The document provides an introduction to business process management (BPM) and intelligent BPM software suites. It discusses key concepts of BPM like the three pillars of people, process, and technology. It also describes the typical BPM lifecycle of design, modeling, simulation, execution, monitoring and optimization. Finally, it outlines some popular iBPM software suites and their main components and features, which include BPMN process modeling, BPEL implementation, process servers, integration, content management, event management, and transaction management.