SlideShare a Scribd company logo
Business Model Generation
BUSINESS MODEL
AS DEFINED BY   OSTERWALDER AND PIGNEUR




“A business model describes the
             rationale of how an
          organization creates,
        delivers, and captures
                          value”
BUSINESS MODEL
AS DEFINED BY   OSTERWALDER AND PIGNEUR




 “A business model…show[s] the
          logic of how a company
      intends to make money.”
There are nine essential and
interrelated parts within any business
          covering “customers, offer,
        infrastructure and financial
                             viability”
THE 9 BUILDING BLOCKS

1 CUSTOMER SEGMENTS                        2 VALUE PROPOSITIONS
•   Group of people a company              •   Products and services that
    targets and chooses to serve               create value for the specified
                                               Customer Segment
•   Distinctly segmented based on
    common needs/attributes                •   Either solve a customer
                                               problem or satisfie a customer
•   Heart – “For whom are we
                                               need – “What value do we
    creating value?”
                                               deliver to the customer?
•   Mass? Niche? Segmented? Diversified?
    Multi-sided markets?                   •   Newness? Performance? Customization?
                                               Convenience/ Usability? Brand? Price?
THE 9 BUILDING BLOCKS

3 CUSTOMER SEGMENTS                    4 CUSTOMER RELATIONSHIPS
•   Customer Touch Points              •   Types of relationships
    utilized to deliver a Value            established with a specific
    Proposition                            Customer Segment
•   Finding the right mix/match        •   Motivated by Customer
    between Channel Types and              Acquisition/ Customer
    Phases is crucial – “Through           Retention/ Boosting Sales –
    which Channels do our                  “What type of relationship
    Customer Segments want                 does each of our Customer
    to be reached?”                        Segments expect us to
•   Partner/Own/Indirect/Direct with       establish and maintain with
    Awareness/Evaluation/                  them?”
    Purchase/Delivery/After Sales
                                       •   Personal Assistance? Self-service?
                                           Automated services? Co-creation?
THE 9 BUILDING BLOCKS

5 REVENUE STREAMS                             6 KEY RESOURCES
•   Cash Earnings generated                   •   Most important assets
    from each Customer Segment                    required to make the business
                                                  model work
•   Transaction vs. Recurring
    Revenues , Fixed vs. Dynamic              •   Allow the company to create
    Pricing - “How much does                      and offer a Value Proposition,
    each Revenue Stream                           reach markets, maintain
    contribute to overall                         Customer relationships, and
    revenues?”                                    earn revenues – “What Key
                                                  Resources do our Value
•   Asset Sale? Usage Fee? Subscription
    Fee? Lending/Renting/Leasing?                 Propositions require?”
    Licensing? Brokerage Fees? Advertising?
                                              •   Physical? Intellectual? Human?
                                                  Financial?
THE 9 BUILDING BLOCKS

7 KEY ACTIVITIES                    8 KEY PARTNERSHIPS
•   Most important activities       •   Most important network
    required to make the business       of suppliers / partners
    model work                          required to make the business
                                        model work
•   Routine/critical tasks that
    engage customers and turn a     •   Motivated by optimization and
    profit – “What Key Activities       economy of scale/ Reduction
    do our Value Proposition            of risk/ Acquisition of
    require?”                           particular resources – “Who
•   Production? Problem solving?
                                        are our Key Partners? Who
    Platform/Network?                   are our key suppliers?”
                                    •   Strategic Alliance? Coopetition? Joint
                                        Venture? Buyer-Supplier?
THE 9 BUILDING BLOCKS

9 COST STRUCTURE
•   All/Most important costs
    incurred to operate a business
    model
•   Cost-driven vs. Value-driven
    Cost Structures – “What are
    the most important costs
    inherent in our business
    model?”
•   Fixed costs? Variable costs? Economies
    of Scale? Economies of Scope?
A flexible template for
     capturing, analyzing, and
 creating a shared language
between the 9 building blocks of a
                  business model
THE BUSINESS MODEL CANVAS
THE BUSINESS MODEL CANVAS




http://www.businessmodelgeneration.com/toolbox
Business Model Generation
BUSINESS MODEL GENERATION
              Plot the                       Understand                             Find the                            Regularly re-




