SlideShare a Scribd company logo
Beyond Social Listening: Optimizing your presence
in the digital space
Nina Ramadan Patel nina@brandwatch.com | Tel: (347) 860-9900
Sweat the small
stuff
2© 2015 Brandwatch | www.brandwatch.com
Sweat the small stuff /focus on the details
It’s not just about what you
can do, but what you can
do differently.
© 2015 Brandwatch | www.brandwatch.com 3
Know Your
Audience
© 2015 Brandwatch | www.brandwatch.com 4
Know Your Audience /think locally, act globally
© 2015 Brandwatch | www.brandwatch.com 5
Stay Trendy
© 2015 Brandwatch | www.brandwatch.com 6
© 2015 Brandwatch | www.brandwatch.com 7
© 2015 Brandwatch | www.brandwatch.com 8
Volume isn’t
everything
© 2015 Brandwatch | www.brandwatch.com 9
Volume isn’t everything/shift the conversation
© 2015 Brandwatch | www.brandwatch.com 10
Let’s shift the conversation into a more meaningful, deep analysis
Seize the
perfect
opportunity
© 2015 Brandwatch | www.brandwatch.com 11
© 2015 Brandwatch | www.brandwatch.com 12
© 2015 Brandwatch | www.brandwatch.com 13
© 2015 Brandwatch | www.brandwatch.com 14
Keys to agency success
1.  Sweat the small stuff
2.  Know your audience
3.  Stay on top of trends
4.  Shift the “volume conversation”
5.  Create your own perfect moment
© 2015 Brandwatch | www.brandwatch.com 15
Questions?
© 2015 Brandwatch | www.brandwatch.com 16
nina@brandwatch.com

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Beyond Social Listening: Optimizing your presence in the digital space