Agile and UX
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The document discusses integrating UX design processes into Agile development. It describes the author's experience trying different approaches, including designing one or two sprints ahead of development which caused the design and development teams to fall out of sync. Another approach involved designing within the current sprint alongside developers. This led to higher collaboration and trust between teams. The author advocates for user-centered design activities and artifacts to be incorporated into Agile processes.
Agile and UX
- 1. Agile and UX UX Auckland Meetup Haunani Pao @haunanipao UX Meetup, November 2012 @haunanipao 1
- 2. I’m an Agile Noob • This is my journey in Agile • Practitioner of UX / Scrum for 2+ years • Process improvement • Concern - maintain quality of design • Work creatively yet pragmatically UX Meetup, November 2012 @haunanipao 2
- 3. UX 101 • Multi-discipline UCD methods • Highly collaborative and iterative • User is part of the design effort • Design to further requirements • Design thinking process (Discovery, Analysis, Ideation, Prototype, Evaluate) • Deliverables for coding (IA, Funcspec, Visual) UX Meetup, November 2012 @haunanipao 3
- 4. Agile 101 • It is an engineering method • Highly collaborative and iterative • Time boxed sprints • Requirements defined as you go • Code rests in a state of play (minimal product) • Encourages collaborations between roles • Scrum is the most UX friendly UX Meetup, November 2012 @haunanipao 4
- 5. My Situation (not ideal) UX Meetup, November 2012 @haunanipao 5
- 6. Finding Meaning • I had no one to go to for UX/Agile mentoring • I started doing research and talking with other UX/Agile friends • I’m a tweaker, I like to improve processes • Proposed different ways of doing things UX Meetup, November 2012 @haunanipao 6
- 7. First - UX setting the big picture • Much of our initial project was all backend processes that didn’t have any UI • Creating Services • Connecting to Services • UX - Big picture thinking • We still had to tell a story because showing the backend wasn’t sexy UX Meetup, November 2012 @haunanipao 7
- 8. UX Swimlanes UX Meetup, November 2012 @haunanipao 8 More info - http://www.lukew.com/ff/entry.asp?745 A bird’s eye view of the holistic UX
- 9. Second - Design before Dev • Design a sprint or two ahead of Dev • Each sprint we further iterated the UX (in theory) • Iteration vs Incremental • Lousy at estimating time for UX task • Always out of sync with Dev UX Meetup, November 2012 @haunanipao 9
- 10. Time Machine - Design before Dev UX Meetup, November 2012 @haunanipao 10 Sprint 4 • Scope – Sprint 5 • Design – Sprint 5 • Document – Sprint 5 • Dev – Sprint 4 • Demo – Sprint 3 Sprint 3 • Scope – Sprint 4 • Design – Sprint 4 • Document – Sprint 4 • Dev – Sprint 3 • Demo – Sprint 2 Sprint 5 • Scope – Sprint 6 • Design – Sprint 6 • Document – Sprint 6 • Dev – Sprint 5 • Demo – Sprint 4 Lessons Learned • Continually Out of Sync with parallel efforts • Not a lot of collaboration • Produced two Product Backlogs • Devalue design in favour of what is simpler to code • Cannot produce UX deliverables • Dealing with scope • The issue of design debt and development debt (refactoring)
- 11. Dealing with Design debt • Business – habituates to user work-arounds • UX – “it’s good enough” flawed but works • Just like Dev with the refactoring work • Design needs to do its own refactoring work • Get refactoring on the product backlog as a user story UX Meetup, November 2012 @haunanipao 11
- 12. Stop right there! UX Meetup, November 2012 @haunanipao 12 When it doesn’t work, negotiate
- 13. Third - Design in the Sprint • Design with the current sprint • Ideate and wireframe design to the User Stories • Everyone contributes and agrees on scope • Capture requirements via whiteboard, wireframes • High level of trust between design and dev UX Meetup, November 2012 @haunanipao 13 Sprint 4 • Scope – Sprint 4 • Design – Sprint 4 • Backlog grooming– Sprint 5 • Dev – Sprint 4 • Demo – Sprint 3 Sprint 3 • Scope – Sprint 3 • Design – Sprint 3 • Backlog grooming – Sprint 4 • Dev – Sprint 3 • Demo – Sprint 2 Sprint 5 • Scope – Sprint 5 • Design – Sprint 5 • Backlog grooming – Sprint 6 • Dev – Sprint 5 • Demo – Sprint 4
- 14. Design in the Sprint UX Meetup, November 2012 @haunanipao 14 Week1 Daily Standup Sprint Demo Sprint Planning Monday Tuesday Wednesday Thursday Friday Daily Standup UX Sketches One-Offs Daily Standup Finalize UX Dev Codes Daily Standup UX / Dev Detailed Design Daily Standup UX / Dev Detailed Design Week2 Daily Standup Backlog Grooming Dev Codes Monday Tuesday Wednesday Thursday Friday Daily Standup Dev Codes User Stories Daily Standup Finalize Check code in Daily Standup Dev Codes UX QA Daily Standup Dev codes UX QA
- 15. Contextual Inquiry Task Analysis User Centric Design Activities (agile) Affinity Diagramming Expert Review Usability Testing UX Meetup, November 2012 @haunanipao 15
- 16. User Centric Design Artefacts (agile) Process Flows Wireframes Personas – User Stories Design Specification Storyboards Usability ReportProject Plan UX Meetup, November 2012 @haunanipao 16
- 17. Going Forward • Communicate with SME’s, Client teams, Users • Conduct Usability Workshops • Solidify App – to communicate with users • Demo – to do mini-UT on users UX Meetup, November 2012 @haunanipao 17
- 18. So my lessons learned? • Get used to incompleteness • Sketching and Talking out details • Tweak and Negotiate process • Allow for alone time “UX Research” • Learn from the wisdom of others UX Meetup, November 2012 @haunanipao 18
- 19. Need more info? A local source The Trouble with Time Travel UX Meetup, November 2012 @haunanipao 19 http://prezi.com/zymr7j3uiqvw/the-trouble-with-time-travel/