                                                                                                     Review & Rebuild
Wall Poster




                                                                 Design & Execute
                             Sketch & Post
              Canvas on a                    and sketch                             pattern*/s                          assess
              Poster & put                   out business                           that best suit                      viability &
              on the wall                    model using                            your business                       future promise
                                                                                    then design                         with a SWOT
                                             drawings &                                                                 within each of
                                             moveable                               your own
                Mobilize                                                                                                the 9 and
                                             post-its                                                                   rebuild design
                                                                                      Design &                          as necessary
                                             Understand                              Implement
                                                                                                                           Manage



                                    * “ U N BU N D L E D ” BU S I N E S S M O D E L / T H E LO N G TA I L / M U LT I - S I D E D
                                     P L AT F O R M / “ F R E E ” B U S I N E S S M O D E L / “ O P E N ” B U S I N E S S M O D E L
HTTP   : / / WWW. BUSINESSMODELGENERATION . COM/




                        BE STRATEGIC.

More Related Content

PPS
Business Model Generation - Part1: Canvas
PDF
Build, Buy or Ally Growth Strategies for Business
PDF
Netflix - Business Models Canvas
PDF
Guide to Product Strategy
PDF
L'entreprise invincible
PPTX
Business Model Generation
PPTX
How to use Business Model Canvas to design projects
PDF
Introduction to Business Model Canvas
Business Model Generation - Part1: Canvas
Build, Buy or Ally Growth Strategies for Business
Netflix - Business Models Canvas
Guide to Product Strategy
L'entreprise invincible
Business Model Generation
How to use Business Model Canvas to design projects
Introduction to Business Model Canvas

What's hot (20)

PDF
Netflix - Marketing
PDF
Creative brief
PPTX
Design Thinking and Innovation at Apple Inc
PPT
iberry Final Report
PDF
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
PDF
25 Digital Transformation Case Studies In Retail
PPTX
Market penetration - intensification strategies - corporate level strategies ...
PDF
Creative Brief Example
PDF
What Is Product Management?
PDF
Why Apple is the better Amazon.com
PPTX
Innovation & Business Model & Business Model Canvas 2014
PDF
Brand Strategy PowerPoint Presentation Slides
PPTX
Netflix
PDF
Netflix Promotional Campaign
PPT
The Business Model Canvas
PDF
Business Model Canvas 101
PDF
Red Bull Creative Brief
PDF
Introduction to the Business Model Canvas
DOCX
A Porter's Five Forces Analysis of Netflix
PDF
NETFLIX SITUATION ANALYSIS
Netflix - Marketing
Creative brief
Design Thinking and Innovation at Apple Inc
iberry Final Report
The Value Proposition Canvas vs. The 1-Minute Value Proposition Act: A BETTER...
25 Digital Transformation Case Studies In Retail
Market penetration - intensification strategies - corporate level strategies ...
Creative Brief Example
What Is Product Management?
Why Apple is the better Amazon.com
Innovation & Business Model & Business Model Canvas 2014
Brand Strategy PowerPoint Presentation Slides
Netflix
Netflix Promotional Campaign
The Business Model Canvas
Business Model Canvas 101
Red Bull Creative Brief
Introduction to the Business Model Canvas
A Porter's Five Forces Analysis of Netflix
NETFLIX SITUATION ANALYSIS
Ad

Viewers also liked (10)

PDF
Week 8 lecture on business models
PDF
How to Create Compelling Value Propositions That Turns Prospects into Customers
PPTX
Strategy Leaders: Implementing the Business Model Generation Canvas
PDF
Business Modeling Tools & Design Process
PDF
Business Model Generation
PPTX
Business Model Generation: Business Model Canvas + Design Thinking
PDF
Value Proposition Canvas (explained)
PDF
Venture Design Workshop: Business Model Canvas
PDF
Value Proposition Design
Week 8 lecture on business models
How to Create Compelling Value Propositions That Turns Prospects into Customers
Strategy Leaders: Implementing the Business Model Generation Canvas
Business Modeling Tools & Design Process
Business Model Generation
Business Model Generation: Business Model Canvas + Design Thinking
Value Proposition Canvas (explained)
Venture Design Workshop: Business Model Canvas
Value Proposition Design
Ad

