7 ways to drive Digital Transformation

Editor's Notes

• #3: SPEAKER NOTES OpenText is one of the most successful software companies in the world. We’re a leader in Enterprise Information Management, helping companies manage information for improved productivity, competitiveness and customer experiences @Lynn, review this slide…
• #4: SPEAKER NOTES For over two decades, OpenText has been a core contributor to the most successful businesses in the world
• #5: The future is bright and we’re incredibly excited about the Documentum business and the great synergies we’ve already seen in solutions, services and the cloud. We live, breathe, and sleep ECM and are committed to enabling your digital transformation. We will continue to enhance the products you use today to meet your needs and the demands of the market. There’s never been a better time to invest in Documentum and OpenText. 
• #6: Only 10% of companies currently describe themselves as fully digital. – The Economist Intelligence Unit Digital Evolution Report, 20163. 47% of companies haven’t started to embark on digital transformation. – Are Businesses Really Digitally Transforming or Living in Digital Denial, Progress, 2016 
• #7: SPEAKER NOTES For over two decades, OpenText has been a core contributor to the most successful businesses in the world
• #11: When you think of OpenText, I would not blame you for thinking about us as an Enterprise Content Management Company. It has certainly our roots. And like Documentum, OpenText shares the opinion that ECM can be a critical technology in Digital Transformation - in particular its part in improving productivity in the Digital Workplace. However, working with customers, it is increasingly apparent that ECM is only one of the key technologies for digital transformation. Our investments have been made to further strengthen our capabilities around digital transformation. Specifically, we think that the starting point for digital transformation is customer centricity - and the virtuous cycle of engagement to insight that is needed to continuously improve the customer experience. With our Customer Experience Management (CEM) Suite, OpenText customers create brand loyalty by having consistent and targeted customer experiences. With Business Networks, the focus shifts to an organization’s business partners, but customer centricity is just as important. Business Networks facilitates efficient, secure, and compliant exchange of information like EDI. This is the basis for the expansion from ECM to Enterprise Information Management. When we add the capabilities of Business Process Management, Analytics and Discovery, we can create solutions that address a far greater set issues faced by our customers in their Digital Transformation. This is where the opportunity lies for OpenText customers. It lies in the ability to work with market leader to both extend the capabilities of ECM for Digital transformation, and to address a very broad range of business problems that cross more value chains, that require integration.
• #12: When you think of OpenText, I would not blame you for thinking about us as an Enterprise Content Management Company. It has certainly our roots. And like Documentum, OpenText shares the opinion that ECM can be a critical technology in Digital Transformation - in particular its part in improving productivity in the Digital Workplace. However, working with customers, it is increasingly apparent that ECM is only one of the key technologies for digital transformation. Our investments have been made to further strengthen our capabilities around digital transformation. Specifically, we think that the starting point for digital transformation is customer centricity - and the virtuous cycle of engagement to insight that is needed to continuously improve the customer experience. With our Customer Experience Management (CEM) Suite, OpenText customers create brand loyalty by having consistent and targeted customer experiences. With Business Networks, the focus shifts to an organization’s business partners, but customer centricity is just as important. Business Networks facilitates efficient, secure, and compliant exchange of information like EDI. This is the basis for the expansion from ECM to Enterprise Information Management. When we add the capabilities of Business Process Management, Analytics and Discovery, we can create solutions that address a far greater set issues faced by our customers in their Digital Transformation. This is where the opportunity lies for OpenText customers. It lies in the ability to work with market leader to both extend the capabilities of ECM for Digital transformation, and to address a very broad range of business problems that cross more value chains, that require integration.
• #13: When you think of OpenText, I would not blame you for thinking about us as an Enterprise Content Management Company. It has certainly our roots. And like Documentum, OpenText shares the opinion that ECM can be a critical technology in Digital Transformation - in particular its part in improving productivity in the Digital Workplace. However, working with customers, it is increasingly apparent that ECM is only one of the key technologies for digital transformation. Our investments have been made to further strengthen our capabilities around digital transformation. Specifically, we think that the starting point for digital transformation is customer centricity - and the virtuous cycle of engagement to insight that is needed to continuously improve the customer experience. With our Customer Experience Management (CEM) Suite, OpenText customers create brand loyalty by having consistent and targeted customer experiences. With Business Networks, the focus shifts to an organization’s business partners, but customer centricity is just as important. Business Networks facilitates efficient, secure, and compliant exchange of information like EDI. This is the basis for the expansion from ECM to Enterprise Information Management. When we add the capabilities of Business Process Management, Analytics and Discovery, we can create solutions that address a far greater set issues faced by our customers in their Digital Transformation. This is where the opportunity lies for OpenText customers. It lies in the ability to work with market leader to both extend the capabilities of ECM for Digital transformation, and to address a very broad range of business problems that cross more value chains, that require integration.
• #14: When you think of OpenText, I would not blame you for thinking about us as an Enterprise Content Management Company. It has certainly our roots. And like Documentum, OpenText shares the opinion that ECM can be a critical technology in Digital Transformation - in particular its part in improving productivity in the Digital Workplace. However, working with customers, it is increasingly apparent that ECM is only one of the key technologies for digital transformation. Our investments have been made to further strengthen our capabilities around digital transformation. Specifically, we think that the starting point for digital transformation is customer centricity - and the virtuous cycle of engagement to insight that is needed to continuously improve the customer experience. With our Customer Experience Management (CEM) Suite, OpenText customers create brand loyalty by having consistent and targeted customer experiences. With Business Networks, the focus shifts to an organization’s business partners, but customer centricity is just as important. Business Networks facilitates efficient, secure, and compliant exchange of information like EDI. This is the basis for the expansion from ECM to Enterprise Information Management. When we add the capabilities of Business Process Management, Analytics and Discovery, we can create solutions that address a far greater set issues faced by our customers in their Digital Transformation. This is where the opportunity lies for OpenText customers. It lies in the ability to work with market leader to both extend the capabilities of ECM for Digital transformation, and to address a very broad range of business problems that cross more value chains, that require integration.
