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www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Best Practices in Building
a Global Compliance
Program
December 19, 2018
www.nicsa.org | #WebinarWednesdays
www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Moderator:
Panelists:
Diana Hanlin
Citi - Senior Vice President, Compliance
Mark Trenchard
Putnam Investments - Director of
Operational Compliance
Stephanie Tyler
Franklin Templeton Investor Services, LLC –
Manager, US Transfer Agent Global Risk & Control
Compliance
Nick D’Angelo
Director – PwC -
Financial Services and
Asset and Wealth
Management practice
www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Today’s agenda
• Challenges in the current environment
• Organizational programs and frameworks
• Leading practices
• Closing thoughts
• Questions
www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Challenges
• Standardization – contractual agreements/practices
• Communication
• Different jurisdictions
• Service providers / Third-parties
• Human capital
• Technology
www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays
Organizational practices and leading practices
Global compliance function
A
1
Geography/Market
Function/Area
B
C
2 3
• Assess where you are;
• Analyze existing
documents;
• Keep policies short and in
plain language;
• Create policies/handbooks
on major topics;
• Engage departments
beyond legal/compliance
group;
• Training
Q&AQUESTIONS & ANSWERS SESSION
www.nicsa.org | #WebinarWednesdays

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Best Practices in Building a Global Compliance Program

  • 1. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays Best Practices in Building a Global Compliance Program December 19, 2018 www.nicsa.org | #WebinarWednesdays
  • 2. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays Moderator: Panelists: Diana Hanlin Citi - Senior Vice President, Compliance Mark Trenchard Putnam Investments - Director of Operational Compliance Stephanie Tyler Franklin Templeton Investor Services, LLC – Manager, US Transfer Agent Global Risk & Control Compliance Nick D’Angelo Director – PwC - Financial Services and Asset and Wealth Management practice
  • 3. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays Today’s agenda • Challenges in the current environment • Organizational programs and frameworks • Leading practices • Closing thoughts • Questions
  • 4. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays Challenges • Standardization – contractual agreements/practices • Communication • Different jurisdictions • Service providers / Third-parties • Human capital • Technology
  • 5. www.nicsa.org | #WebinarWednesdayswww.nicsa.org | #WebinarWednesdays Organizational practices and leading practices Global compliance function A 1 Geography/Market Function/Area B C 2 3 • Assess where you are; • Analyze existing documents; • Keep policies short and in plain language; • Create policies/handbooks on major topics; • Engage departments beyond legal/compliance group; • Training
  • 6. Q&AQUESTIONS & ANSWERS SESSION www.nicsa.org | #WebinarWednesdays