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Agile Managers:
The Essence of Leadership
             Johanna Rothman
               New: Hiring Geeks That Fit
               @johannarothman
              www.jrothman.com
               jr@jrothman.com
                    781-641-4046
Do We Need Managers in Agile
      Organizations?




             2         © 2013 Johanna Rothman
What’s a Leader?
Organize yourselves into two’s and three’s
Together, in your team, take a minute to write down your
definition of a leader
Once you look like you’re done writing, I’ll ask you to
shout out your definitions




                            3                  © 2013 Johanna Rothman
What Kind of A Team?
Just now, in your two’s and three’s, what kind of team
were you?
What kind of management did you need?




                            4                  © 2013 Johanna Rothman
Some Definitions of Leader
Guide
Conductor
A person who has commanding authority or influence




                         5                © 2013 Johanna Rothman
Agile Managers Are Leaders
Set strategy
Manage the project portfolio
Remove organization obstacles
Build trusting relationships with people
Lead hiring decisions and process
Build the capacity of the organization
Enable communities of practice
                            6              © 2013 Johanna Rothman
Manage the Project Portfolio
Say No
Say When
Strategically important work
  What it is
  When to start it and stop it
Not making those decisions creates management debt
  As well as chaos
                           7               © 2013 Johanna Rothman
A Calendar View of a Project
         Portfolio




             8          © 2013 Johanna Rothman
A Kanban View of a Project Portfolio




                 9          © 2013 Johanna Rothman
Managing the Project Portfolio...
Allows for management iteration and management flow
Cycles allow you to assess strategy
Cycles help you see organizational obstacles
Frees the technical teams to finish work




                           10                  © 2013 Johanna Rothman
Leaders Remove Organizational
            Obstacles
Individual reviews are an organizational obstacle
I bet some of you don’t believe me, so let’s discuss what
you want from reviews




                            11                 © 2013 Johanna Rothman
Instead of Individual Reviews
Build a trusting relationship
Share the strategy
Share the profits
Provide cost of living raises
to the team
Give the team a team bonus
  The team decides
                                12   © 2013 Johanna Rothman
Trusting Relationships
What keeps people in a job?




                          13      © 2013 Johanna Rothman
What Does That Mean for
 Functional Managers?




           14       © 2013 Johanna Rothman
Managers Become Champions
No micromanaging!
Meet often enough, one-on-one to build a trusting
relationship
Allows manager to see the system




                          15                 © 2013 Johanna Rothman
Feedback and Meta-Feedback
Not evaluation or praise; feedback
When you use a peer-to-peer feedback approach:
  Create an opening
  Describe behavior or results
  State the impact
  Make a request


                           16              © 2013 Johanna Rothman
Coaching and Meta-Coaching
Not just teaching, offering options with support




                           17                 © 2013 Johanna Rothman
Career Development
Where can people go in their careers?
How do they know?
How can you help them?




                          18            © 2013 Johanna Rothman
Build Organizational Capacity
How many of you know your organizational velocity now?
Remove system obstacles
Recognize when a team’s velocity is stuck




                           19               © 2013 Johanna Rothman
Lead Hiring Effort
Recognize when you need more people
Initiate the hiring
  Job analysis
  Job description
  Manage the phone screens
  Manage the interviews and interactions with HR


                          20                © 2013 Johanna Rothman
Enable Communities of Practice
Consider the small world network approach to problem
solving
  Six degrees of separation
Communities of practice




                              21          © 2013 Johanna Rothman
Agile Management is Leadership
Managers serve the people in the organization
  Guiding
  Coaching
  Using their influence to ease the way for the work




                          22                    © 2013 Johanna Rothman
References and Reading
http://www.influentialagileleader.com/
Rothman, Johanna. Agile Managers: The Essence of Leadership,
Cutter IT Journal,Vol. 23, No. 3, March 2010.
Much more on jrothman.com
Stay in touch?
  Pragmatic Manager: www.jrothman.com/pragmaticmanager
  Please link with me on LinkedIn

