INFO 415 Quiz1 – Systems Analysis
Name:______________________________ Student ID:______________________________
Answer All Questions:
True/False
Indicate whether the statement is true or false.
____ 1. Systems analysis and design focuses on understanding the business problem and outlining the approach to
solve it.
____ 2. When choosing between possible solutions to a business problem, the best solution is the one with the fewest
risks and the most benefits.
____ 3. A systems analyst needs to understand people and the way they work.
____ 4. A systems analyst needs to be an expert in all types of technology.
____ 5. Analysts must upgrade their knowledge and skills continually.
____ 6. Technology alone increases productivity and profits.
____ 7. Systems analysis means understanding and specifying in detail what the information system should
accomplish.
____ 8. The systems analyst's work is described as problem solving for an organization.
____ 9. A system is a collection of interrelated components that function together to achieve some outcome.
____ 10. The first four major phases of the predictive systems development life cycle (SDLC) are the planning phase,
the analysis phase, the design phase, and the prototyping phase.
____ 11. The primary objective of analysis activities is to understand the business needs and processing requirements
of the new system.
____ 12. The support phase includes maintaining and enhancing the system.
____ 13. The first activity in the project planning phase is to develop the project schedule.
____ 14. Feasibility analysis investigates economic, organizational, technical, resource, and schedule feasibility.
____ 15. The support phase is the shortest and least expensive phase of the system development life cycle (SDLC).
____ 16. A tool is a software support that helps create models or other components required in the project.
____ 17. During the design phase, analysts begin to define a computer-system solution.
____ 18. Implementation is the actual construction, testing, and installation of a functioning information system.
____ 19. The most important activity of project planning is to define precisely the business problem and the scope of
the required solution.
____ 20. A predictive SDLC has a high technical risk.
____ 21. A project cannot have both predictive and adaptive elements.
____ 22. The spiral model is generally considered to be the first adaptive approach to system development.
____ 23. A methodology contains guidelines to follow for completing every activity in the systems development life
cycle.
____ 24. A project management software application is an example of a tool.
____ 25. Structured programming and top-down programming are identical concepts.
____ 26. The data flow diagram is used with the structured analysis system development technique.
____ 27. The class diagram is used with the Information Engineering system development approach.
____ 28. A model is a representation of an important aspect of the real world.
Multiple Choice
Identify the choice that best completes the statement or answers the question.
____ 29. The process of understanding and specifying in detail what the information system should accomplish is
called systems ____.
a. design c. analysis
b. specification d. administration
____ 30. Systems ____ means specifying in detail how the many components of the information system should be
physically implemented.
a. design c. analysis
b. specification d. administration
____ 31. The most important role of a systems analyst in business is ____.
a. technical understanding of information systems
b. problem solving
c. knowing what data needs to be stored and used
d. special programming skills
____ 32. ____ refers to the division of a system into processes or subsystems.
a. System design c. Programming
b. Data management d. Functional decomposition
____ 33. An automation boundary is best described as the separation between the ____.
a. system and its environment
b. automated part of a system and the manual part of a system
c. manual part of a system and its environment
d. automated part of a system and its environment
____ 34. Changes in software development, technology, and business practices have created many new career
opportunities for analysts, including ____.
a. Sales and support of ERP software c. Web development
b. Auditing, compliance, and security d. All of the above
____ 35. A technique that seeks to alter the nature of the work done in a business function, with the objective of
radically improving performance, is called ____.
a. business process reengineering c. information systems strategic planning
b. strategic planning d. enterprise resource planning (ERP)
____ 36. A description of the integrated information systems needed by the organization to carry out its business
functions is called ____.
a. business process re-engineering c. technology architecture plan
b. application architecture plan d. enterprise resource planning (ERP)
____ 37. A description of the hardware, software, and communications networks required to implement planned
information systems is called ____.
a. information systems strategic planning c. technology architecture plan
b. applications architecture planning d. enterprise resource planning (ERP)
____ 38. Rocky Mountain Outfitters would like to further distribute business applications across multiple locations and
computer systems, reserving the data center for Web server, database, and telecommunications functions.
