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CSU CARDSYSTEM S.A.




                  investidorescsu@csu.com.br
Disclaimer


 This presentation may include forward-looking statements about future events or results
 according to the regulations of Brazilian and international securities and exchange commissions.
 These statements are based on certain assumptions and analyses by the Company that reflect its
 experience, the economic environment, future market conditions and events expected by it,
 many of which are beyond its control. Important factors that may lead to significant differences
 between actual results and the statements of expectations about future events or results include
 the company’s business strategy, economic conditions in Brazil and abroad, technology, financial
 strategy, client business development, financial market conditions, uncertainty regarding the
 results of its future operations, plans, objectives, expectations and intentions, among others. As a
 result of these factors, the actual results of the Company may significantly differ from those
 mentioned or implicit in the statement of expectations about future events or results.

 The information and opinions contained in this presentation should not be understood as a
 recommendation to potential investors and no investment decision should be based on the
 veracity, currency or completeness of this information or these opinions. No advisors to the
 company or parties related to them or their representatives will be responsible for any losses that
 may result from the use or the contents of this presentation.




                                                                                                        2
Cards Markets and CardSystem

          Growth of the Cards Market
                 (millions - source: ABECS)
                                          12.0%
                                                                   Private Label + Credit      Market   CardSystem
                                                      333
                                         297                 Average Annual Growth (3 years)   19.2%      26.5%
                          237                         136
           197                           124
   165                     93                                Growth (12 months)                12.0%      21.2%
            79
    68
                                         173          196
           118             144
    97

   2005    2006            2007         2008          2009
                  Private Label      Credit                     Base growth continues quicker than market
                                                                growth ;
            Cards in CSU´s Base
                       (million)
                                              21.2%             Trend of replacing private label cards with
                                                      24.3      hybrid cards.
                                        20.1
                         16.6                                   Opportunities from the opening of the
          12.1
  9.0                                                           Acquirer market.



  4Q05    4Q06           4Q07           4Q08          4Q09




                                                                                                                     3
CardSystem – Operational Data


                         Issue of Cards in CSU´s Base
                                    (millions)


                                                        2.4

                 1.7      1.6
                                                 1.4           1.5
                                   1.3




                3Q08     4Q08     1Q09           2Q09   3Q09   4Q09


     Issue of more than 6.5 million new cards in the last 12 months;

     Flex Cards with increasing share of total card issues;

     Room still exists for growth in the coming months.




                                                                       4
MarketSystem – Operational Data

                         MarketSystem - Processed Accounts
                                        (millions)

                                                                   3.1
                                                            2.8
                                                     2.7
                                  2.3        2.4                          2.4
            20    2.0      2.1




           4Q07   1Q08    2Q08   3Q08       4Q08     1Q09   2Q09   3Q09   4Q09




     Removal of 840 thousand accounts due to the end of the Oi program;

     100% organic growth in the period.




                                                                                 5
CSU.Contact


    Alphaview project, a new Contact Center concept;
    CSU is already reaping the rewards from the new Contact
    Center;
    Alphaview will improve operators’ quality of life, improve
    service standards and reduce operating costs.

                                  Work Stations in Operation
                                             (Source: CSU)


                                                                             3,934
                          3,476      3,445                                           3,494
                                                 3,314       3,288   3,238


        2,546
                 2,218




        4Q07     1Q08     2Q08       3Q08        4Q08        1Q09    2Q09    3Q09    4Q09




                                                                                             6
CardSystem

       Gross Revenue             Gross Profit and        EBTIDA and EBTIDA
              (millions)          Gross Margin                Margin
                                        (millions, %)            (millions, %)
       4.7%
                       64.2                                                 17.8
                                31.1%
                                                  27.0    6.4%

                                   20.6

        61.3                                               16.7
                                              42.1%
                                                                            27.7%
                                33.6%
                                                           27.3%

        4Q08           4Q09       4Q08            4Q09     4Q08             4Q09



    Economies of scale in card processing operations;

    Maintenance of the policies to control costs;

    Development of higher added-value agreements improves gross margin.




                                                                                    7
CSU.Contact

       Gross Revenue            Gross Profit and             EBTIDA
           (millions)            Gross Margin                   (millions)

                        -8.0%      (millions, %)                             N/A
        43.6                                              0.2
                                88.8%         2.0
                    40.1
                                                          4Q08           4Q09
                                 1.0
                                              4.9%

                                 2.4%
                                                                         (1.2)
        4Q08        4Q09         4Q08        4Q09



    Contraction in revenue due to the lower volume of services in customer
    service centers;

    Reduction of 10.8% in unit costs, due to lower services volume, renegotiation
    of agreements with suppliers and the consolidation of the call center sites;

    The higher operating expenses led to a decline in EBITDA.


