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IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Advanced Network Analytics
EMA Research Highlights
Shamus McGillicuddy
Senior Analyst
Enterprise Management Associates
Watch the On-Demand Webinar
Slide 2 © 2018 Enterprise Management Associates, Inc.
• Advanced Network Analytics: Applying Machine Learning and
More to Network Engineering and Operations On-Demand
webinar is available here:
https://ema.wistia.com/medias/8ioq2x7k1n
• Check out upcoming webinars from EMA here:
http://www.enterprisemanagement.com/freeResearch
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Featured Speaker
Slide 3 © 2018 Enterprise Management Associates, Inc.
Shamus McGillicuddy
Senior Analyst, EMA
Shamus is the senior analyst for the network management
practice at Enterprise Management Associates (EMA). He has
more than 12 years of experience in the IT industry as an analyst
and journalist.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTINGSlide 4 © 2018 Enterprise Management Associates, Inc.
Logistics
An archived version of the event recording will be available at
www.enterprisemanagement.com
• Log questions in the chat panel located on the lower left-
hand corner of your screen
• Questions will be addressed during the QandA session of
the event
QUESTIONS
EVENT RECORDING
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Advanced Network Analytics
EMA Research Highlights
Shamus McGillicuddy
Senior Analyst
Enterprise Management Associates
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Sponsors
Slide 6 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Agenda
• Research Methodology and Demographics
• Why Network Analytics and Why Now?
• Network Analytics Solution Strategies
• Network Analytics Benefits and Challenges
• Conclusion/Q&A
Slide 7 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Research Methodology and
Demographics
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
New EMA Research: Advanced Network Analytics
EMA surveyed 200 North American IT pros
involved in a network analytics initiative
Slide 9 © 2018 Enterprise Management Associates, Inc.
Defining a network analytics initiative:
Use of analytics technologies and strategies to
extract new insight and value from data produced
by and collected from the network
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Demographic Highlights
• Job titles
• CIO/CTO (28%)
• IT managers/supervisors (14%)
• IT directors (12%)
• Architects (8%)
• Project/program managers (7%)
• IT groups
• IT executive suite (32%)
• IT project/program management (19%)
• IT
planning/design/engineering/architecture
(13%)
• NOC (8%)
• Enterprises of all sizes
• 28% small (250-999 employees)
• 42% midsized (1,000 to 4,999 employees)
• 30% large (5,000 or more)
• 19 vertical industries
• Software (15%)
• Manufacturing (12%)
• Finance/banking/insurance (10%)
• Application/cloud/managed service
providers (9%)
Slide 10 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Why Network Analytics and Why Now?
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Network Data: The Source of Truth for Digital Enterprises
• Everything crosses the wire
• Customer activity
• Transactions
• Security incidents
• Business trends
• The challenge: Extracting insight from network data
Slide 12 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Unlocking the Value of Network Data
• 2016: 49% of enterprises had a network
analytics initiative
• Today: Network analytics everywhere
• M&A activity
• R&D by monitoring vendors
• Embedded analytics in infrastructure
• Network analytics startups
Slide 13 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Drivers of Network Analytics Investment
IT automation is the #1
initiative driving
network analytics (34%)
Slide 14 © 2018 Enterprise Management Associates, Inc.
Secondary drivers
• Data center consolidation (26%)
• External cloud services (23%)
• Digital transformation (21%)
• Digital experience management (21%)
• Private cloud/SDDC (20%)
• Multicloud/hybrid cloud (18%)
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Network Analytics Solution Strategies
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Top Use Cases for Advanced Network Analytics
End user experience monitoring (69%)
Network operations optimization (65%)
Network security operations optimization (64%)
Predictive network analysis (53%)
Predictive security analysis (53%)
Business process monitoring (53%)
Slide 16 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTINGSlide 17 © 2018 Enterprise Management Associates, Inc.
58%
56%
55%
34%
16%
Embedded in network infrastructure
Embedded in network operations software
Network-specific analytics vendors
General analytics vendors
Stanadalone analytics stacks applied to network data stores
Valid Cases = 200, Total Mentions = 442
Analytics Technology Strategies:
Enterprises Typically Adopt Multiple Approaches
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Network Data Involved in Network Analytics Initiatives
Slide 18 © 2018 Enterprise Management Associates, Inc.