This is an example of ____.
a. applications architecture planning c. technology architecture planning
b. enterprise resource planning (ERP) d. strategic planning
____ 39. Which of the following is an example of a technique used to complete specific system development activities?
a. project planning
b. integrated development environment (IDE)
c. application service provider (ASP)
d. supply chain management (SCM)
____ 40. Which of the following is the analyst’s approach to problem solving?
a. Verify that the benefits of solving the problem outweigh the costs, then research and
understand the problem.
b. Develop a set of possible solutions, then verify that the benefits of solving the problem
outweigh the costs.
c. Verify that the benefits of solving the problem outweigh the costs, then define the
requirements for solving the problem.
d. Implement the solution, then define the details of the chosen solution.
____ 41. The last step of the analyst's approach to problem solving is ____.
a. Decide which solution is best, and make a recommendation
b. Monitor to make sure that you obtain the desired results
c. Verify that the benefits of solving the problem outweigh the costs
d. Implement the solution
____ 42. A knowledge management system ____.
a. indexes all the knowledge contained within an organization
b. supports the storage of and access to documents within an organization
c. is another term for a library system
d. requires a very large amount of online storage space
____ 43. Skills in a nontechnical area such as interviewing and team management are called ____.
a. inherent skills c. hard skills
b. technical skills d. soft skills
____ 44. An example of a project phase in a predictive project is ____.
a. gathering information about the user's needs
b. performing a project cost/benefit analysis
c. planning the project
d. drawing the system interface
____ 45. The primary objective of the analysis phase is to ____.
a. analyze the capabilities and structure of the previous system
b. prioritize the alternatives for a new system
c. determine the basic structure and approach for the new system
d. understand and document the users' needs and requirements
____ 46. The problem domain is the part of systems development that refers to the ____.
a. problems associated with the computing environment
b. area of the user's business for which a system is being developed
c. problems of the organization of the company
d. area of the industry that results in more intense competition
____ 47. That portion of the new information system that satisfies the user's business needs in the problem domain is
referred to as the ____.
a. system procedure c. network
b. application d. user interface
____ 48. The ____ phase begins only after the new system has been installed and put into production, and it lasts
throughout the productive life of the system.
a. analysis c. implementation
b. design d. support
____ 49. Users are typically more involved in the project during which two phases?
a. Analysis and design c. Design and implementation
b. Planning and analysis d. Analysis and implementation
____ 50. The first official activity of the project team as it initiates the project planning phase is to ____.
a. define the business problem c. develop a cost/benefit analysis
b. staff the project team d. write a project proposal
____ 51. The term “____” describes a planned undertaking that produces a new information system.
a. systems development project c. systems development life cycle (SDLC)
b. phase d. design phase
____ 52. Most new information systems must communicate with other, existing systems, so the design of the method
and details of these communication links must be precisely defined. These are called ____.
a. models c. help desks
b. system interfaces d. design interfaces
____ 53. The term “____” means that work activities are done once, then again, and yet again.
a. eXtreme programming (XP) c. agile modeling
b. iteration d. Unified Process (UP)
____ 54. The term ____ refers to an approach that completes parts of a system in one or more iterations and puts them
into operation for users.
a. incremental development c. Unified Process (UP)
b. information engineering (IE) d. structured design
____ 55. A(n) ____ in system development is a collection of guidelines that help an analyst complete a system
development activity or task.
a. iteration c. technique
b. model d. tool
____ 56. A(n) ____ program is one that has one beginning and one ending.
a. iterative c. incremental
b. structured d. object-oriented
____ 57. ____ programming divides more complex programs into a hierarchy of program modules.
a. Incremental c. Object-oriented
b. Iterative d. Top-down
____ 58. The key graphical model of the systems requirements used with structured analysis is the ____.
a. flowchart
b. data flow diagram (DFD)
c. class diagram
d. project evaluation and review technique (PERT) chart
____ 59. A(n) ____ is a thing in the computer system that is capable of responding to messages.
a. entity-relationship diagram (ERD) c. tool
b. model d. object
____ 60. The ____ is a critical component of any new system.
a. project management application c. reverse engineering tool
b. user interface d. code generator tool
____ 61. The objective of the ____ phase is to keep the system running productively during the years following its
initial installation.
a. support c. planning
b. design d. analysis
____ 62. The ____ technique was developed to provide some guidelines for deciding what the set of programs should
be, what each program should accomplish, and how the program should be organized into a hierarchy.