                                                                                    8
Performance of Financial Indicators

                           Gross Revenue CSU
                                   (million)


                   104.9   107.3               108.6   106.2   104.3
           101.2



           3Q08    4Q08    1Q09                2Q09    3Q09    4Q09


                              EBITDA CSU
                                   (million)


                            20.5               20.5    21.3
           16.7    16.9                                        16.6



           3Q08    4Q08    1Q09                2Q09    3Q09    4Q09

                             EBITDA Margin
                                     (%)


                           20.6%               20.4%   21.6%
           17.7%   17.4%                                       17.2%



           3Q08    4Q08    1Q09                2Q09    3Q09    4Q09

                                                                       9
Results - Units

                                     Gross Revenue
                                             (million)

                                   62.39                 62.27             64.86        64.2
                     61.31
            55.59



            45.57                  44.92                 46.34
                     43.57                                                 41.36        40.1

            3Q08     4Q08           1Q09                 2Q09              3Q09         4Q09

                              CardSystem                         CSU.Contact


                                              EBITDA
                                               (million)


                                                           18.7                  20.5
             16.9      16.7           18.4                                                17.8



                       0.2             2.0                  1.9                  0.7
             (0.2)                                                                        (1.2)

             3Q08     4Q08           1Q09                  2Q09                3Q09      4Q09


                               CardSystem                          CSU.Contact



                                                                                                  10
CSU (Consolidated)

        Gross Revenue           Gross Profit and Gross        Cost of Services
           (millions)                  Margin                    Rendered
                        -0.6%            (millions, %)            (millions, %)
        104.9                                                                -10.7%
                                 33.9%               29.0      75.6
                   104.3
                                   21.6                                       67.5



                                                   27.8%
                                   20.6%



        4Q08       4Q09            4Q08             4Q09      4Q08           4Q09


     Higher share of electronic payment methods in revenue;

     The group’s operating margins improved thanks to: (i) result-oriented
     management, (ii) new controls, (iii) new policies, (iv) scale gains.




                                                                                      11
CSU (Consolidated)

           Operational                    EBTIDA and EBTIDA            Net Financial Result
            Expenses                           Margin                            (million)
              (million)                         (million, %)
                          -7.2%                                -2.0%    89.5%                3.6
           20.8                               16,9
                                                          16.6

                                                                           1.9

                      19.3
                                             16.1%        15.9%


          4Q08        4Q09                   4Q08         4Q09            4Q08           4Q09


     EBITDA and Net Income were impacted by a provision for doubtful accounts of
     R$3.68 million for accounts receivable of R$11.0 million related to the first
     phase of the CEF project, with the aim of mitigating risks;

     Excluding the effects of the provision for doubtful accounts, EBITDA and Net
     Income were R$20.2 million and R$7.3 million, respectively;

     EPS: R$0.37* in 2009         (excluding reserves);


                                                                                                   12
Debt and Capex


                    Debt - R$ thousand      4Q09      4Q08      3Q09
               Short Term Debt                 29.9      62.5          35.7
                  Financing and Debt loan      19.3      49.7          24.2
                  Leasing                      10.6      12.8          11.5
               Long Term Debt                  36.6      34.0          40.1
                  Financing and Debt loan      19.9      25.4          25.6
                  Leasing                      16.7       8.6          14.5
               Gross Debt                      66.5      96.5          75.8
                  (-) Cash                     11.0       1.6           8.6
               Net Cash (Debt)                 55.5      95.0          67.2



    Debt:

      Period cash flow enabled a reduction in net debt from R$ 95.0 million to
      R$ 55.5 million;

      CSU has no dollar-indexed debt nor does it make use of derivatives
      contracts. All debt is in Brazilian reais and indexed to the interbank (CDI)
      rate.

