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Company Name : Aricent
Skills Required : Excellent Communication Skill.
Prior troubleshooting experience.
Willing to work in 24*7 Support (Including Night Shifts).
Prior experience of Voice based technical support.
Excellent communication(written & verbal) skills.
Experience Required : 4 - 7 Year(s)
Job Location : Noida
Walkin Date : 12 Sep 2015
Walkin Time : 10:00 AM - 04:00 PM
Job Description :
Troubleshoot Level 1/2/3 network issues of enterprise customers
(US/CAN region).
Achieve all the defined metrics & SLA.
Effective engagement with customer (written & verbal) & ensure
Customer Satisfaction.
Proactive involvement of Technical Leads / Management in resolving
critical issues.
Writing Tech documents covering best practices & Tshoot approaches for
a product/issue.
Mentoring of New Hires.
Walkin Venue :
APTRON Solutions Pvt. Ltd., B-10, Sector
2, Noida. A minute away from Sector 15
Metro Station. U.P.- 201301.

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Aricent hiring for Network Engineers

  • 1. Company Name : Aricent Skills Required : Excellent Communication Skill. Prior troubleshooting experience. Willing to work in 24*7 Support (Including Night Shifts). Prior experience of Voice based technical support. Excellent communication(written & verbal) skills. Experience Required : 4 - 7 Year(s) Job Location : Noida Walkin Date : 12 Sep 2015 Walkin Time : 10:00 AM - 04:00 PM
  • 2. Job Description : Troubleshoot Level 1/2/3 network issues of enterprise customers (US/CAN region). Achieve all the defined metrics & SLA. Effective engagement with customer (written & verbal) & ensure Customer Satisfaction. Proactive involvement of Technical Leads / Management in resolving critical issues. Writing Tech documents covering best practices & Tshoot approaches for a product/issue. Mentoring of New Hires.
  • 3. Walkin Venue : APTRON Solutions Pvt. Ltd., B-10, Sector 2, Noida. A minute away from Sector 15 Metro Station. U.P.- 201301.