a. Extreme programming (XP) c. object-oriented
b. structured design d. structure chart
____ 63. A key concept in the ____ model approach is the focus on risk.
a. spiral c. risk
b. Extreme programming (XP) d. agile
____ 64. A(n) _____ approach to the SDLC is used when the exact requirements of a system or needs of users are not
well understood.
a. predictive c. incremental
b. persistent d. adaptive
____ 65. The _____ approach is an SDLC approach that assumes the various phases of a project can be completed
entirely sequentially.
a. waterfall c. prototype
b. artifact d. spiral model
____ 66. Visual modeling tools usually contain a database of information about the models and the project, which is
called a(n) ____.
a. knowledge base c. library
b. information base d. repository
____ 67. One popular visual modeling tool is ____.
a. Firefox c. Visio
b. PowerPoint d. Photoshop
415 quiz1 answers
Quiz1
Answer Section
TRUE/FALSE
1. ANS: T PTS: 1 REF: 5
2. ANS: T PTS: 1 REF: 6
3. ANS: T PTS: 1 REF: 13
4. ANS: F PTS: 1 REF: 11
5. ANS: T PTS: 1 REF: 11
6. ANS: F PTS: 1 REF: 4
7. ANS: T PTS: 1 REF: 4
8. ANS: T PTS: 1 REF: 4
9. ANS: T PTS: 1 REF: 6
10. ANS: F PTS: 1 REF: 40
11. ANS: T PTS: 1 REF: 40
12. ANS: T PTS: 1 REF: 48
13. ANS: F PTS: 1 REF: 45
14. ANS: T PTS: 1 REF: 45
15. ANS: F PTS: 1 REF: 48
16. ANS: T PTS: 1 REF: 51
17. ANS: T PTS: 1 REF: 46
18. ANS: T PTS: 1 REF: 46
19. ANS: T PTS: 1 REF: 45
20. ANS: F PTS: 1 REF: 39
21. ANS: F PTS: 1 REF: 39
22. ANS: T PTS: 1 REF: 43
23. ANS: T PTS: 1 REF: 49
24. ANS: T PTS: 1 REF: 51
25. ANS: F PTS: 1 REF: 54
26. ANS: T PTS: 1 REF: 56
27. ANS: F PTS: 1 REF: 60
28. ANS: T PTS: 1 REF: 50
MULTIPLE CHOICE
29. ANS: C PTS: 1 REF: 4
30. ANS: A PTS: 1 REF: 4
31. ANS: B PTS: 1 REF: 4
32. ANS: D PTS: 1 REF: 7
33. ANS: B PTS: 1 REF: 8
34. ANS: D PTS: 1 REF: 15
35. ANS: A PTS: 1 REF: 16
36. ANS: B PTS: 1 REF: 17
37. ANS: C PTS: 1 REF: 17
38. ANS: C PTS: 1 REF: 25
39. ANS: A PTS: 1 REF: 12
40. ANS: C PTS: 1 REF: 5
41. ANS: B PTS: 1 REF: 5
42. ANS: B PTS: 1 REF: 10
43. ANS: D PTS: 1 REF: 13
44. ANS: C PTS: 1 REF: 40
45. ANS: D PTS: 1 REF: 40
46. ANS: B PTS: 1 REF: 46
47. ANS: B PTS: 1 REF: 47
48. ANS: D PTS: 1 REF: 48
49. ANS: D PTS: 1 REF: 46|47
50. ANS: A PTS: 1 REF: 45
51. ANS: A PTS: 1 REF: 38
52. ANS: B PTS: 1 REF: 47
53. ANS: B PTS: 1 REF: 43
54. ANS: A PTS: 1 REF: 44
55. ANS: C PTS: 1 REF: 51
56. ANS: B PTS: 1 REF: 53
57. ANS: D PTS: 1 REF: 54
58. ANS: B PTS: 1 REF: 56
59. ANS: D PTS: 1 REF: 59
60. ANS: B PTS: 1 REF: 47
61. ANS: A PTS: 1 REF: 48
62. ANS: B PTS: 1 REF: 55
63. ANS: A PTS: 1 REF: 42
64. ANS: D PTS: 1 REF: 39
65. ANS: A PTS: 1 REF: 41
66. ANS: D PTS: 1 REF: 64
67. ANS: C PTS: 1 REF: 65
Part – B Short Answers (23 points)
1. List the eight steps taken in the analyst's general approach to problem solving. (8)
1. Research and understand the problem
2. Verify that the benefits of solving the problem outweigh the costs
3. Define the requirements for solving the problem
4. Develop a set of possible solutions (alternatives)
5. Decide which solution is best and make a recommendation
6. Define the details of the chosen solution
7. Implement the solution
8. Monitor to make sure that you obtain the desired results
2. What are the required skills of the systems analyst? (3)
Systems analysts need a great variety of special skills. They need to understand how to build information
systems (technical skills) and must understand the business they are working for (business skills). They also
need to understand people and the way they work (people skills).
