Achieve IT Operations Success with a Unified Approach to Network Monitoring
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The document discusses the importance of a unified approach to network monitoring for IT operations success, highlighting the challenges posed by tool fragmentation and the need for advanced analytics. Key topics include digital transformation, business expectations, and the necessity for integrated network monitoring solutions that correlate diverse data sets. The document also emphasizes the critical role of network monitoring in supporting business initiatives and mitigating risks associated with fragmented operational practices.
Achieve IT Operations Success with a Unified Approach to Network Monitoring
- 1. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Achieve IT Operations Success with a Unified Approach to Network Monitoring Shamus McGillicuddy Research Director EMA Daniella Pontes Senior Product Marketing Manager InfluxData
- 2. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Watch the On-Demand Webinar Slide 2 • EMA Achieve IT Operations Success with a Unified Approach to Network Monitoring On-Demand webinar is available here: http://info.enterprisemanagement.com/unified-approach-to-network- monitoring-webinar-ws • Check out upcoming webinars from EMA here: http://www.enterprisemanagement.com/freeResearch
- 3. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING3 © 2019 Enterprise Management Associates, Inc. Featured Speakers Shamus McGillicuddy, Research Director, EMA Shamus has more than 12 years of experience in the IT industry as an industry analyst and journalist. At Enterprise Management Associates (EMA), he is the research director for the network management practice. Daniella Pontes, Senior Product Marketing Manager, InfluxData Daniella started her career in telecommunications, wireless technology, and global Internet service provisioning. Having worked in various market segments, from embedded smart antenna technology to Internet security and e-commerce doing product management, partnerships, marketing, and business development, she has a broad experience working cross-functionally and with customers and partners.
- 4. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING4 © 2019 Enterprise Management Associates, Inc. Logistics An archived version of the event recording will be available at www.enterprisemanagement.com • Log questions in the chat panel located on the lower left- hand corner of your screen • Questions will be addressed during the QandA session of the event QUESTIONS EVENT RECORDING A PDF of the speaker slides will be distributed to all attendees PDF SLIDES
- 5. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Achieve IT Operations Success with a Unified Approach to Network Monitoring Shamus McGillicuddy Research Director EMA
- 6. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Agenda Slide 6 © 2019 Enterprise Management Associates, Inc. • Networks are the Platform for Digital Transformation • Network Monitoring Tool Fragmentation: A Persistent Problem • The Path Toward Unified Network Monitoring
- 7. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTINGSlide 7 © 2019 Enterprise Management Associates, Inc. Networks are the Platform for Digital Transformation
- 8. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Digital Transformation and Business Growth Drive Network Strategy 15% 17% 18% 20% 20% 27% 34% 34% Geographic expansion Strategic partnerships Corporate restructuring Mergers and acquistions Business process outsourcing Cost reduction/optimization Business growth Digital business transformation Business initiatives that influence network decisions Slide 8 © 2019 Enterprise Management Associates, Inc.
- 9. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Technical Initiatives That Drive Network Operations Decisions 1. SDDCs 2. Server virtualization 3. IaaS Slide 9 © 2019 Enterprise Management Associates, Inc. Infrastructure abstraction East/west traffic explosion Automated, full-stack moves, adds & changes
- 10. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Top Business Expectations of NetOps 1. Security risk reduction 2. Service quality 3. Network visibility 4. End-user experience 5. Application performance 6. Cloud readiness 7. Cross-IT collaboration Slide 10 © 2019 Enterprise Management Associates, Inc.
- 11. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Top Challenges to NetOps Success 1. Shortage of skilled personnel 2. Lack of end-to-end network visibility 3. Poor network usage policy design/enforcement 4. Fragmented management tools Slide 11 © 2019 Enterprise Management Associates, Inc.
- 12. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Monitoring Tool Fragmentation: A Persistent Problem Slide 12 © 2019 Enterprise Management Associates, Inc.
- 13. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Monitoring Tools Remain Fragmented 23.4% 49.2% 27.4% Number of network monitoring and troubleshooting tools enterprises use 1 to 3 tools 4 to 10 tools 11 or more tools Slide 13 © 2019 Enterprise Management Associates, Inc.
- 14. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Bloated Toolsets Correlate with NetOps Ineffectiveness 70% 68% 55% 1 to 3 tools 4 to 10 tools 11 or more tools Rate of proactive network problem prevention 6.3 9.7 17.2 1 to 3 tools 4 to 10 tools 11 or more tools Number of annual network- related service problems or outages Slide 14 © 2019 Enterprise Management Associates, Inc.
- 15. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING NetOps Challenges Worsened with Tool Fragmentation • Poor enforcement of network usage policy • Failed infrastructure deployments • Poor cross-domain cooperation/decision-making • Lack of end-to-end network visibility Slide 15 © 2019 Enterprise Management Associates, Inc.
- 16. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Tech Initiatives That Especially Challenge Fragmented Toolsets 1. SDDC 2. Private cloud 3. Public IaaS 4. Ethernet upgrades 5. Migration from MPLS to internet-based WANs Slide 16 © 2019 Enterprise Management Associates, Inc.
- 17. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Other Fragmentation Problems • Devote more resources to “network operations optimization” • Struggle to establish best practices and processes for collaboration with IT security • Difficulty assembling key stakeholders during troubleshooting event Slide 17 © 2019 Enterprise Management Associates, Inc.