44%
40%
38%
38%
29%
28%
28%
28%
26%
26%
22%
18%
0%
Network flow records (NetFlow, sFlow, IPFIX, etc.)
Network performance metrics (link utilization, multi-pathing, etc.)
Network test data (ping, traceroute, synthetic transactions, etc.)
Quality of service (QoS) data
Proprietary deep packet inspection data generated by infrastructure (NBAR2, Medianet, AVC, etc.)
Interpreted packet flows (wire data or packet metadata)
Routing data (BGP data, etc.)
Configuration files
Device metrics (collected via SNMP, device APIs, etc.)
Topology data
Raw packets
Logs
Other
Valid Cases = 200, Total Mentions = 734
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Most Popular Analytics Heuristics
Applied to Network Data
PROCESS
ANALYTICS
(39%)
REAL-TIME
PREDICTIVE
(37%)
DATA
MINING
(36%)
PREDICTIVE
TRENDING
(28%)
Slide 19 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
98% of Network Analytics Initiatives
Involve Machine Learning
54% APPLY MACHINE
LEARNING TO
NETWORK DATA TODAY
HOW DO THEY PLAN TO
USE IT?
AUTOMATION OF LOW-
LEVEL, REPEATABLE
TASKS (44%)
AUTOMATION OF
COMPLEX, UNIQUE
TASKS (41%)
Slide 20 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Network Analytics Benefits
and Challenges
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
The Benefits of Network Analytics
Slide 22 © 2018 Enterprise Management Associates, Inc.
54% say network
analytics is
essential to their
organization
Top business benefits
• Faster MTTR of network problems (69%)
• Efficient network capacity utilization (60%)
• Proactive network problem prevention
(56%)
• Optimization of capacity for service
delivery (51%)
• Improved correlation between network
change and network health/performance
(51%)
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Breaking Out of the Network Silo
Network analytics supports
network team collaboration with:
• ITSM (76%)
• Application management (52%)
• Security operations (52%)
• DevOps/AppDev (50%)
• Product R&D (22%)
Slide 23 © 2018 Enterprise Management Associates, Inc.
Groups outside of IT consume
network analytics insights
• Technology R&D (44%)
• Corporate executive suite (34%)
• Customer service (24%)
• Manufacturing (22%)
• Product R&D (22%)
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Analytics Supports Network Automation
• 76% of analytics projects support/enable
network automation
• Tasks targeted for automation
• Network optimization (56%)
• Cost optimization (51%)
• Fault & Performance
diagnostics/troubleshooting (43%)
• Change management (42%)
Slide 24 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Top Challenges to Network Analytics: Risk and Risk
Slide 25 © 2018 Enterprise Management Associates, Inc.
32%
22%
21%
20%
20%
20%
19%
18%
6%
0%
Risk - objection from security and/or compliance team
Risk - data sovereignty conflict
Lack of budget
Lack of leadership - unsupportive management
Politics - conflict about who should own and share the data
Insufficient internal skills and knowledge
Cultural - resistance to sharing data and insight
Lack of vision - not knowing how to extract enough value from analytics
None - We have no organizational challenges
Other
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Top Data Collection Challenges
Securing network data (26%)
Managing data quality (22%)
Managing data storage capacity (20%)
Determining amount of data to collect (18%)
Slide 26 © 2018 Enterprise Management Associates, Inc.
1
2
3
4
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Conclusion/Q&A
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Conclusion
• Network analytics adoption is driven by IT automation, data center
consolidation and cloud
• Network analytics isn’t a just product you can buy
• Embedded in infrastructure and operations software, too
• Machine learning is going mainstream
• Network Analytics breaks down the networking silo, delivers value
to the business
• Risk aversion and budget constrains are leading organizational
challenges
Slide 28 © 2018 Enterprise Management Associates, Inc.
IT & DATA MANAGEMENT RESEARCH,
INDUSTRY ANALYSIS & CONSULTING
Log Your Questions in the Q&A Panel
Slide 29 © 2018 Enterprise Management Associates, Inc.