3. List the seven major activities that must be done during the design phase. (7)
1. Design and integrate the network
2. Design the application architecture
3. Design the user interfaces
4. Design the system interfaces
5. Design and integrate the database
6. Prototype for design details
7. Design and integrate the system controls
4. The project planning phase consists of five activities that are required to get the project organized.
What are these activities? (5)
Define the problem
Produce the project schedule
Confirm project feasibility
Staff the project
Launch the project
415 quiz1 answers
415 quiz1 answers

More Related Content

DOCX
Pharmacy management system
PPTX
Project proposal of school managment software
PDF
Hostel Management System Proposal Report.pdf
PPTX
Hospital management system dfd
PPTX
PPTX
Project Proposal of an Employee Management System
DOC
Online job portal java project report
PPTX
Sales and inventory management
Pharmacy management system
Project proposal of school managment software
Hostel Management System Proposal Report.pdf
Hospital management system dfd
Project Proposal of an Employee Management System
Online job portal java project report
Sales and inventory management

What's hot (20)

PPT
Course registration system
PDF
Hospital E-Token Management(outdoor)
PDF
Employee Recruitment System srs
DOCX
Data flow diagram
DOCX
Online school mangment system
PDF
Final Exam Questions Fall03
PPTX
Deployment Diagram Example Templates
PPTX
Software Maintenance
DOCX
Leave Management System Documentation
DOCX
Leave Management System: Software Requirements Specification Document(SRS)
PPTX
SQL Injection attack
PPT
Software maintenance
PPTX
Use case of hospital managment system
DOCX
Project report vehicle management system
PDF
Payroll Management System SRS
PPTX
Project Report On Online Crime Management Application
PDF
Synopsis on inventory_management_system
DOC
Bug Tracking Java Project
PDF
Online Examination System Project report
Course registration system
Hospital E-Token Management(outdoor)
Employee Recruitment System srs
Data flow diagram
Online school mangment system
Final Exam Questions Fall03
Deployment Diagram Example Templates
Software Maintenance
Leave Management System Documentation
Leave Management System: Software Requirements Specification Document(SRS)
SQL Injection attack
Software maintenance
Use case of hospital managment system
Project report vehicle management system
Payroll Management System SRS
Project Report On Online Crime Management Application
Synopsis on inventory_management_system
Bug Tracking Java Project
Online Examination System Project report
Ad

Similar to 415 quiz1 answers (20)

DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
DOCX
Bus 365 week 11 quiz
PDF
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
PDF
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
PDF
Download full ebook of l instant download pdf
PDF
Test Bank for Systems Analysis and Design, 8th Edition: Shelly
PDF
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
PDF
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
PDF
Test Bank for Systems Analysis and Design, 9th Edition: Shelly
PDF
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
DOCX
Sofware Engineering Important Past Paper 2019
PDF
Test Bank for Systems Analysis and Design, 9th Edition: Shelly
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Bus 365 week 11 quiz
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
Download full ebook of l instant download pdf
Test Bank for Systems Analysis and Design, 8th Edition: Shelly
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
Test Bank for Systems Analysis and Design, 9th Edition: Shelly
Solution Manual for Systems Analysis and Design 8th Edition by Kendall
Sofware Engineering Important Past Paper 2019
Test Bank for Systems Analysis and Design, 9th Edition: Shelly
Ad

More from IIUM (20)

PDF
How to use_000webhost
PDF
Chapter 2
PDF
Chapter 1
PDF
Kreydle internship-multimedia
PDF
03phpbldgblock
PDF
Chap2 practice key
PDF
Group p1
PDF
Tutorial import n auto pilot blogspot friendly seo
PDF
Visual sceneperception encycloperception-sage-oliva2009
PDF
03 the htm_lforms
PDF
Exercise on algo analysis answer
PDF
Redo midterm
PDF
Heaps
PDF
Report format
PDF
Edpuzzle guidelines
PDF
Final Exam Paper
PDF
Final Exam Paper
PDF
Group assignment 1 s21516
PDF
Avl tree-rotations
PDF
Week12 graph
How to use_000webhost
Chapter 2
Chapter 1
Kreydle internship-multimedia
03phpbldgblock
Chap2 practice key
Group p1
Tutorial import n auto pilot blogspot friendly seo
Visual sceneperception encycloperception-sage-oliva2009
03 the htm_lforms
Exercise on algo analysis answer
Redo midterm
Heaps
Report format
Edpuzzle guidelines
Final Exam Paper
Final Exam Paper
Group assignment 1 s21516
Avl tree-rotations
Week12 graph

Recently uploaded (20)

PPTX
Wheat allergies and Disease in gastroenterology
PDF
The_EHRA_Book_of_Interventional Electrophysiology.pdf
PPTX
09. Diabetes in Pregnancy/ gestational.pptx
PDF
SEMEN PREPARATION TECHNIGUES FOR INTRAUTERINE INSEMINATION.pdf
PDF
The Digestive System Science Educational Presentation in Dark Orange, Blue, a...
