This document provides information about using a backchannel during presentations and conferences. It defines a backchannel as a live chat that accompanies a live presentation. It also defines the roles of a Google Jockey, who posts information and links in response to questions, and a Backchannel Moderator, who monitors the chat and informs the speaker of questions. The document lists potential classroom uses and example backchannel websites. It concludes by outlining best practices or "netiquette" for participating in a backchannel chat, such as answering questions with @username, staying on topic, and being upfront about self-promotion.