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Business Process Management
&
iBPM Software Suites
Shyju, Sathi Raghavan
Shyju, Sathi Raghavan
Introduction
Hi,
I am Shyju, I made this presentation for
giving you an introduction about
Business Process Management and
Intellignent BPM suites.
I have divided this presentation in two
volumes, the first one is about BPM and
iBPM suites and the second one is
focusing more on integration softwares
like Oracle SOA suite, Oracle Service Bus,
IBM WebSphere ESB and little bit about
IBM WebSphere Message Broker.
Business Process Re-engineering (BPR)
• A business process is a set of logically
related tasks performed to achieve a
defined business outcome
• BPR is focusing on the analysis and design
of workflows and processes within an
organization
• BPR aimed to help organizations
fundamentally rethink how they do their
work in order to dramatically improve
customer survive, cut operational
costs, and become world-class
competitors
• More recently, the concept of Business
Process Management (BPM) has gained
major attention in the corporate world
and can be considered as a successor to
the BPR.
Shyju, Sathi Raghavan
Business Process Management (BPM)
• BPM is a process-centric approach for improving business
performance that combines information technology with governance
methodologies.
• The process can be made more efficient and faster using technologies
like application integration/SOA , Cloud, Mobile etc.
• In between the process flow, human interaction is also required
• BPM attempts to improve processes
continuously. It can therefore be
described as a “process optimization
process”.
• BPM uses cross functional approach. So
the work is automatically moves from
one desk to the next. In software point
of view one application to the other.
Shyju, Sathi Raghavan
Three Pillars of BPM
Process
 Business Process has to be satisfied all the demands of the customer.
People
 People are more apt to bond with techniques they use to support a
process, rather than with the process itself. The stronger the bond, the
greater the commitment
 All the required information has to be input correctly. The approval/rejection
of the request should happen on time. Otherwise the system has to prompt
Technology
 For the completion of one process flow, multiple
software system can be involved.
 The result of merging technologies like
cloud, mobile, large data processing, Application
Integration, SOA
People, Process & Technology
Shyju, Sathi Raghavan
BPM Lifecycle
Process Design
 Process are designed simple and straight forward
as possible
 Good design reduces the number of problems over
the lifetime of the process.
Process Modeling
 During the modeling phase, the process is documented as an activity model
 Business Process Modeling Notation (BPMN) to create graphical Process Models
 Incorporate a Rules Engine to create required business rules
Simulation
 Simulator helps analyze and fine-tune the business process based on
meaningful assumptions without having to actually implement and execute
the process.
Shyju, Sathi Raghavan
Vision, Design, Modeling & Simulation,
Execution, Monitoring and Optimization
BPM Lifecycle ( Contd..)
Execution
Once the simulation is completed it is deployed during
the execution phase of the BPM project.
Monitoring & Manage
The Project Simulation Definition is used to take the
dependency and shared resources across processes in
to account.
 Task and Queue management (Task tray)
 Real-time reporting and status alerts
Optimization
If any problem arises change will be made for optimizing the process. This is
continuous improvement.
 Round-trip analytics and process optimization
 In-Flight process modification
 Key Performance Indicators and SLA reporting
Shyju, Sathi Raghavan
iBPM Software Suites
Shyju, Sathi Raghavan
iBPM Software Suites(BPMS)
 BPM Software Suite is an integrated tool for designing, verifying,
simulating, and operating business processes as well as automating and
improving them.
 By integrating existing applications, pulling relevant data, and connecting
appropriate people, process applications built with BPM suites tend to
overcome the limitations of traditional enterprise systems.
 BPM Suites improves the quality of process by moving information
between enterprise software using technology like SOA
 An intelligent BPM Suite expands the traditional BPMS by adding the new
functionalities such as real-time business analytics, deep complex-event
processing (CEP), social media to support social behavior and
collaboration and expanded technologies to support growing
requirements for mobility.