• #15: When you think of OpenText, I would not blame you for thinking about us as an Enterprise Content Management Company. It has certainly our roots. And like Documentum, OpenText shares the opinion that ECM can be a critical technology in Digital Transformation - in particular its part in improving productivity in the Digital Workplace. However, working with customers, it is increasingly apparent that ECM is only one of the key technologies for digital transformation. Our investments have been made to further strengthen our capabilities around digital transformation. Specifically, we think that the starting point for digital transformation is customer centricity - and the virtuous cycle of engagement to insight that is needed to continuously improve the customer experience. With our Customer Experience Management (CEM) Suite, OpenText customers create brand loyalty by having consistent and targeted customer experiences. With Business Networks, the focus shifts to an organization’s business partners, but customer centricity is just as important. Business Networks facilitates efficient, secure, and compliant exchange of information like EDI. This is the basis for the expansion from ECM to Enterprise Information Management. When we add the capabilities of Business Process Management, Analytics and Discovery, we can create solutions that address a far greater set issues faced by our customers in their Digital Transformation. This is where the opportunity lies for OpenText customers. It lies in the ability to work with market leader to both extend the capabilities of ECM for Digital transformation, and to address a very broad range of business problems that cross more value chains, that require integration.
• #20: The airport is one of the fastest growing hubs in the world, and, as part of Abu Dhabi’s Economic Vision 2030, Abu Dhabi Airports is mandated to provide world-class services while meeting forecasted demand over the coming years for an expected 30 million passangers. Existing contract management solution not meeting corporate strategy for collaboration, workflow, record management, search, audit, and transparency • Limited efficiency interacting with external parties, relying on email, hard copies, and shared drives • Document loss and outdated document versions, lack of audit trail, and inability to scale with the needs of the organization • Creating a scalable infrastructure for growth, using latest solution capabilities Efficiency improvements realized, including self-service, secure access for external parties, averting delays due to time zones • Complete transparency with comprehensive audit trail and ability to identify where processes have stalled • Meets Capital Project Team needs and provides foundation for ongoing corporate use, e.g. in record management
• #21: iTAC Software AG (Internet Technologies and Consulting) provides Internet technologies for the manufacturing industry, with standard software and products for cross-company IT applications, as well as Manufacturing Execution Systems (MES) for the entire supply chain Need for unified, powerful analytics and reporting in the iTAC.MES.Suite® •  Huge amounts of data to organize and manage •  Need for user interactivity and custom analyses and dashboards with stringent security Secure access to Big Data and extensive analytics capabilities enhance KPI analysis, allows for more data-driven operations •  Customized reporting creates a clearer view of performance, enabling continuous improvement, increased transparency, better decision-making and sustainable advantage •  Support for Internet of Things (IoT) and Germany’s Industry 4.0 initiative contribute to smart factories
• #22: In the accounting and finance department, for example, the volume of invoices rose dramatically to 2.5 million in 2001, meaning at any one time there were up to 70,000 invoices in the system awaiting processing. This resulted in an increasing number of invoicing errors and delays in the processing of invoices. Fiat’s invoice tracking procedure was complex,exceptionally labor intensive, and could not keep up with the expansion of the business. Invoices flowed manually from office to office across Europe, then were checked and rechecked for accuracy at every single stage before payment could be authorized
• #23: SPEAKER NOTES For over two decades, OpenText has been a core contributor to the most successful businesses in the world
• #24: 200 million passengers and handling over 60 million tons of freight each year. In total, they operate over 550 stations and stops, using around 1,500 locomotives and numerous other pieces of rolling stock and infrastructure. Reduce costs,improve punctuality ofrail services, and raise safety standards— all requiring efficient document access and capture Meet European-wide complianc estandards on rolling stock maintenance record keeping— audit and traceability Improve document access and delivery to maintenance and operation staff— device independent Reduced total cost of ownership of organisation’s information assets—less paper production and lower storage costs • Simplified access to unstructured information for all staff from multiple user interfaces • Achieved compliance with European legislation on safety and maintenance record keeping—fully traceable 3 million euros per year saving
• #25: Founded in 1987, Coca-Cola Refrescos Bandeirantes is responsible for the exclusive production, distribution and sale of Coca-Cola products in Brazil. The company also resells brands such as Heineken and other beverages like teas, energy drinks, isotonic and chocolate milk.  Inefficient EDI processes with retailers •  Invalid data and orders received from retailers •  Lack of overall process and document visibility  More reliable, global B2B integration •  Business rules implemented to avoid bad data during order processing •  Full visibility of all files and documents •  Real time reporting
• #26:  L’oreal world leader in beauty with a global presence and 27 different brands for makeup, cosmetics, haricare and perfume. They have 77,000 staff in 130 courntires. Business / Partner Correspondance + DAM Dificulty editing labels on multiple existing systems Complex management of multilingual documents Objective to implement an integrated and robust solution with no operational impact Lack of international standards in more than 25 plants • Optimized document templates, reducing total from 93 templates to 43 • Maintenance costs and support time reduced by 20% year over year • Established a centralt ool for better control and timely access to all documents • Reducedt he overall number of forms by30%