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Agile & Lean UX
Boeing Agile Support Group, July 2013
Adrian Howard (@adrianh)
quietstars.com
Agile & Lean UX
Why?
Bad processes
1. Build something
2. (there is no step 2)
1. Build something
2. Apply lipstick to pig
1. Build something
2. Usability testing
0. Design/Research
1. Build something
0. Design/Research
1. Build something
2. Usability testing
Doesn't sound very agile
does it?
History lesson
1993
http://en.wikipedia.org/wiki/File:Donald_Norman_at_AWF05.jpg
“Don also described and solicited discussion
on, the "User Interface [sic] Architect's
office" (hereafter UEA).”
- Meeting notes made by Tom Erickson
“I invented the term because I thought
Human Interface and usability were too
narrow: I wanted to cover all aspects of the
person's experience with a system, including
industrial design, graphics, the interface, the
physical interaction, and the manual.”
- Don Norman
2000
http://en.wikipedia.org/wiki/File:Jesse-James-Garrett_Web2.0-
Kongress_2007.jpg
http://www.jjg.net/elements/pdf/elements.pdf
http://www.jjg.net/elements/pdf/elements.pdf
“The model outlined here does not account for
secondary considerations (such as those arising
during technical or content development) that
may influence decisions during user experience
development. Also, this model does not describe
a development process, nor does it define roles
within a user experience development team.
Rather, it seeks to define the key considerations
that go into the development of user experience
on the Web today.”
- Jesse James Garrett
http://www.jjg.net/elements/pdf/elements.pdf
How do we realign?
Six principles
1. Missionaries not Dictators
2. Beautiful all the way down
3. Design does not stop
4. Pretty pictures must die
5. Get out of the bunker
6. Steal other people's tools
What do we do?
http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html
Twelve emerging
best practices for
adding UX work to
Agile development
1. Drive: UX are part
of the customer
or product owner
team
2. Research, model,
and design up
front - but only
just enough
3. Chunk your
design work
4. Use parallel track
development to
work ahead, and
follow behind
5. Buy design time
with complex
engineering
stories
6. Cultivate a group
for continuous
user validation
7. Continuous user
research in a
separate track
from development
8. Leverage user
time for multiple
activities
9. Use RITE to
iterate UI before
development
10. Prototype in
low fidelity
11. Treat prototype as
specification
12. Become a design
facilitator
What next?
Lean Startup
Lean Startup
Lean UX
Books
• UX for Lean Startups by Laura Klein
• Agile User Experience Design by
Diana Brown
• Lean UX by Jeff Gothelf & Josh Seiden
• User-Centered Agile Methods by
Hugh Beyer
• Agile Experience Design by Lindsay
Ratcliffe and Marc McNeill
balancedteam.org
agile-usability-subscribe
@yahoogroups.com
Adrian Howard
adrianh@quietstars.com
twitter.com/adrianh
slideshare.net/adrianh
quietstars.com

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