Shyju, Sathi Raghavan
Shyju, Sathi Raghavan
iBPM Software Suites ( Contd…)
BPMS
 The product takes full advantage of the combination of social, mobile and cloud
 Very good look and feel as well as User Friendly
INUBIT SUITE
 Strong in application integration, more than 70 adapters.
 Native support for popular message-oriented middleware products and major
connectivity standards
BUSINESS PROCESS MANAGER
 Have very elegant and intuitive capabilities for artifact life cycle management.
 Very good simulation capabilities
 IBM Business Process Manager is the successor to WebSphere Process Server.
BUSINESS PROCESS MANAGEMENT SUITE
 Have several integrated capabilities, including complex event processing, business
rules, real-time optimization
 Oracle SOA Suite backbone for application integration (OSB & BPEL – J2ee
Compliance)
Shyju, Sathi Raghavan
iBPM Software Suites ( Contd…)
Technical over view of IBM Business Process Manager and Oracle SOA Suite
Shyju, Sathi Raghavan
iBPM Software Suite
Components & Features
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
Shyju, Sathi Raghavan
BPMN Process Modeling
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Design using Business Process Management Notation (BPMN) and convert
into BPEL component notations for Model Driven Development
BPMN Process Modeling
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
BPEL Process Implementation
Model Driven Development Tool
Shyju, Sathi Raghavan
iBPM Software Components & Features
Process Server / Service Engine
 BPEL Process Server / BPEL Process Manager
 Server for executing BPEL
 Process orchestration engine / Service Orchestration
 Follows standards such as BPEL, XML, XSLT, XPath, JMS, JCA
 Runs on top of Application server
 Layers on top of SOA, SCA
Shyju, Sathi Raghavan
iBPM Software Components & Features
SOA & Integration
 Integration Adaptors
 Flexible connectivity infrastructure
 Major connectivity standards
 Closed loop SOA Governance
 Support for popular message-oriented middleware products (WMQ, MSMQ etc.)
 Execution of SOA composite applications through a unified, optimized
infrastructure
ESB
 Reducing the number, size and complexity of interfaces
 Transformation, Routing & Protocol Conversion
 Data enrichment from multiple services
Shyju, Sathi Raghavan
iBPM Software Components & Features
Content Management
 Secure and Organized way of storing Docs, Image, Video etc
 Content Repository
 Quick Content search & filters
 Content Version Control
 Document Generation ( Generate documents from multiple input fields)
 Content Sharing
 Format Conversion, E.g. Doc to PDF, JPG to GIF, AVI to WAV
 Mobile Access
 Content Integration
 Query language support
Shyju, Sathi Raghavan
iBPM Software Components & Features
Event Management
 Event is the occurrence of something in between the process that usually
requires action.
 Event-Driven Architecture(EDA) is a technology for event-enabling your
business process.
 Event-driven architecture can complement service-oriented architecture (SOA)
because services can be activated by triggers fired on incoming events
 Complex Event Processing(CE) helps monitor and analyze trends and
patterns at real-time, empowering enterprises to respond rapidly via automated
or manual alternatives
 The event processing engine is where the event is identified, and the
appropriate reaction is selected and executed.
Shyju, Sathi Raghavan
iBPM Software Components & Features
Transaction Management
 One process workflow can have multiple system interaction. The applications
involved in the process flow are distributed across diverse infrastructure and
they support Distributed Business Transactions, but the transactions prone to
vanish without a trace because of delays, failures, errors etc.
Business Transaction Management (BTM) provides tracking
transactions across SOA.
 BTM supports Real-time tracking of each transactions and it follows
transactions across all infrastructure and applications.
Shyju, Sathi Raghavan
iBPM Software Components & Features
Business Activity Monitoring ( BAM) & Operational Decision
 Activity analytics (Continuous intelligence) is the process of tracking real-time
process performance, create rich reporting dashboards, identify process
bottlenecks, and optimize process efficiency flow (changes in and around
processes)
 Business Activity Monitoring gives business executives and operation managers
real-time information they need to make better business decisions and take
corrective action if the business environment changes.
