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Agile Management:
Managing for Collaboration

                                                 Johanna Rothman
New: Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects
                                                     @johannarothman
                                                    www.jrothman.com
                                                     jr@jrothman.com
                                                          781-641-4046
Organizations Are Systems




            2          © 2011 Johanna Rothman
Collaboration
“to work jointly with others or together especially in an
intellectual endeavor”
In agile organizations, managers
  Guide
  Conduct
So that the project teams, program teams, management
teams can work together
                            3                 © 2011 Johanna Rothman
Why “Managing?”
Agile project and program managers create and manage
their local project and program environments for success
in the context of organization
Managers manage the entire system for success




                            4               © 2011 Johanna Rothman
What Do Agile Managers Do?
Set strategy
  Manage the project portfolio
Remove organization obstacles
Build trusting relationships with people
Lead hiring decisions and process
Build the capacity of the organization


                            5              © 2011 Johanna Rothman
Strategically Important Work
What it is
When to start it and stop it: project portfolio


Not making those decisions creates management debt
  As well as chaos




                            6                 © 2011 Johanna Rothman
When Managers Collaborate
They maximize value for the organization
  Problem solve for the organization, not for the project
  or the program
  Optimize at the highest level, not the lowest level




                            7                 © 2011 Johanna Rothman
Management Iterations
Cycles allow you to (re-)assess strategy
Cycles help you see organizational obstacles
Frees the technical teams to do work




                            8                  © 2011 Johanna Rothman
Leaders Remove Organizational
            Obstacles
Individual reviews are an organizational obstacle
Instead of individual reviews:
  Build a trusting relationship with each person
  Share the strategy
  Share the profits
  Provide cost of living raises to the team
  Give the team a team bonus
     The team can decide who gets what
                                 9                  © 2011 Johanna Rothman
Build Trust
Deliver what you promise to deliver
Be consistent in your actions and reactions
Make integrity a cornerstone of your work
Be willing to discuss, influence, and negotiate. Don’t get stuck
on your position
Trust in yourself and your colleagues
-- Solomon, Building Trust in Business, Politics, Relationships, and Life

                                  10                    © 2011 Johanna Rothman
You See Group Collaboration
                When ...
They have a common goal.
They listen closely.
They concentrate on just the issue at hand.
They are in control of their work.
They are willing to blend their work.
Everyone participates.
They are familiar with each other and the problem at hand.
They practice their communication often.
They move the conversation forward.
They learn from failure and move on.
-- Sawyer, Group Genius:The Creative Power of Collaboration

                                           11                 © 2011 Johanna Rothman
What Keeps People in a Job?




             12        © 2011 Johanna Rothman
Managers Become Champions for
           Teams
No micromanaging!
Meet often enough, one-on-one, to build a trusting
relationship
Allows manager to see the system




                           13               © 2011 Johanna Rothman
Managers Help Provide Feedback
     and Meta Feedback
Not evaluation or praise; feedback
When you use a peer-to-peer feedback approach:
  Create an opening
  Describe behavior or results
  State the impact
  Make a request


                           14             © 2011 Johanna Rothman
Build Organizational Capacity
How many of you know your organizational velocity now?
Remove system obstacles
Recognize when a team is stuck




                          15              © 2011 Johanna Rothman
Agile Mindset vs. Fixed Mindset




               16         © 2011 Johanna Rothman
Encourage Team-Based Challenge,
        Not Perfection
Encourage risk-taking with frequent feedback
  Help the team know where its boundaries are
  The team will help the members collaborate
  The members will make the micro-commitments to
  each other




                          17                   © 2011 Johanna Rothman
Lead the Hiring Effort
Recognize when you need more people
Initiate the hiring
  Job analysis
  Job description
  Manage the phone screens
  Manage the interviews and interactions with HR


                          18               © 2011 Johanna Rothman
Agile Management is Collaborative
          Leadership
Managers serve the people in the organization
  Guiding
  Coaching
  Using their influence to ease the way for the work
Managers make decisions so they avoid management debt




                          19                © 2011 Johanna Rothman
References and Reading
Dweck, Carol. The New Psychology of Success. Random House. 2006
Solomon, Robert. Building Trust in Business, Politics, Relationships, and Life
Lots more on jrothman.com and in Behind Closed Doors, Manage It!,
and Manage Your Project Portfolio and in Agile Managers: The Essence of
Leadership, Cutter IT Journal,Vol. 23, No. 3, March 2010.
If you’d like me to stay in touch with you, please sign up for my email
newsletter, fill out a yellow form, or email me.



