions… Should we wait? How (where) do we get started? Who can really help us? Do we need to start over? What technology do we need? B5075212 Microsoft Confidential
  • 11.  Provide connectivity to both existing and new devices  Facilitate new insights by harnessing power of untapped data  Enable fast solution development The Internet of Things starts with your things
  • 13. How does IoT Change product design? DEVELOP IT MAKE IT DELIVER IT Traditional Product Development USE IT MAINTAIN IT DISPOSE OF IT New world – IoT Design How are customers using the product? •Leverage data from product usage •Granular feature- by-feature telemetry •Are users doing what you wanted them to do? Improve Product Over Time •Add and refine functionality •Proactively resolve customer product issues •Continue to engage over product life-cycle End of Life •Assist users as product nears end of life •Provide guidance for eco-friendly product disposal and replacement
  • 14. How does IoT Change Product Teams?
  • 15. Real World IoT System in Healthcare How can healthcare systems move from treating illness to embracing a preventative model? By focusing on a proactive, personalized healthcare system, Dartmouth-Hitchcock Health System shifted how they approach patient care, which led to the introduction of ImagineCare. This patient-care platform takes real-time data gathered from the sensors and devices worn by patients, and converts it to value-driven, right-time care. Each patient receives a customized plan that can help detect looming health issues, and prevent unwanted visits to the ER – potentially saving lives and money.

Editor's Notes

  • #4: Transition slide
  • #8: Key goal of slide: Communicate Microsoft’s breadth of devices, software, and services that help enterprises realize the Internet of Their Things. Microsoft delivers a comprehensive portfolio of devices, software for devices and services that accelerate the Internet of Your Things.   <<Note – These are just a representative sample of the devices and IoT services Microsoft delivers.>>   Slide talk track: Microsoft has the devices, software for devices and IoT services you need to accelerate the Internet of Your Things. There are devices in an enterprise that you connect to empower and enable your people. <<CLICK TO ADVANCE ANIMATION>> These devices include PCs, laptops, smart phones, tablets and Line-of-Business devices. <<CLICK TO ADVANCE ANIMATION>> There are a number of other “things” found in an enterprise today that you can connect to create the Internet of Your Things. <<CLICK TO ADVANCE ANIMATION>> These things include vehicles, LoB assets, buildings and infrastructure assets such as AVAC systems, chips and sensors. <<CLICK TO ADVANCE ANIMATION>> These devices and things may run on different platforms and OS, although a lot of enterprises choose Windows to power their devices because Windows provides these advantages: Immersive user experience. Windows enables innovative, intuitive, and interactive device experience through user-friendly applications and touch-enabled interactions Enterprise-class security. Employing the latest Windows features helps make devices more secure, protecting the devices, the data, and the network. Seamless integration and management. Devices built on Windows OS easily integrate into the existing infrastructure alongside Windows PCs and servers for seamless management. (additional data points to support that Microsoft Windows powers the world’s devices: 1.3B people worldwide use Windows everyday Over 90% all enterprise PCs run Windows Over 75% of servers worldwide run Windows Server Microsoft is the largest vendor for commercially sold operating system software meant for embedded system devices. The market generates about US$1 billion in revenue, and Microsoft has a 40 to 45 percent share. Source: Shane Rau, an analyst with research firm IDC http://www.pcworld.com/article/2014003/microsoft-updates-roadmap-for-windows-embedded-more-releases-to-come.html\) <<CLICK TO ADVANCE ANIMATION>> Microsoft has a rich set of services that allow you to create the Internet of Your Things so you can easily connect and manage your devices and other things across platforms, turn data into insights and turn insights into action, enabling you to transform your business. Microsoft Azure delivers a powerful, flexible cloud platform and enables services for on-demand compute, storage, and networking. Microsoft Azure Intelligent Systems Service (ISS) is a software-as-a-service (SaaS) solution to rapidly and securely connect, manage, and capture data from industry devices and sensors. It dramatically accelerates implementation, supports real-time control of heterogeneous environments and unlocks machine-generated data to drive business value. This data can be monitored and governed by rules that trigger actions and normalized for multiple analytics tools. ISS is a trusted platform that can be extended easily and quickly by customers and partners to create rich, customized experiences, improving time-to-value. Microsoft Azure Machine Learning turns data into software. Data scientists create software which is trained from huge volumes of data. The software can consider far more variables than a human making the same decision. In a time when the quantity of data is doubling about every 18 months, machine learning can use all that data to solve customers’ business problems. Let’s review a snapshot of the key benefits here. First and foremost, it’s easy to manage. It’s all based in Azure, so there is one portal to manage, monitor and update the solution. No moving back and forth between technologies or struggling with integrations. Like other Microsoft solutions, it comes with enterprise-grade security features built-in. No need to worry about who might have access to sensitive data, or people logging in that aren’t supposed to. Customers have the power to manage access. If customers have already made investments in machine learning, they can easily import their existing work so they’re not losing anything that already works. And this adds a new way to get value from data they already have in Azure. With Azure Machine Learning, customers can operationalize solutions in minutes. Microsoft’s data and BI services allow you to generate, capture, and manage big and small data from any source (SQL, HDInsights, etc.) and take advantage of powerful self-service BI tools that enable any person on any device to get business insights faster and easier (Power BI). Microsoft also delivers line-of-business services through our Dynamics solutions. These easy-to-use, integrated business solutions to help your organization transform insights into actions. <<CLICK TO ADVANCE SLIDE>>
