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Online learning: Perceptions of
    useful and challenging
        characteristics
                Liyan Song
            (lsong@coe.uga.edu)
           Ernise S. Singleton
           esinglet@coe.uga.edu
               Janette R. Hill
            janette@coe.uga.edu
             Myung Hwa Koh
               mhkoh@uga.edu
               Frankie Jones
             Michael Barbour

      University of Georgia
Purpose of the Session

 To report a continued study on adult
 learners’ perceptions of useful and
 challenging characteristics.
   Review year 1 study
   Report year 2 results
   Compare year 2 results with year 1 results
   Discussion
Research Questions &
Research Methods
 Research Questions
  What components of online learning do
  students perceive as helpful?
  What components of online learning do
  students perceive as challenging?
 Research Design
  Questionnaire
  Interview
Results of Year 1 Study:
 Challenging Components

Challenging components     Overall     Overall       Experienced   Novice
                           satisfied   unsatisfied   learners      learners
Technical problems         60%         54%           49%           59%
Lack of community          43%         90%           59%           54%
Difficulty understanding   43%         63%           48%           40%
goals/objectives of the
course
Time management            28%         27%           25%           36%
Results of Year 1 Study:
Helpful Components

Helpful components          Overall     Overall       Experienced   Novice
                            satisfied   unsatisfied   learners      learners
Design of the course        82%         90%           86%           83%
Time management             81%         45%           81%           78%
Comfort with online         81%         63%           76%           77%
technologies
Motivation of the student   77%         72%           77%           75%
Results of Year 2 Study:
Challenging Components

  Challenging              Overall     Overall       Experienced   Novice
  components               satisfied   unsatisfied   learners      learners
  Technical problems       68%         36%           65%           46%
  Lack of a sense of       31%         82%           40%           42%
  community
  Difficulty               9%          55%           16%           17%
  understanding goals of
  course
  Time management          17%         9%            16%           17%
Results of Year 2 Study:
Helpful Components


Overall satisfied              Overall unsatisfied
1. Well-organized content      1. Well-organized content
2. Clea objectives
         r                     2. Clea objectives
                                        r
3. Motivation of the student   3. Comfort with technology
4. Comfort with technology     4. Time management
5. Time management             5. Motivation of the student
Discussion

 Similar results in year 1 and year 2 studies
   Course design and organization are most helpful.
   Students’ are concerned with course planning and
   implementation.
   Technical problems and sense of community are
   challenging.
 Future directions for online education
   Need for effective instructional design
   Be prepared for technical problems (because they are
   not likely to disappear)
   Roles of instructors and learners in building online
   learning community

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AECT 2004 - Online Learning: Perceptions of Useful and Challenging Characteristics

  • 1. Online learning: Perceptions of useful and challenging characteristics Liyan Song (lsong@coe.uga.edu) Ernise S. Singleton esinglet@coe.uga.edu Janette R. Hill janette@coe.uga.edu Myung Hwa Koh mhkoh@uga.edu Frankie Jones Michael Barbour University of Georgia
  • 2. Purpose of the Session To report a continued study on adult learners’ perceptions of useful and challenging characteristics. Review year 1 study Report year 2 results Compare year 2 results with year 1 results Discussion
  • 3. Research Questions & Research Methods Research Questions What components of online learning do students perceive as helpful? What components of online learning do students perceive as challenging? Research Design Questionnaire Interview
  • 4. Results of Year 1 Study: Challenging Components Challenging components Overall Overall Experienced Novice satisfied unsatisfied learners learners Technical problems 60% 54% 49% 59% Lack of community 43% 90% 59% 54% Difficulty understanding 43% 63% 48% 40% goals/objectives of the course Time management 28% 27% 25% 36%
  • 5. Results of Year 1 Study: Helpful Components Helpful components Overall Overall Experienced Novice satisfied unsatisfied learners learners Design of the course 82% 90% 86% 83% Time management 81% 45% 81% 78% Comfort with online 81% 63% 76% 77% technologies Motivation of the student 77% 72% 77% 75%
  • 6. Results of Year 2 Study: Challenging Components Challenging Overall Overall Experienced Novice components satisfied unsatisfied learners learners Technical problems 68% 36% 65% 46% Lack of a sense of 31% 82% 40% 42% community Difficulty 9% 55% 16% 17% understanding goals of course Time management 17% 9% 16% 17%
  • 7. Results of Year 2 Study: Helpful Components Overall satisfied Overall unsatisfied 1. Well-organized content 1. Well-organized content 2. Clea objectives r 2. Clea objectives r 3. Motivation of the student 3. Comfort with technology 4. Comfort with technology 4. Time management 5. Time management 5. Motivation of the student
  • 8. Discussion Similar results in year 1 and year 2 studies Course design and organization are most helpful. Students’ are concerned with course planning and implementation. Technical problems and sense of community are challenging. Future directions for online education Need for effective instructional design Be prepared for technical problems (because they are not likely to disappear) Roles of instructors and learners in building online learning community