 The Operational Decision Management tools had more powerful support for
rule management, optimization and simulation technologies, as well as constraint-
based optimization engines that use advanced mathematical techniques to weigh
trade-offs and generate the most effective available decision.
Shyju, Sathi Raghavan
iBPM Software Components & Features
Business Intelligence
 Gaining Business Insight from Business data
 The data can be Historic, Real-time, Structured, Unstructured, Private, Public etc.
Process rule management (Business Rule Engine)
 To guide and implement process agility and ensure compliance
 Create rules that support complex decisions, data transformations, global
constants, and data queries
Mobile
 Stay connected to important processes and tasks from a variety of mobile devices
Social Media
 Social media to incorporate more external data sources, external perspectives
(such as experts and customer voices)
 Social media can enhance and provide more information about the situational
context.
Shyju, Sathi Raghavan
iBPM Software Components & Features
Collaboration Tools
 Remove intra and interdepartmental communication barriers through discussion
forums, dynamic workspaces, and message boards
Shyju, Sathi Raghavan
iBPM Software Components & Features
Shyju, Sathi Raghavan
Boosters
• IBM WebSphere eXtreme Scale - Object Grid – For boosting application
performance using caching. eXtream Scale can be used with WID, WebSphere
Process Server, WebSphere ESB
• Oracle Coherence - Oracle Coherence is a Java-based in memory data grid
designed to improve reliability, scalability and performance
• WebSphere Data Power
• WebSphere Message Broker
• IBM Operational Decision Manager
• IBM Integration Bus
• Oracle Data Integrator
• Oracle Golden gate
Shyju, Sathi Raghavan
Shyju, Sathi Raghavan

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Business Process Managmenet & Intelligent BPM Suites

  • 1. Business Process Management & iBPM Software Suites Shyju, Sathi Raghavan
  • 2. Shyju, Sathi Raghavan Introduction Hi, I am Shyju, I made this presentation for giving you an introduction about Business Process Management and Intellignent BPM suites. I have divided this presentation in two volumes, the first one is about BPM and iBPM suites and the second one is focusing more on integration softwares like Oracle SOA suite, Oracle Service Bus, IBM WebSphere ESB and little bit about IBM WebSphere Message Broker.
  • 3. Business Process Re-engineering (BPR) • A business process is a set of logically related tasks performed to achieve a defined business outcome • BPR is focusing on the analysis and design of workflows and processes within an organization • BPR aimed to help organizations fundamentally rethink how they do their work in order to dramatically improve customer survive, cut operational costs, and become world-class competitors • More recently, the concept of Business Process Management (BPM) has gained major attention in the corporate world and can be considered as a successor to the BPR. Shyju, Sathi Raghavan
  • 4. Business Process Management (BPM) • BPM is a process-centric approach for improving business performance that combines information technology with governance methodologies. • The process can be made more efficient and faster using technologies like application integration/SOA , Cloud, Mobile etc. • In between the process flow, human interaction is also required • BPM attempts to improve processes continuously. It can therefore be described as a “process optimization process”. • BPM uses cross functional approach. So the work is automatically moves from one desk to the next. In software point of view one application to the other. Shyju, Sathi Raghavan
  • 5. Three Pillars of BPM Process  Business Process has to be satisfied all the demands of the customer. People  People are more apt to bond with techniques they use to support a process, rather than with the process itself. The stronger the bond, the greater the commitment  All the required information has to be input correctly. The approval/rejection of the request should happen on time. Otherwise the system has to prompt Technology  For the completion of one process flow, multiple software system can be involved.  The result of merging technologies like cloud, mobile, large data processing, Application Integration, SOA People, Process & Technology Shyju, Sathi Raghavan
