B2b lx
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Linxsmart is an e-commerce solutions provider that has been in business since 2003. It has over 250 employees, many from top Indian engineering schools. Linxsmart has delivered over 50 successful e-commerce projects for over 20 clients across 5 countries. It offers a full suite of e-commerce services including catalog management, site management, promotions, checkout, customer service, analytics and reporting, social commerce, and mobile commerce. Linxsmart takes a 5 step approach to online success: attracting customers, converting them, fulfilling orders, retaining customers, and measuring performance. It aims to help enterprises realize their e-commerce dreams through a single-stop shop for all their needs.
B2b lx
- 2. Agenda • Linxsmart Overview Offering Advantage
- 3. Linxsmart : Overview • Mission – To fulfil ecommerce ambitions of enterprises by providing single stop for all their needs leveraging experience and Global workforce. • Facts – Established in 2003 – Over 250 Employees . More than 50% are from IITs and NITs. – Delivered more than 50 Successful ecommerce projects for over 20 clients in 5 different countries • Partnerships – Intershop , Magento • Processes – ISO 9001:2000 Certification – CMMI Level 3 Compliance • Presence – US , The Netherlands, India
- 4. Linxsmart : Clients Overview
- 5. Otto: multiple shops, multiple brands
- 6. Mexx : Multiple Shops, Multiple Countries
- 7. Agenda • Eperium Overview Offering Advantage
- 8. ECommerce : Catalog management Features : Catalog Management Inventory Management Batch import and export Google Base Integration Configuration in size , color & Other variations Approve , edit and delete Products Multiple Images Image Zoom-in capabilities Related Products Layered navigation Recently viewed products Product comparisons
- 9. ECommerce : Site Management Features : Site Management Content Management System URL Rewriting Support for Localization Support for multiple Currency Customer Group Auto Generated Site Map Tax Rate Management Auto Generated Popular Search Term
- 10. ECommerce : Promotions & Tools Features : Promotions and Tools Coupons Multi Tier pricing for Quantity Based Discounts Time and Qty based Discounts Bundled Products Search Engine Friendly URL’s Recently Viewed Products Up-sell and Cross - Sell Wish List Polls Newsletter Management
- 11. ECommerce : Checkout & Customer Service Features : Checkout One Page Checkout Multiple Shipping Table rates for weight and Destination Integrated with PayPal and Google checkout Accept Cheques View and edit order Email Notifications for orders Features : Customer Service Contact Us Form Forgot password email Create and Edit Order
- 12. ECommerce : Analytics & Reporting Features : Analytics and Reporting Integrated with Google Analytics Admin Dashboard Abandoned Shopping cart Report Best Viewed Products Report Best Purchased Products Report Low Stock Report
- 13. ECommerce : Social Commerce Features : Social Commerce Maintaining the Face book Page Maintaining the Twitter Page Face book Catalog Social Login Social Book Marking Face book like & Promotion integrated with web shop
- 14. ECommerce : Mobile Commerce Features : Mobile Commerce Separate Navigation for Mobile Devices including iphone & ipad
- 15. Agenda • Eperium Overview Offering Advantage
- 16. 5 steps to online success Attract Retain Measure Convert Fulfill Advantage: Full Service E-Commerce
- 17. Step 1 : Attract • Email marketing • SEO • Keyword research, Site map submissions, Blogs and Articles posting, Directory submissions and Meta Tag optimizations • Contests and Polls through social network including Facebook
- 18. Step 2 : Convert 5 steps to online success Attract Retain Measure Convert Fulfill
- 19. Step 2 : Convert • Rich Product Content including Image Zoom ins • Online chat / Assistance • Call Me possibility • Promotions together with affiliate networks • Coupons • Deals
- 20. Step 3 : Fulfill • Order Tracking and Customer Service Attract Retain Measure Convert Fulfill
- 21. Step 4 : Retain 5 steps to online success Attract Retain Measure Convert Fulfill
- 22. Step 4 : Retain RetainAttract Measure Convert Fulfill • Loyalty programs • Special actions to customers • Discounts versus presents
- 23. Step 5 : Measure 5 steps to online success Attract Retain Measure Convert Fulfill
- 24. Step 5 : Measure Attract Retain Measure Convert Fulfill • Measure everything • Web statistics vs. transaction reports • Key Performance Indicators