Similar to Business Model Generation (20)

PDF
Master Workshop Business Modeling - The Institute Mexico
PDF
Bm innovation+incubation jan 2012
PPTX
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
PDF
Business Innovation Approach
PDF
Ramon Vullings - Business Model Innovation
PPTX
Happy farm canvas and discovery bd
PDF
Business models and ecosystems
PDF
Business Modeling Appsterdam (guru session)
PDF
Strategic Business Innovation
PPTX
Business Model Design for Designers
PDF
Business Models Beyond Profit - Social Entrepreneurship Lecture
PDF
Business Model
PDF
Business models - Delivering value to your customers, your partners and yours...
PDF
Building a Business Model
PPTX
Business Model Evolution - Why The Journey To SaaS Makes Sense
PDF
Lean Startup With Rob Kunz
PPTX
20120717 baker boundaries for business architecture v3
PDF
10 New Business Models for this Decade
PDF
c.jimenez@tic-spain.com_businessmodels
PPTX
Business Model Workshop
Master Workshop Business Modeling - The Institute Mexico
Bm innovation+incubation jan 2012
USEEDS° :: Busines Model Design for Designers, Jim Kalbach
Business Innovation Approach
Ramon Vullings - Business Model Innovation
Happy farm canvas and discovery bd
Business models and ecosystems
Business Modeling Appsterdam (guru session)
Strategic Business Innovation
Business Model Design for Designers
Business Models Beyond Profit - Social Entrepreneurship Lecture
Business Model
Business models - Delivering value to your customers, your partners and yours...
Building a Business Model
Business Model Evolution - Why The Journey To SaaS Makes Sense
Lean Startup With Rob Kunz
20120717 baker boundaries for business architecture v3
10 New Business Models for this Decade
c.jimenez@tic-spain.com_businessmodels
Business Model Workshop

Recently uploaded (20)

PDF
Business model innovation report 2022.pdf
DOCX
Euro SEO Services 1st 3 General Updates.docx
PDF
MSPs in 10 Words - Created by US MSP Network
PPTX
The Marketing Journey - Tracey Phillips - Marketing Matters 7-2025.pptx
PDF
Laughter Yoga Basic Learning Workshop Manual
PPT
Data mining for business intelligence ch04 sharda
PPT
340036916-American-Literature-Literary-Period-Overview.ppt
DOCX
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
PDF
IFRS Notes in your pocket for study all the time
PDF
Training And Development of Employee .pdf
PPTX
Lecture (1)-Introduction.pptx business communication
PPTX
5 Stages of group development guide.pptx
PDF
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
PDF
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
PDF
Reconciliation AND MEMORANDUM RECONCILATION
PDF
Chapter 5_Foreign Exchange Market in .pdf
PDF
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
PDF
WRN_Investor_Presentation_August 2025.pdf
PPTX
Probability Distribution, binomial distribution, poisson distribution
PPTX
New Microsoft PowerPoint Presentation - Copy.pptx
Business model innovation report 2022.pdf
Euro SEO Services 1st 3 General Updates.docx
MSPs in 10 Words - Created by US MSP Network
The Marketing Journey - Tracey Phillips - Marketing Matters 7-2025.pptx
Laughter Yoga Basic Learning Workshop Manual
Data mining for business intelligence ch04 sharda
340036916-American-Literature-Literary-Period-Overview.ppt
unit 2 cost accounting- Tender and Quotation & Reconciliation Statement
IFRS Notes in your pocket for study all the time
Training And Development of Employee .pdf
Lecture (1)-Introduction.pptx business communication
5 Stages of group development guide.pptx
Dr. Enrique Segura Ense Group - A Self-Made Entrepreneur And Executive
Traveri Digital Marketing Seminar 2025 by Corey and Jessica Perlman
Reconciliation AND MEMORANDUM RECONCILATION
Chapter 5_Foreign Exchange Market in .pdf
kom-180-proposal-for-a-directive-amending-directive-2014-45-eu-and-directive-...
WRN_Investor_Presentation_August 2025.pdf
Probability Distribution, binomial distribution, poisson distribution
New Microsoft PowerPoint Presentation - Copy.pptx