                                    20                      © 2011 Johanna Rothman

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Agile management.managing for collaboration

  • 1. Agile Management: Managing for Collaboration Johanna Rothman New: Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects @johannarothman www.jrothman.com jr@jrothman.com 781-641-4046
  • 2. Organizations Are Systems 2 © 2011 Johanna Rothman
  • 3. Collaboration “to work jointly with others or together especially in an intellectual endeavor” In agile organizations, managers Guide Conduct So that the project teams, program teams, management teams can work together 3 © 2011 Johanna Rothman
  • 4. Why “Managing?” Agile project and program managers create and manage their local project and program environments for success in the context of organization Managers manage the entire system for success 4 © 2011 Johanna Rothman
  • 5. What Do Agile Managers Do? Set strategy Manage the project portfolio Remove organization obstacles Build trusting relationships with people Lead hiring decisions and process Build the capacity of the organization 5 © 2011 Johanna Rothman
  • 6. Strategically Important Work What it is When to start it and stop it: project portfolio Not making those decisions creates management debt As well as chaos 6 © 2011 Johanna Rothman
  • 7. When Managers Collaborate They maximize value for the organization Problem solve for the organization, not for the project or the program Optimize at the highest level, not the lowest level 7 © 2011 Johanna Rothman
  • 8. Management Iterations Cycles allow you to (re-)assess strategy Cycles help you see organizational obstacles Frees the technical teams to do work 8 © 2011 Johanna Rothman
  • 9. Leaders Remove Organizational Obstacles Individual reviews are an organizational obstacle Instead of individual reviews: Build a trusting relationship with each person Share the strategy Share the profits Provide cost of living raises to the team Give the team a team bonus The team can decide who gets what 9 © 2011 Johanna Rothman
  • 10. Build Trust Deliver what you promise to deliver Be consistent in your actions and reactions Make integrity a cornerstone of your work Be willing to discuss, influence, and negotiate. Don’t get stuck on your position Trust in yourself and your colleagues -- Solomon, Building Trust in Business, Politics, Relationships, and Life 10 © 2011 Johanna Rothman
  • 11. You See Group Collaboration When ... They have a common goal. They listen closely. They concentrate on just the issue at hand. They are in control of their work. They are willing to blend their work. Everyone participates. They are familiar with each other and the problem at hand. They practice their communication often. They move the conversation forward. They learn from failure and move on. -- Sawyer, Group Genius:The Creative Power of Collaboration 11 © 2011 Johanna Rothman
  • 12. What Keeps People in a Job? 12 © 2011 Johanna Rothman
  • 13. Managers Become Champions for Teams No micromanaging! Meet often enough, one-on-one, to build a trusting relationship Allows manager to see the system 13 © 2011 Johanna Rothman
  • 14. Managers Help Provide Feedback and Meta Feedback Not evaluation or praise; feedback When you use a peer-to-peer feedback approach: Create an opening Describe behavior or results State the impact Make a request 14 © 2011 Johanna Rothman
  • 15. Build Organizational Capacity How many of you know your organizational velocity now? Remove system obstacles Recognize when a team is stuck 15 © 2011 Johanna Rothman
  • 16. Agile Mindset vs. Fixed Mindset 16 © 2011 Johanna Rothman
  • 17. Encourage Team-Based Challenge, Not Perfection Encourage risk-taking with frequent feedback Help the team know where its boundaries are The team will help the members collaborate The members will make the micro-commitments to each other 17 © 2011 Johanna Rothman
  • 18. Lead the Hiring Effort Recognize when you need more people Initiate the hiring Job analysis Job description Manage the phone screens Manage the interviews and interactions with HR 18 © 2011 Johanna Rothman
  • 19. Agile Management is Collaborative Leadership Managers serve the people in the organization Guiding Coaching Using their influence to ease the way for the work Managers make decisions so they avoid management debt 19 © 2011 Johanna Rothman
  • 20. References and Reading Dweck, Carol. The New Psychology of Success. Random House. 2006 Solomon, Robert. Building Trust in Business, Politics, Relationships, and Life Lots more on jrothman.com and in Behind Closed Doors, Manage It!, and Manage Your Project Portfolio and in Agile Managers: The Essence of Leadership, Cutter IT Journal,Vol. 23, No. 3, March 2010. If you’d like me to stay in touch with you, please sign up for my email newsletter, fill out a yellow form, or email me. 20 © 2011 Johanna Rothman