This document discusses two e-learning models - the Instructional System Design (ISD) model and the Program Management (PM) model. It then outlines the steps in the ISD model, including scoping the project, analyzing training needs, designing the curriculum, developing course materials, pilot testing, delivering the course, evaluating the results, and maintaining the course over time. It stresses the importance of gathering requirements, testing functionality, and getting feedback at various stages of the process.