Business Model Generation

  • 2. BUSINESS MODEL AS DEFINED BY OSTERWALDER AND PIGNEUR “A business model describes the rationale of how an organization creates, delivers, and captures value”
  • 3. BUSINESS MODEL AS DEFINED BY OSTERWALDER AND PIGNEUR “A business model…show[s] the logic of how a company intends to make money.”
  • 4. There are nine essential and interrelated parts within any business covering “customers, offer, infrastructure and financial viability”
  • 5. THE 9 BUILDING BLOCKS 1 CUSTOMER SEGMENTS 2 VALUE PROPOSITIONS • Group of people a company • Products and services that targets and chooses to serve create value for the specified Customer Segment • Distinctly segmented based on common needs/attributes • Either solve a customer problem or satisfie a customer • Heart – “For whom are we need – “What value do we creating value?” deliver to the customer? • Mass? Niche? Segmented? Diversified? Multi-sided markets? • Newness? Performance? Customization? Convenience/ Usability? Brand? Price?
  • 6. THE 9 BUILDING BLOCKS 3 CUSTOMER SEGMENTS 4 CUSTOMER RELATIONSHIPS • Customer Touch Points • Types of relationships utilized to deliver a Value established with a specific Proposition Customer Segment • Finding the right mix/match • Motivated by Customer between Channel Types and Acquisition/ Customer Phases is crucial – “Through Retention/ Boosting Sales – which Channels do our “What type of relationship Customer Segments want does each of our Customer to be reached?” Segments expect us to • Partner/Own/Indirect/Direct with establish and maintain with Awareness/Evaluation/ them?” Purchase/Delivery/After Sales • Personal Assistance? Self-service? Automated services? Co-creation?
  • 7. THE 9 BUILDING BLOCKS 5 REVENUE STREAMS 6 KEY RESOURCES • Cash Earnings generated • Most important assets from each Customer Segment required to make the business model work • Transaction vs. Recurring Revenues , Fixed vs. Dynamic • Allow the company to create Pricing - “How much does and offer a Value Proposition, each Revenue Stream reach markets, maintain contribute to overall Customer relationships, and revenues?” earn revenues – “What Key Resources do our Value • Asset Sale? Usage Fee? Subscription Fee? Lending/Renting/Leasing? Propositions require?” Licensing? Brokerage Fees? Advertising? • Physical? Intellectual? Human? Financial?
  • 8. THE 9 BUILDING BLOCKS 7 KEY ACTIVITIES 8 KEY PARTNERSHIPS • Most important activities • Most important network required to make the business of suppliers / partners model work required to make the business model work • Routine/critical tasks that engage customers and turn a • Motivated by optimization and profit – “What Key Activities economy of scale/ Reduction do our Value Proposition of risk/ Acquisition of require?” particular resources – “Who • Production? Problem solving? are our Key Partners? Who Platform/Network? are our key suppliers?” • Strategic Alliance? Coopetition? Joint Venture? Buyer-Supplier?
  • 9. THE 9 BUILDING BLOCKS 9 COST STRUCTURE • All/Most important costs incurred to operate a business model • Cost-driven vs. Value-driven Cost Structures – “What are the most important costs inherent in our business model?” • Fixed costs? Variable costs? Economies of Scale? Economies of Scope?
  • 10. A flexible template for capturing, analyzing, and creating a shared language between the 9 building blocks of a business model
  • 12. THE BUSINESS MODEL CANVAS http://www.businessmodelgeneration.com/toolbox
  • 14. BUSINESS MODEL GENERATION Plot the Understand Find the Regularly re- Review & Rebuild Wall Poster Design & Execute Sketch & Post Canvas on a and sketch pattern*/s assess Poster & put out business that best suit viability & on the wall model using your business future promise then design with a SWOT drawings & within each of moveable your own Mobilize the 9 and post-its rebuild design Design & as necessary Understand Implement Manage * “ U N BU N D L E D ” BU S I N E S S M O D E L / T H E LO N G TA I L / M U LT I - S I D E D P L AT F O R M / “ F R E E ” B U S I N E S S M O D E L / “ O P E N ” B U S I N E S S M O D E L
  • 15. HTTP : / / WWW. BUSINESSMODELGENERATION . COM/ BE STRATEGIC.