Get the report at:
www.enterprisemanagement.com
/research/

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Advanced Network Analytics: Applying Machine Learning and More to Network Engineering and Operations

  • 1. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Advanced Network Analytics EMA Research Highlights Shamus McGillicuddy Senior Analyst Enterprise Management Associates
  • 2. Watch the On-Demand Webinar Slide 2 © 2018 Enterprise Management Associates, Inc. • Advanced Network Analytics: Applying Machine Learning and More to Network Engineering and Operations On-Demand webinar is available here: https://ema.wistia.com/medias/8ioq2x7k1n • Check out upcoming webinars from EMA here: http://www.enterprisemanagement.com/freeResearch
  • 3. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Featured Speaker Slide 3 © 2018 Enterprise Management Associates, Inc. Shamus McGillicuddy Senior Analyst, EMA Shamus is the senior analyst for the network management practice at Enterprise Management Associates (EMA). He has more than 12 years of experience in the IT industry as an analyst and journalist.
  • 4. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTINGSlide 4 © 2018 Enterprise Management Associates, Inc. Logistics An archived version of the event recording will be available at www.enterprisemanagement.com • Log questions in the chat panel located on the lower left- hand corner of your screen • Questions will be addressed during the QandA session of the event QUESTIONS EVENT RECORDING
  • 5. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Advanced Network Analytics EMA Research Highlights Shamus McGillicuddy Senior Analyst Enterprise Management Associates
  • 6. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Sponsors Slide 6 © 2018 Enterprise Management Associates, Inc.
  • 7. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Agenda • Research Methodology and Demographics • Why Network Analytics and Why Now? • Network Analytics Solution Strategies • Network Analytics Benefits and Challenges • Conclusion/Q&A Slide 7 © 2018 Enterprise Management Associates, Inc.
  • 8. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Research Methodology and Demographics
  • 9. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING New EMA Research: Advanced Network Analytics EMA surveyed 200 North American IT pros involved in a network analytics initiative Slide 9 © 2018 Enterprise Management Associates, Inc. Defining a network analytics initiative: Use of analytics technologies and strategies to extract new insight and value from data produced by and collected from the network
  • 10. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Demographic Highlights • Job titles • CIO/CTO (28%) • IT managers/supervisors (14%) • IT directors (12%) • Architects (8%) • Project/program managers (7%) • IT groups • IT executive suite (32%) • IT project/program management (19%) • IT planning/design/engineering/architecture (13%) • NOC (8%) • Enterprises of all sizes • 28% small (250-999 employees) • 42% midsized (1,000 to 4,999 employees) • 30% large (5,000 or more) • 19 vertical industries • Software (15%) • Manufacturing (12%) • Finance/banking/insurance (10%) • Application/cloud/managed service providers (9%) Slide 10 © 2018 Enterprise Management Associates, Inc.
  • 11. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Why Network Analytics and Why Now?
  • 12. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Data: The Source of Truth for Digital Enterprises • Everything crosses the wire • Customer activity • Transactions • Security incidents • Business trends • The challenge: Extracting insight from network data Slide 12 © 2018 Enterprise Management Associates, Inc. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING
  • 13. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Unlocking the Value of Network Data • 2016: 49% of enterprises had a network analytics initiative • Today: Network analytics everywhere • M&A activity • R&D by monitoring vendors • Embedded analytics in infrastructure • Network analytics startups Slide 13 © 2018 Enterprise Management Associates, Inc.
  • 14. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Drivers of Network Analytics Investment IT automation is the #1 initiative driving network analytics (34%) Slide 14 © 2018 Enterprise Management Associates, Inc. Secondary drivers • Data center consolidation (26%) • External cloud services (23%) • Digital transformation (21%) • Digital experience management (21%) • Private cloud/SDDC (20%) • Multicloud/hybrid cloud (18%)
  • 15. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Analytics Solution Strategies
  • 16. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Top Use Cases for Advanced Network Analytics End user experience monitoring (69%) Network operations optimization (65%) Network security operations optimization (64%) Predictive network analysis (53%) Predictive security analysis (53%) Business process monitoring (53%) Slide 16 © 2018 Enterprise Management Associates, Inc.