  • 6. BPM Lifecycle Process Design  Process are designed simple and straight forward as possible  Good design reduces the number of problems over the lifetime of the process. Process Modeling  During the modeling phase, the process is documented as an activity model  Business Process Modeling Notation (BPMN) to create graphical Process Models  Incorporate a Rules Engine to create required business rules Simulation  Simulator helps analyze and fine-tune the business process based on meaningful assumptions without having to actually implement and execute the process. Shyju, Sathi Raghavan Vision, Design, Modeling & Simulation, Execution, Monitoring and Optimization
  • 7. BPM Lifecycle ( Contd..) Execution Once the simulation is completed it is deployed during the execution phase of the BPM project. Monitoring & Manage The Project Simulation Definition is used to take the dependency and shared resources across processes in to account.  Task and Queue management (Task tray)  Real-time reporting and status alerts Optimization If any problem arises change will be made for optimizing the process. This is continuous improvement.  Round-trip analytics and process optimization  In-Flight process modification  Key Performance Indicators and SLA reporting Shyju, Sathi Raghavan
  • 9. iBPM Software Suites(BPMS)  BPM Software Suite is an integrated tool for designing, verifying, simulating, and operating business processes as well as automating and improving them.  By integrating existing applications, pulling relevant data, and connecting appropriate people, process applications built with BPM suites tend to overcome the limitations of traditional enterprise systems.  BPM Suites improves the quality of process by moving information between enterprise software using technology like SOA  An intelligent BPM Suite expands the traditional BPMS by adding the new functionalities such as real-time business analytics, deep complex-event processing (CEP), social media to support social behavior and collaboration and expanded technologies to support growing requirements for mobility. Shyju, Sathi Raghavan
  • 11. iBPM Software Suites ( Contd…) BPMS  The product takes full advantage of the combination of social, mobile and cloud  Very good look and feel as well as User Friendly INUBIT SUITE  Strong in application integration, more than 70 adapters.  Native support for popular message-oriented middleware products and major connectivity standards BUSINESS PROCESS MANAGER  Have very elegant and intuitive capabilities for artifact life cycle management.  Very good simulation capabilities  IBM Business Process Manager is the successor to WebSphere Process Server. BUSINESS PROCESS MANAGEMENT SUITE  Have several integrated capabilities, including complex event processing, business rules, real-time optimization  Oracle SOA Suite backbone for application integration (OSB & BPEL – J2ee Compliance) Shyju, Sathi Raghavan
  • 12. iBPM Software Suites ( Contd…) Technical over view of IBM Business Process Manager and Oracle SOA Suite Shyju, Sathi Raghavan
  • 13. iBPM Software Suite Components & Features Shyju, Sathi Raghavan
  • 14. iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development Shyju, Sathi Raghavan BPMN Process Modeling
  • 15. Shyju, Sathi Raghavan iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development BPMN Process Modeling
  • 16. Shyju, Sathi Raghavan iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development BPMN Process Modeling
  • 17. Shyju, Sathi Raghavan iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development BPMN Process Modeling
  • 18. Shyju, Sathi Raghavan iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development BPMN Process Modeling
  • 19. Shyju, Sathi Raghavan iBPM Software Components & Features Process Design using Business Process Management Notation (BPMN) and convert into BPEL component notations for Model Driven Development BPMN Process Modeling
  • 20. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 21. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 22. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 23. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 24. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 25. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 26. iBPM Software Components & Features BPEL Process Implementation Model Driven Development Tool Shyju, Sathi Raghavan
  • 27. iBPM Software Components & Features Process Server / Service Engine  BPEL Process Server / BPEL Process Manager  Server for executing BPEL  Process orchestration engine / Service Orchestration  Follows standards such as BPEL, XML, XSLT, XPath, JMS, JCA  Runs on top of Application server  Layers on top of SOA, SCA Shyju, Sathi Raghavan