      The decline in money market rates (CDI) combined with the lower debt
      balance led to lower financial expenses;

                                                                                     13
Debt and Capex



                 Capex - R$ million   4Q09         4Q08         Chg. %      3Q09      % Chg.
            Systems (SW and HW)              5.6          3.2      74.9%        4.6       21.8%
            Hardware                         0.6          2.2     -73.9%        0.3     116.5%
            Alphaview                        2.7          -           n.a       6.3     -56.7%
            Other                            0.3          0.7     -61.1%        0.6     -55.1%
            Capex                            9.1          6.1      50.6%       11.7      -22.1%




   CAPEX:

     Investments 50.6% higher in the period.

     Customization of the payment means platform (Vision Plus);

     Development of the Acquirer processing module;

     Maintenance of Investments in the Alphaview project.




                                                                                                  14
Main Strategies for next quarter



         Maintenance of investments to ensure growth in all the
         Company’s units;

         Consolidation of the recent changes in the commercial and
         relationship areas at CSU;

         Resumption of growth in CSU.Contact;

         Maintenance of the new levels of costs and quality.




                                                                     15
Questions & Answers


                                 Décio Burd
                   Phones: (0xx11) 3030-3821
          E-mail: investidorescsu@csu.com.br
                     Site: www.csu.com.br/ri