PPTX
CARDIOVASCULAR AND RENAL DRUGS.pptx for health study
PDF
Copy of OB - Exam #2 Study Guide. pdf
PDF
MNEMONICS MNEMONICS MNEMONICS MNEMONICS s
PDF
Lecture on Anesthesia for ENT surgery 2025pptx.pdf
PPT
Infections Member of Royal College of Physicians.ppt
PPTX
Vaccines and immunization including cold chain , Open vial policy.pptx
PPTX
IMAGING EQUIPMENiiiiìiiiiiTpptxeiuueueur
PPTX
Reading between the Rings: Imaging in Brain Infections
PPTX
Neonate anatomy and physiology presentation
PDF
Calcified coronary lesions management tips and tricks
PDF
Lecture 8- Cornea and Sclera .pdf 5tg year
PDF
OSCE Series Set 1 ( Questions & Answers ).pdf
PPTX
preoerative assessment in anesthesia and critical care medicine
PDF
04 dr. Rahajeng - dr.rahajeng-KOGI XIX 2025-ed1.pdf
PPTX
Acute Coronary Syndrome for Cardiology Conference
Wheat allergies and Disease in gastroenterology
The_EHRA_Book_of_Interventional Electrophysiology.pdf
09. Diabetes in Pregnancy/ gestational.pptx
SEMEN PREPARATION TECHNIGUES FOR INTRAUTERINE INSEMINATION.pdf
The Digestive System Science Educational Presentation in Dark Orange, Blue, a...
CARDIOVASCULAR AND RENAL DRUGS.pptx for health study
Copy of OB - Exam #2 Study Guide. pdf
MNEMONICS MNEMONICS MNEMONICS MNEMONICS s
Lecture on Anesthesia for ENT surgery 2025pptx.pdf
Infections Member of Royal College of Physicians.ppt
Vaccines and immunization including cold chain , Open vial policy.pptx
IMAGING EQUIPMENiiiiìiiiiiTpptxeiuueueur
Reading between the Rings: Imaging in Brain Infections
Neonate anatomy and physiology presentation
Calcified coronary lesions management tips and tricks
Lecture 8- Cornea and Sclera .pdf 5tg year
OSCE Series Set 1 ( Questions & Answers ).pdf
preoerative assessment in anesthesia and critical care medicine
04 dr. Rahajeng - dr.rahajeng-KOGI XIX 2025-ed1.pdf
Acute Coronary Syndrome for Cardiology Conference

415 quiz1 answers

  • 1. INFO 415 Quiz1 – Systems Analysis Name:______________________________ Student ID:______________________________ Answer All Questions: True/False Indicate whether the statement is true or false. ____ 1. Systems analysis and design focuses on understanding the business problem and outlining the approach to solve it. ____ 2. When choosing between possible solutions to a business problem, the best solution is the one with the fewest risks and the most benefits. ____ 3. A systems analyst needs to understand people and the way they work. ____ 4. A systems analyst needs to be an expert in all types of technology. ____ 5. Analysts must upgrade their knowledge and skills continually. ____ 6. Technology alone increases productivity and profits. ____ 7. Systems analysis means understanding and specifying in detail what the information system should accomplish. ____ 8. The systems analyst's work is described as problem solving for an organization. ____ 9. A system is a collection of interrelated components that function together to achieve some outcome. ____ 10. The first four major phases of the predictive systems development life cycle (SDLC) are the planning phase, the analysis phase, the design phase, and the prototyping phase. ____ 11. The primary objective of analysis activities is to understand the business needs and processing requirements of the new system. ____ 12. The support phase includes maintaining and enhancing the system. ____ 13. The first activity in the project planning phase is to develop the project schedule. ____ 14. Feasibility analysis investigates economic, organizational, technical, resource, and schedule feasibility. ____ 15. The support phase is the shortest and least expensive phase of the system development life cycle (SDLC). ____ 16. A tool is a software support that helps create models or other components required in the project. ____ 17. During the design phase, analysts begin to define a computer-system solution. ____ 18. Implementation is the actual construction, testing, and