  • 17. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTINGSlide 17 © 2018 Enterprise Management Associates, Inc. 58% 56% 55% 34% 16% Embedded in network infrastructure Embedded in network operations software Network-specific analytics vendors General analytics vendors Stanadalone analytics stacks applied to network data stores Valid Cases = 200, Total Mentions = 442 Analytics Technology Strategies: Enterprises Typically Adopt Multiple Approaches
  • 18. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Data Involved in Network Analytics Initiatives Slide 18 © 2018 Enterprise Management Associates, Inc. 44% 40% 38% 38% 29% 28% 28% 28% 26% 26% 22% 18% 0% Network flow records (NetFlow, sFlow, IPFIX, etc.) Network performance metrics (link utilization, multi-pathing, etc.) Network test data (ping, traceroute, synthetic transactions, etc.) Quality of service (QoS) data Proprietary deep packet inspection data generated by infrastructure (NBAR2, Medianet, AVC, etc.) Interpreted packet flows (wire data or packet metadata) Routing data (BGP data, etc.) Configuration files Device metrics (collected via SNMP, device APIs, etc.) Topology data Raw packets Logs Other Valid Cases = 200, Total Mentions = 734
  • 19. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Most Popular Analytics Heuristics Applied to Network Data PROCESS ANALYTICS (39%) REAL-TIME PREDICTIVE (37%) DATA MINING (36%) PREDICTIVE TRENDING (28%) Slide 19 © 2018 Enterprise Management Associates, Inc.
  • 20. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING 98% of Network Analytics Initiatives Involve Machine Learning 54% APPLY MACHINE LEARNING TO NETWORK DATA TODAY HOW DO THEY PLAN TO USE IT? AUTOMATION OF LOW- LEVEL, REPEATABLE TASKS (44%) AUTOMATION OF COMPLEX, UNIQUE TASKS (41%) Slide 20 © 2018 Enterprise Management Associates, Inc. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING
  • 21. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Network Analytics Benefits and Challenges
  • 22. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING The Benefits of Network Analytics Slide 22 © 2018 Enterprise Management Associates, Inc. 54% say network analytics is essential to their organization Top business benefits • Faster MTTR of network problems (69%) • Efficient network capacity utilization (60%) • Proactive network problem prevention (56%) • Optimization of capacity for service delivery (51%) • Improved correlation between network change and network health/performance (51%)
  • 23. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Breaking Out of the Network Silo Network analytics supports network team collaboration with: • ITSM (76%) • Application management (52%) • Security operations (52%) • DevOps/AppDev (50%) • Product R&D (22%) Slide 23 © 2018 Enterprise Management Associates, Inc. Groups outside of IT consume network analytics insights • Technology R&D (44%) • Corporate executive suite (34%) • Customer service (24%) • Manufacturing (22%) • Product R&D (22%)
  • 24. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Analytics Supports Network Automation • 76% of analytics projects support/enable network automation • Tasks targeted for automation • Network optimization (56%) • Cost optimization (51%) • Fault & Performance diagnostics/troubleshooting (43%) • Change management (42%) Slide 24 © 2018 Enterprise Management Associates, Inc. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING
  • 25. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Top Challenges to Network Analytics: Risk and Risk Slide 25 © 2018 Enterprise Management Associates, Inc. 32% 22% 21% 20% 20% 20% 19% 18% 6% 0% Risk - objection from security and/or compliance team Risk - data sovereignty conflict Lack of budget Lack of leadership - unsupportive management Politics - conflict about who should own and share the data Insufficient internal skills and knowledge Cultural - resistance to sharing data and insight Lack of vision - not knowing how to extract enough value from analytics None - We have no organizational challenges Other
  • 26. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Top Data Collection Challenges Securing network data (26%) Managing data quality (22%) Managing data storage capacity (20%) Determining amount of data to collect (18%) Slide 26 © 2018 Enterprise Management Associates, Inc. 1 2 3 4
  • 27. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Conclusion/Q&A
  • 28. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Conclusion • Network analytics adoption is driven by IT automation, data center consolidation and cloud • Network analytics isn’t a just product you can buy • Embedded in infrastructure and operations software, too • Machine learning is going mainstream • Network Analytics breaks down the networking silo, delivers value to the business • Risk aversion and budget constrains are leading organizational challenges Slide 28 © 2018 Enterprise Management Associates, Inc.
  • 29. IT & DATA MANAGEMENT RESEARCH, INDUSTRY ANALYSIS & CONSULTING Log Your Questions in the Q&A Panel Slide 29 © 2018 Enterprise Management Associates, Inc. Get the report at: www.enterprisemanagement.com /research/