  • #10: Talking Points The truth is, there is no standard definition for the Internet of Things. If you have heard or read about IoT, chances are you’ve come across a number of different perspectives Despite how complex IoT seems, it essentially comes down to four areas: Physical “things” such as line of business assets, including industry devices or sensors Those “things” have connectivity to the internet, to each other, and to people Those “things” collect and communicate data—this may include information gathered from the environment or inputted by users And then there are analytics performed on that data that enable people or machines to take action Transition: So how do you apply these components or building blocks to your business transformation journey
  • #11: Key Goal of slide: Tee-up the fact that your audience is most likely confused about exactly how to approach the Internet of Things. From a customer’s point-of-view, the Internet of Things may feel complex and confusing   Key talking points: There are many conflicting messages in the marketplace about the massive scale and potential of the Internet of Things opportunity, and companies are experiencing confusion and uncertainty about how to respond. IT’S BIG: the IoT is unquestionably BIG, regardless of whose numbers you look at, there are BILLIONS of devices that have the ability to collect information. This number grows daily. It is also leading to, yet another, cause of data explosion. Ericsson, Cisco & others have said there will be 50 Billion (or more) devices connected devices by 2020. Morgan Stanley felt that number actually can be as high as 75 billion. Earlier this month, those numbers were dwarfed by an IDC prediction which said the installed base of things connected will be at 212 billion by the end of 2020. “Big” isn’t limited to the number of devices, it also promises huge potential in terms of revenue generation, cost saving, productivity improvement, etc. IT’S NOISY: as we talked about on the previous slide, there are lots of different definitions of IoT and an equal number of opinions about how IoT will evolve. The key take-away here is that the industry is mobilizing and big names are making big moves—from marketing to gain mindshare to technology acquisitions to beef up their solutions. IT’S CONFUSING: with these different definitions and opinions come lots of different ways to approach. The big question facing most enterprises is, “What’s the right IoT strategy for me?” Sounds futuristic, complicated and too technological. Should I wait? Connecting billions of devices, sensors, and things together feels overwhelming. How or where do we get started? Which partners can really help us? Which infrastructure/technology are right for us? Experts make it sound like we need to reinvent our business and rip & replace existing technology – we can’t afford to start over.
  • #12: Talking Points Basically Microsoft’s goal is to help customers connect their devices whether new devices or existing. Once we can connect devices at scale then we can help capture the untapped data – and all in a fast timeframe allowing you to realize value faster. By providing the platform to build and customize from – you can accelerate your IoT journey Our focus here is simply to enable customers to build an enterprise grade internet of their things solutions. Our goal is to provide the best platform to do this. Transition Le Microsoft’s view Key Points: Microsoft believes the Internet of Things doesn’t have to be overwhelming Businesses can start small, with a few changes that make a big impact It’s not about the billions of things that can be connected, it’s about YOUR THINGS, and it’s already happening Talk Track: We believe that the Internet of Things starts with your things: it’s about the things that matter most to your business Build on the infrastructure you already have: connect the devices you already own, then add to your existing investments and tap into the data that already exists The Internet of Your Things is not about ripping and replacing technologies in your enterprise, but rather leveraging what you have, adding on to your existing systems, using your existing things in new ways, and innovating and optimizing so that everything works better together If you’re a retailer, think about how much smarter POS terminals can increase cross-selling and up-selling If you’re in the health industry, think about how connecting patient monitors, tablets, signage, and other equipment can streamline patient care For manufacturers, sensors on the factory floor can “talk” to diagnostic monitors to improve production efficiency and reduce down time What about if you’re a city leader? IoT is going to help revolutionize the world’s cities in the coming years—think about water systems, fire, police, and medical, traffic and power lines—sensors and data embedded here will deliver real-time insight on populations and infrastructure t’s look at some real world examples