- 18. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Enterprises Need Unified Monitoring, not Just Unified Network Monitoring • IT organizations are adopting cross-domain operations • 31% do network monitoring within a cross- domain ITOps center • 29% have traditional NetOps, but integrate network monitoring with cross-domain operations consoles • 34% will integrate in the future • Unified monitoring: essential foundation of cross-domain operations • Networks • Systems • Storage • Applications Slide 18 © 2019 Enterprise Management Associates, Inc.
- 19. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING The Path Toward Unified Network Monitoring Slide 19 © 2019 Enterprise Management Associates, Inc.
- 20. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Key Aspects of a Unified Network Monitoring Platform Consumes & normalizes diverse datasets Scalable Integrated with other IT systems Advanced analytics/AIOps Slide 20 © 2019 Enterprise Management Associates, Inc.
- 21. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Monitoring Tools Consume Diverse Data • Data network managers are collecting or planning to collect 1. Synthetic traffic 2. Management system APIs 3. Packets 4. Device APIs 5. Network flows 6. Logs 7. CLI data/analysis 8. SNMP MIBs/traps Slide 21 © 2019 Enterprise Management Associates, Inc.
- 22. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Diverse Data Correlation Reveals Hidden Insights Correlation of different classes of network data provides insight into: • End-user experience • Application performance • Security events Slide 22 © 2019 Enterprise Management Associates, Inc.
- 23. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Scalability: Networks Rarely Shrink • Hundreds of network devices • Thousands of virtual network elements • Terabits of network data • On-demand cloud infrastructure • Users everywhere • Internet of Things proliferation Slide 23 © 2019 Enterprise Management Associates, Inc.
- 24. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Monitoring Scale Requirements Slide 24 © 2019 Enterprise Management Associates, Inc.
- 25. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Integration: Context for Cross-Team Operations • Top integration requirements for network monitoring tools • IT/cloud orchestration • Security monitoring • Advanced IT analytics • IT service management • Virtual systems management • Help desk • Application performance management Slide 25 © 2019 Enterprise Management Associates, Inc.
- 26. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Advanced Analytics and Network Monitoring • Enterprises are applying advanced analytics to network data • Popular heuristics 1. Process analytics 2. Real-time predictive analysis 3. Data mining 4. Machine learning 5. Predictive trending • Multiple consumption models • Embedded • Integrated • Cloud-based Slide 26 © 2019 Enterprise Management Associates, Inc.
- 27. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Popular Use Cases for Advanced Analytics • Benefits of AIOps applied to network management tools and data • Faster resolution of network trouble (69%) • Efficient consumption of network capacity (60%) • Predictive analysis – proactive problem prevention (56%) • Optimized capacity for service delivery (51%) • Enhanced correlation of network change and network health (51%) • Improved application performance and availability (50%) • Reduced manual thresholding and alert management (50%) Slide 27 © 2019 Enterprise Management Associates, Inc.
- 28. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Final Thoughts • The network must be a platform for innovation • Fragmented NetOps undermines this platform • Undermines digital initiatives • Network managers must unify network monitoring • Data diversity • Scale • Integration • Analytics Slide 28 © 2019 Enterprise Management Associates, Inc.
- 29. Real time visibility into availability, responsiveness and bandwidth utilization InfluxDB Network Monitoring
- 30. © 2019 InfluxData. All rights reserved.30 InfluxDB Network Monitoring Monitoring is about turning lots of raw metrics into meaningful indicators: Availability Responsivenes s Are resources reachable and available (up/down)? How well is it performing? Capacity How much is being used and can still accommodate? Utilization What/who is driving productive consumption? ❖How is your network doing? ❖Where is it at risk? ❖Is it effective and efficient?
- 31. © 2019 InfluxData. All rights reserved.31 © 2019 InfluxData. All rights reserved.31 Traffic Monitoring Responsiveness Monitoring Availability Monitoring Network Availability Monitoring Up / Down Check Are the endpoints/ networking devices and services reachable? Load Balancer Health Check DNS/ NAT/ Firewall Services Check TLS / SSL Cert Check
- 32. © 2019 InfluxData. All rights reserved.32 © 2019 InfluxData. All rights reserved.32 Traffic Monitoring Responsiveness Monitoring Availability Monitoring Network Responsiveness Monitoring Latency Packet Loss, Error Rate, Jitter Network Interface Load/ Delay Is the network functional and performant?
- 33. © 2019 InfluxData. All rights reserved.33 © 2019 InfluxData. All rights reserved.33 Traffic Monitoring Responsiveness Monitoring Availability Monitoring Network Traffic Monitoring Visibility per IP / Protocol / Port / Containers/ Process / Users Malicious & Malformed Traffic DoS Attacks Bandwidth consumption Who, when, and how much? ntop
- 34. © 2019 InfluxData. All rights reserved.34 © 2019 InfluxData. All rights reserved.34 Network Monitoring with InfluxData
- 35. © 2019 InfluxData. All rights reserved.35 © 2019 InfluxData. All rights reserved.35 NETWORK MONITORING DEMO
- 36. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Question and Answer: Log Questions in the Q&A panel © 2019 Enterprise Management Associates, Inc. Get started with InfluxDB Cloud at https://cloud2.influxdata.com/signup