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4 q09 results presentation

  • 1. CSU CARDSYSTEM S.A. investidorescsu@csu.com.br
  • 2. Disclaimer This presentation may include forward-looking statements about future events or results according to the regulations of Brazilian and international securities and exchange commissions. These statements are based on certain assumptions and analyses by the Company that reflect its experience, the economic environment, future market conditions and events expected by it, many of which are beyond its control. Important factors that may lead to significant differences between actual results and the statements of expectations about future events or results include the company’s business strategy, economic conditions in Brazil and abroad, technology, financial strategy, client business development, financial market conditions, uncertainty regarding the results of its future operations, plans, objectives, expectations and intentions, among others. As a result of these factors, the actual results of the Company may significantly differ from those mentioned or implicit in the statement of expectations about future events or results. The information and opinions contained in this presentation should not be understood as a recommendation to potential investors and no investment decision should be based on the veracity, currency or completeness of this information or these opinions. No advisors to the company or parties related to them or their representatives will be responsible for any losses that may result from the use or the contents of this presentation. 2
  • 3. Cards Markets and CardSystem Growth of the Cards Market (millions - source: ABECS) 12.0% Private Label + Credit Market CardSystem 333 297 Average Annual Growth (3 years) 19.2% 26.5% 237 136 197 124 165 93 Growth (12 months) 12.0% 21.2% 79 68 173 196 118 144 97 2005 2006 2007 2008 2009 Private Label Credit Base growth continues quicker than market growth ; Cards in CSU´s Base (million) 21.2% Trend of replacing private label cards with 24.3 hybrid cards. 20.1 16.6 Opportunities from the opening of the 12.1 9.0 Acquirer market. 4Q05 4Q06 4Q07 4Q08 4Q09 3
  • 4. CardSystem – Operational Data Issue of Cards in CSU´s Base (millions) 2.4 1.7 1.6 1.4 1.5 1.3 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 Issue of more than 6.5 million new cards in the last 12 months; Flex Cards with increasing share of total card issues; Room still exists for growth in the coming months. 4
  • 5. MarketSystem – Operational Data MarketSystem - Processed Accounts (millions) 3.1 2.8 2.7 2.3 2.4 2.4 20 2.0 2.1 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 Removal of 840 thousand accounts due to the end of the Oi program; 100% organic growth in the period. 5
  • 6. CSU.Contact Alphaview project, a new Contact Center concept; CSU is already reaping the rewards from the new Contact Center; Alphaview will improve operators’ quality of life, improve service standards and reduce operating costs. Work Stations in Operation (Source: CSU) 3,934 3,476 3,445 3,494 3,314 3,288 3,238 2,546 2,218 4Q07 1Q08 2Q08 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 6
  • 7. CardSystem Gross Revenue Gross Profit and EBTIDA and EBTIDA (millions) Gross Margin Margin (millions, %) (millions, %) 4.7% 64.2 17.8 31.1% 27.0 6.4% 20.6 61.3 16.7 42.1% 27.7% 33.6% 27.3% 4Q08 4Q09 4Q08 4Q09 4Q08 4Q09 Economies of scale in card processing operations; Maintenance of the policies to control costs; Development of higher added-value agreements improves gross margin. 7
  • 8. CSU.Contact Gross Revenue Gross Profit and EBTIDA (millions) Gross Margin (millions) -8.0% (millions, %) N/A 43.6 0.2 88.8% 2.0 40.1 4Q08 4Q09 1.0 4.9% 2.4% (1.2) 4Q08 4Q09 4Q08 4Q09 Contraction in revenue due to the lower volume of services in customer service centers; Reduction of 10.8% in unit costs, due to lower services volume, renegotiation of agreements with suppliers and the consolidation of the call center sites; The higher operating expenses led to a decline in EBITDA. 8
  • 9. Performance of Financial Indicators Gross Revenue CSU (million) 104.9 107.3 108.6 106.2 104.3 101.2 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 EBITDA CSU (million) 20.5 20.5 21.3 16.7 16.9 16.6 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 EBITDA Margin (%) 20.6% 20.4% 21.6% 17.7% 17.4% 17.2% 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 9
  • 10. Results - Units Gross Revenue (million) 62.39 62.27 64.86 64.2 61.31 55.59 45.57 44.92 46.34 43.57 41.36 40.1 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 CardSystem CSU.Contact EBITDA (million) 18.7 20.5 16.9 16.7 18.4 17.8 0.2 2.0 1.9 0.7 (0.2) (1.2) 3Q08 4Q08 1Q09 2Q09 3Q09 4Q09 CardSystem CSU.Contact 10
  • 11. CSU (Consolidated) Gross Revenue Gross Profit and Gross Cost of Services (millions) Margin Rendered -0.6% (millions, %) (millions, %) 104.9 -10.7% 33.9% 29.0 75.6 104.3 21.6 67.5 27.8% 20.6% 4Q08 4Q09 4Q08 4Q09 4Q08 4Q09 Higher share of electronic payment methods in revenue; The group’s operating margins improved thanks to: (i) result-oriented management, (ii) new controls, (iii) new policies, (iv) scale gains. 11
  • 12. CSU (Consolidated) Operational EBTIDA and EBTIDA Net Financial Result Expenses Margin (million) (million) (million, %) -7.2% -2.0% 89.5% 3.6 20.8 16,9 16.6 1.9 19.3 16.1% 15.9% 4Q08 4Q09 4Q08 4Q09 4Q08 4Q09 EBITDA and Net Income were impacted by a provision for doubtful accounts of R$3.68 million for accounts receivable of R$11.0 million related to the first phase of the CEF project, with the aim of mitigating risks; Excluding the effects of the provision for doubtful accounts, EBITDA and Net Income were R$20.2 million and R$7.3 million, respectively; EPS: R$0.37* in 2009 (excluding reserves); 12
  • 13. Debt and Capex Debt - R$ thousand 4Q09 4Q08 3Q09 Short Term Debt 29.9 62.5 35.7 Financing and Debt loan 19.3 49.7 24.2 Leasing 10.6 12.8 11.5 Long Term Debt 36.6 34.0 40.1 Financing and Debt loan 19.9 25.4 25.6 Leasing 16.7 8.6 14.5 Gross Debt 66.5 96.5 75.8 (-) Cash 11.0 1.6 8.6 Net Cash (Debt) 55.5 95.0 67.2 Debt: Period cash flow enabled a reduction in net debt from R$ 95.0 million to R$ 55.5 million; CSU has no dollar-indexed debt nor does it make use of derivatives contracts. All debt is in Brazilian reais and indexed to the interbank (CDI) rate. The decline in money market rates (CDI) combined with the lower debt balance led to lower financial expenses; 13
  • 14. Debt and Capex Capex - R$ million 4Q09 4Q08 Chg. % 3Q09 % Chg. Systems (SW and HW) 5.6 3.2 74.9% 4.6 21.8% Hardware 0.6 2.2 -73.9% 0.3 116.5% Alphaview 2.7 - n.a 6.3 -56.7% Other 0.3 0.7 -61.1% 0.6 -55.1% Capex 9.1 6.1 50.6% 11.7 -22.1% CAPEX: Investments 50.6% higher in the period. Customization of the payment means platform (Vision Plus); Development of the Acquirer processing module; Maintenance of Investments in the Alphaview project. 14
  • 15. Main Strategies for next quarter Maintenance of investments to ensure growth in all the Company’s units; Consolidation of the recent changes in the commercial and relationship areas at CSU; Resumption of growth in CSU.Contact; Maintenance of the new levels of costs and quality. 15
  • 16. Questions & Answers Décio Burd Phones: (0xx11) 3030-3821 E-mail: investidorescsu@csu.com.br Site: www.csu.com.br/ri