installation of a functioning information system. ____ 19. The most important activity of project planning is to define precisely the business problem and the scope of the required solution. ____ 20. A predictive SDLC has a high technical risk. ____ 21. A project cannot have both predictive and adaptive elements. ____ 22. The spiral model is generally considered to be the first adaptive approach to system development. ____ 23. A methodology contains guidelines to follow for completing every activity in the systems development life cycle. ____ 24. A project management software application is an example of a tool.
  • 2. ____ 25. Structured programming and top-down programming are identical concepts. ____ 26. The data flow diagram is used with the structured analysis system development technique. ____ 27. The class diagram is used with the Information Engineering system development approach. ____ 28. A model is a representation of an important aspect of the real world. Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 29. The process of understanding and specifying in detail what the information system should accomplish is called systems ____. a. design c. analysis b. specification d. administration ____ 30. Systems ____ means specifying in detail how the many components of the information system should be physically implemented. a. design c. analysis b. specification d. administration ____ 31. The most important role of a systems analyst in business is ____. a. technical understanding of information systems b. problem solving c. knowing what data needs to be stored and used d. special programming skills ____ 32. ____ refers to the division of a system into processes or subsystems. a. System design c. Programming b. Data management d. Functional decomposition ____ 33. An automation boundary is best described as the separation between the ____. a. system and its environment b. automated part of a system and the manual part of a system c. manual part of a system and its environment d. automated part of a system and its environment ____ 34. Changes in software development, technology, and business practices have created many new career opportunities for analysts, including ____. a. Sales and support of ERP software c. Web development b. Auditing, compliance, and security d. All of the above ____ 35. A technique that seeks to alter the nature of the work done in a business function, with the objective of radically improving performance, is called ____. a. business process reengineering c. information systems strategic planning b. strategic planning d. enterprise resource planning (ERP) ____ 36. A description of the integrated information systems needed by the organization to carry out its business functions is called ____. a. business process re-engineering c. technology architecture plan b. application architecture plan d. enterprise resource planning (ERP) ____ 37. A description of the hardware, software, and communications networks required to implement planned information systems is called ____. a. information systems strategic planning c. technology architecture plan b. applications architecture planning d. enterprise resource planning (ERP) ____ 38. Rocky Mountain Outfitters would like to further distribute business applications across multiple locations and computer systems, reserving the data center for Web server, database, and telecommunications functions. This is an example of ____. a. applications architecture planning c. technology architecture planning b. enterprise resource planning (ERP) d. strategic planning ____ 39. Which of the following is an example of a technique used to complete specific system development activities? a. project planning b. integrated development environment (IDE) c. application service provider (ASP) d. supply chain management (SCM) ____ 40. Which of the following is the analyst’s approach to problem solving?