  • 28. iBPM Software Components & Features SOA & Integration  Integration Adaptors  Flexible connectivity infrastructure  Major connectivity standards  Closed loop SOA Governance  Support for popular message-oriented middleware products (WMQ, MSMQ etc.)  Execution of SOA composite applications through a unified, optimized infrastructure ESB  Reducing the number, size and complexity of interfaces  Transformation, Routing & Protocol Conversion  Data enrichment from multiple services Shyju, Sathi Raghavan
  • 29. iBPM Software Components & Features Content Management  Secure and Organized way of storing Docs, Image, Video etc  Content Repository  Quick Content search & filters  Content Version Control  Document Generation ( Generate documents from multiple input fields)  Content Sharing  Format Conversion, E.g. Doc to PDF, JPG to GIF, AVI to WAV  Mobile Access  Content Integration  Query language support Shyju, Sathi Raghavan
  • 30. iBPM Software Components & Features Event Management  Event is the occurrence of something in between the process that usually requires action.  Event-Driven Architecture(EDA) is a technology for event-enabling your business process.  Event-driven architecture can complement service-oriented architecture (SOA) because services can be activated by triggers fired on incoming events  Complex Event Processing(CE) helps monitor and analyze trends and patterns at real-time, empowering enterprises to respond rapidly via automated or manual alternatives  The event processing engine is where the event is identified, and the appropriate reaction is selected and executed. Shyju, Sathi Raghavan
  • 31. iBPM Software Components & Features Transaction Management  One process workflow can have multiple system interaction. The applications involved in the process flow are distributed across diverse infrastructure and they support Distributed Business Transactions, but the transactions prone to vanish without a trace because of delays, failures, errors etc. Business Transaction Management (BTM) provides tracking transactions across SOA.  BTM supports Real-time tracking of each transactions and it follows transactions across all infrastructure and applications. Shyju, Sathi Raghavan
  • 32. iBPM Software Components & Features Business Activity Monitoring ( BAM) & Operational Decision  Activity analytics (Continuous intelligence) is the process of tracking real-time process performance, create rich reporting dashboards, identify process bottlenecks, and optimize process efficiency flow (changes in and around processes)  Business Activity Monitoring gives business executives and operation managers real-time information they need to make better business decisions and take corrective action if the business environment changes.  The Operational Decision Management tools had more powerful support for rule management, optimization and simulation technologies, as well as constraint- based optimization engines that use advanced mathematical techniques to weigh trade-offs and generate the most effective available decision. Shyju, Sathi Raghavan
  • 33. iBPM Software Components & Features Business Intelligence  Gaining Business Insight from Business data  The data can be Historic, Real-time, Structured, Unstructured, Private, Public etc. Process rule management (Business Rule Engine)  To guide and implement process agility and ensure compliance  Create rules that support complex decisions, data transformations, global constants, and data queries Mobile  Stay connected to important processes and tasks from a variety of mobile devices Social Media  Social media to incorporate more external data sources, external perspectives (such as experts and customer voices)  Social media can enhance and provide more information about the situational context. Shyju, Sathi Raghavan
  • 34. iBPM Software Components & Features Collaboration Tools  Remove intra and interdepartmental communication barriers through discussion forums, dynamic workspaces, and message boards Shyju, Sathi Raghavan
  • 35. iBPM Software Components & Features Shyju, Sathi Raghavan
  • 36. Boosters • IBM WebSphere eXtreme Scale - Object Grid – For boosting application performance using caching. eXtream Scale can be used with WID, WebSphere Process Server, WebSphere ESB • Oracle Coherence - Oracle Coherence is a Java-based in memory data grid designed to improve reliability, scalability and performance • WebSphere Data Power • WebSphere Message Broker • IBM Operational Decision Manager • IBM Integration Bus • Oracle Data Integrator • Oracle Golden gate Shyju, Sathi Raghavan