                             23                  © 2013 Johanna Rothman

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Agile.managers.essence.leadership

  • 1. Agile Managers: The Essence of Leadership Johanna Rothman New: Hiring Geeks That Fit @johannarothman www.jrothman.com jr@jrothman.com 781-641-4046
  • 2. Do We Need Managers in Agile Organizations? 2 © 2013 Johanna Rothman
  • 3. What’s a Leader? Organize yourselves into two’s and three’s Together, in your team, take a minute to write down your definition of a leader Once you look like you’re done writing, I’ll ask you to shout out your definitions 3 © 2013 Johanna Rothman
  • 4. What Kind of A Team? Just now, in your two’s and three’s, what kind of team were you? What kind of management did you need? 4 © 2013 Johanna Rothman
  • 5. Some Definitions of Leader Guide Conductor A person who has commanding authority or influence 5 © 2013 Johanna Rothman
  • 6. Agile Managers Are Leaders Set strategy Manage the project portfolio Remove organization obstacles Build trusting relationships with people Lead hiring decisions and process Build the capacity of the organization Enable communities of practice 6 © 2013 Johanna Rothman
  • 7. Manage the Project Portfolio Say No Say When Strategically important work What it is When to start it and stop it Not making those decisions creates management debt As well as chaos 7 © 2013 Johanna Rothman
  • 8. A Calendar View of a Project Portfolio 8 © 2013 Johanna Rothman
  • 9. A Kanban View of a Project Portfolio 9 © 2013 Johanna Rothman
  • 10. Managing the Project Portfolio... Allows for management iteration and management flow Cycles allow you to assess strategy Cycles help you see organizational obstacles Frees the technical teams to finish work 10 © 2013 Johanna Rothman
  • 11. Leaders Remove Organizational Obstacles Individual reviews are an organizational obstacle I bet some of you don’t believe me, so let’s discuss what you want from reviews 11 © 2013 Johanna Rothman
  • 12. Instead of Individual Reviews Build a trusting relationship Share the strategy Share the profits Provide cost of living raises to the team Give the team a team bonus The team decides 12 © 2013 Johanna Rothman
  • 13. Trusting Relationships What keeps people in a job? 13 © 2013 Johanna Rothman
  • 14. What Does That Mean for Functional Managers? 14 © 2013 Johanna Rothman
  • 15. Managers Become Champions No micromanaging! Meet often enough, one-on-one to build a trusting relationship Allows manager to see the system 15 © 2013 Johanna Rothman
  • 16. Feedback and Meta-Feedback Not evaluation or praise; feedback When you use a peer-to-peer feedback approach: Create an opening Describe behavior or results State the impact Make a request 16 © 2013 Johanna Rothman
  • 17. Coaching and Meta-Coaching Not just teaching, offering options with support 17 © 2013 Johanna Rothman
  • 18. Career Development Where can people go in their careers? How do they know? How can you help them? 18 © 2013 Johanna Rothman
  • 19. Build Organizational Capacity How many of you know your organizational velocity now? Remove system obstacles Recognize when a team’s velocity is stuck 19 © 2013 Johanna Rothman
  • 20. Lead Hiring Effort Recognize when you need more people Initiate the hiring Job analysis Job description Manage the phone screens Manage the interviews and interactions with HR 20 © 2013 Johanna Rothman
  • 21. Enable Communities of Practice Consider the small world network approach to problem solving Six degrees of separation Communities of practice 21 © 2013 Johanna Rothman
  • 22. Agile Management is Leadership Managers serve the people in the organization Guiding Coaching Using their influence to ease the way for the work 22 © 2013 Johanna Rothman
  • 23. References and Reading http://www.influentialagileleader.com/ Rothman, Johanna. Agile Managers: The Essence of Leadership, Cutter IT Journal,Vol. 23, No. 3, March 2010. Much more on jrothman.com Stay in touch? Pragmatic Manager: www.jrothman.com/pragmaticmanager Please link with me on LinkedIn 23 © 2013 Johanna Rothman