  • 3. a. Verify that the benefits of solving the problem outweigh the costs, then research and understand the problem. b. Develop a set of possible solutions, then verify that the benefits of solving the problem outweigh the costs. c. Verify that the benefits of solving the problem outweigh the costs, then define the requirements for solving the problem. d. Implement the solution, then define the details of the chosen solution. ____ 41. The last step of the analyst's approach to problem solving is ____. a. Decide which solution is best, and make a recommendation b. Monitor to make sure that you obtain the desired results c. Verify that the benefits of solving the problem outweigh the costs d. Implement the solution ____ 42. A knowledge management system ____. a. indexes all the knowledge contained within an organization b. supports the storage of and access to documents within an organization c. is another term for a library system d. requires a very large amount of online storage space ____ 43. Skills in a nontechnical area such as interviewing and team management are called ____. a. inherent skills c. hard skills b. technical skills d. soft skills ____ 44. An example of a project phase in a predictive project is ____. a. gathering information about the user's needs b. performing a project cost/benefit analysis c. planning the project d. drawing the system interface ____ 45. The primary objective of the analysis phase is to ____. a. analyze the capabilities and structure of the previous system b. prioritize the alternatives for a new system c. determine the basic structure and approach for the new system d. understand and document the users' needs and requirements ____ 46. The problem domain is the part of systems development that refers to the ____. a. problems associated with the computing environment b. area of the user's business for which a system is being developed c. problems of the organization of the company d. area of the industry that results in more intense competition ____ 47. That portion of the new information system that satisfies the user's business needs in the problem domain is referred to as the ____. a. system procedure c. network b. application d. user interface ____ 48. The ____ phase begins only after the new system has been installed and put into production, and it lasts throughout the productive life of the system. a. analysis c. implementation b. design d. support ____ 49. Users are typically more involved in the project during which two phases? a. Analysis and design c. Design and implementation b. Planning and analysis d. Analysis and implementation ____ 50. The first official activity of the project team as it initiates the project planning phase is to ____. a. define the business problem c. develop a cost/benefit analysis b. staff the project team d. write a project proposal ____ 51. The term “____” describes a planned undertaking that produces a new information system. a. systems development project c. systems development life cycle (SDLC) b. phase d. design phase ____ 52. Most new information systems must communicate with other, existing systems, so the design of the method and details of these communication links must be precisely defined. These are called ____. a. models c. help desks b. system interfaces d. design interfaces ____ 53. The term “____” means that work activities are done once, then again, and yet again. a. eXtreme programming (XP) c. agile modeling
  • 4. b. iteration d. Unified Process (UP) ____ 54. The term ____ refers to an approach that completes parts of a system in one or more iterations and puts them into operation for users. a. incremental development c. Unified Process (UP) b. information engineering (IE) d. structured design ____ 55. A(n) ____ in system development is a collection of guidelines that help an analyst complete a system development activity or task. a. iteration c. technique b. model d. tool ____ 56. A(n) ____ program is one that has one beginning and one ending. a. iterative c. incremental b. structured d. object-oriented ____ 57. ____ programming divides more complex programs into a hierarchy of program modules. a. Incremental c. Object-oriented b. Iterative d. Top-down ____ 58. The key graphical model of the systems requirements used with structured analysis is the ____. a. flowchart b. data flow diagram (DFD) c. class diagram d. project evaluation and review technique (PERT) chart ____ 59. A(n) ____ is a thing in the computer system that is capable of responding to messages. a. entity-relationship diagram (ERD) c. tool b. model d. object ____ 60. The ____ is a critical component of any new system. a. project management application c. reverse engineering tool b. user interface d. code generator tool ____ 61. The objective of the ____ phase is to keep the system running productively during the years following its initial installation. a. support c. planning b. design d. analysis ____ 62. The ____ technique was developed to provide some guidelines for deciding what the set of programs should be, what each program should accomplish, and how the program should be organized into a hierarchy. a. Extreme programming (XP) c. object-oriented b. structured design d. structure chart ____ 63. A key concept in the ____ model approach is the focus on risk. a. spiral c. risk b. Extreme programming (XP) d. agile ____ 64. A(n) _____ approach to the SDLC is used when the exact requirements of a system or needs of users are not well understood. a. predictive c. incremental b. persistent d. adaptive ____ 65. The _____ approach is an SDLC approach that assumes the various phases of a project can be completed entirely sequentially. a. waterfall c. prototype b. artifact d. spiral model ____ 66. Visual modeling tools usually contain a database of information about the models and the project, which is called a(n) ____. a. knowledge base c. library b. information base d. repository ____ 67. One popular visual modeling tool is ____. a. Firefox c. Visio b. PowerPoint d. Photoshop
  • 6. Quiz1 Answer Section TRUE/FALSE 1. ANS: T PTS: 1 REF: 5 2. ANS: T PTS: 1 REF: 6 3. ANS: T PTS: 1 REF: 13 4. ANS: F PTS: 1 REF: 11 5. ANS: T PTS: 1 REF: 11 6. ANS: F PTS: 1 REF: 4 7. ANS: T PTS: 1 REF: 4 8. ANS: T PTS: 1 REF: 4 9. ANS: T PTS: 1 REF: 6 10. ANS: F PTS: 1 REF: 40 11. ANS: T PTS: 1 REF: 40 12. ANS: T PTS: 1 REF: 48 13. ANS: F PTS: 1 REF: 45 14. ANS: T PTS: 1 REF: 45 15. ANS: F PTS: 1 REF: 48 16. ANS: T PTS: 1 REF: 51 17. ANS: T PTS: 1 REF: 46 18. ANS: T PTS: 1 REF: 46 19. ANS: T PTS: 1 REF: 45 20. ANS: F PTS: 1 REF: 39 21. ANS: F PTS: 1 REF: 39 22. ANS: T PTS: 1 REF: 43 23. ANS: T PTS: 1 REF: 49 24. ANS: T PTS: 1 REF: 51 25. ANS: F PTS: 1 REF: 54 26. ANS: T PTS: 1 REF: 56 27. ANS: F PTS: 1 REF: 60 28. ANS: T PTS: 1 REF: 50 MULTIPLE CHOICE 29. ANS: C PTS: 1 REF: 4 30. ANS: A PTS: 1 REF: 4 31. ANS: B PTS: 1 REF: 4 32. ANS: D PTS: 1 REF: 7 33. ANS: B PTS: 1 REF: 8 34. ANS: D PTS: 1 REF: 15 35. ANS: A PTS: 1 REF: 16 36. ANS: B PTS: 1 REF: 17 37. ANS: C PTS: 1 REF: 17 38. ANS: C PTS: 1 REF: 25 39. ANS: A PTS: 1 REF: 12 40. ANS: C PTS: 1 REF: 5 41. ANS: B PTS: 1 REF: 5 42. ANS: B PTS: 1 REF: 10 43. ANS: D PTS: 1 REF: 13 44. ANS: C PTS: 1 REF: 40 45. ANS: D PTS: 1 REF: 40 46. ANS: B PTS: 1 REF: 46 47. ANS: B PTS: 1 REF: 47 48. ANS: D PTS: 1 REF: 48 49. ANS: D PTS: 1 REF: 46|47 50. ANS: A PTS: 1 REF: 45 51. ANS: A PTS: 1 REF: 38 52. ANS: B PTS: 1 REF: 47 53. ANS: B PTS: 1 REF: 43
  • 7. 54. ANS: A PTS: 1 REF: 44 55. ANS: C PTS: 1 REF: 51 56. ANS: B PTS: 1 REF: 53 57. ANS: D PTS: 1 REF: 54 58. ANS: B PTS: 1 REF: 56 59. ANS: D PTS: 1 REF: 59 60. ANS: B PTS: 1 REF: 47 61. ANS: A PTS: 1 REF: 48 62. ANS: B PTS: 1 REF: 55 63. ANS: A PTS: 1 REF: 42 64. ANS: D PTS: 1 REF: 39 65. ANS: A PTS: 1 REF: 41 66. ANS: D PTS: 1 REF: 64 67. ANS: C PTS: 1 REF: 65
  • 8. Part – B Short Answers (23 points) 1. List the eight steps taken in the analyst's general approach to problem solving. (8) 1. Research and understand the problem 2. Verify that the benefits of solving the problem outweigh the costs 3. Define the requirements for solving the problem 4. Develop a set of possible solutions (alternatives) 5. Decide which solution is best and make a recommendation 6. Define the details of the chosen solution 7. Implement the solution 8. Monitor to make sure that you obtain the desired results 2. What are the required skills of the systems analyst? (3) Systems analysts need a great variety of special skills. They need to understand how to build information systems (technical skills) and must understand the business they are working for (business skills). They also need to understand people and the way they work (people skills). 3. List the seven major activities that must be done during the design phase. (7) 1. Design and integrate the network 2. Design the application architecture 3. Design the user interfaces 4. Design the system interfaces 5. Design and integrate the database 6. Prototype for design details 7. Design and integrate the system controls 4. The project planning phase consists of five activities that are required to get the project organized. What are these activities? (5) Define the problem Produce the project schedule Confirm project feasibility Staff the project Launch the project