Rule and Event-based Processes June2010
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The document discusses rule- and event-based business processes. It explains that not all processes can be defined as a linear sequence of activities, and that complex event processing (CEP) provides an alternative view through event-based decisions. CEP uses events as indicators to provide faster responses and correlations for corrective decisions. This results in processes for operational intelligence through real-time situation awareness and responsiveness for better decisions. CEP provides a superset of capabilities compared to traditional BPM and SOA approaches.
Rule and Event-based Processes June2010
- 1. Rule- and Event-based Processes Paul Vincent CTO Business Rules and CEP TIBCO Software 1 © 2010 TIBCO Software Inc.
- 2. Agenda What are Business Processes and BPM? 2 © 2010 TIBCO Software Inc.
- 3. BPM in 2010 Driven by Modeling + events deployment under business control Orchestration Monitoring and control flow = Some business process optimisation of simple to activities / queues understand 3 © 2010 TIBCO Software Inc.
- 4. Example State-of-the-art BPM Process Participants Unified BPM and User Interface SOA Platform Process Visibility Work Management Monitor, Report, Analyze Modeling Resource Team Performance Leader Wor k Team Leader Process Management Executable Process Models Performance Busines Busine Business s Process ss Manager Analyst Develop Service Business er s Data SOA SOA Integration Developer Business Analyst 4 4 © 2010 TIBCO Software Inc.
- 5. Benefits of state-of-the-art BPM Platform for Optimizes the most Process lower operational TCO expensive resource in Participants while modeling and Unified BPM the the User Interface process, ie people, enterprise SOA Platform + how they perform Process Work Management Modeling Resource Visibility Team Performance Monitor, Report, Leader Analyze Wor Simplify process k Automate STP Insight into process Team Leader development business processes performance to make + fast, iterative Process (e.g. common workflow better decisions approach Process Executable Management patterns) Performance + delivers rapid ROIModels Busines Business Busine s Process ss Manager Analyst Develop Service Business er s Data SOA SOA Integration Seamlessly leverage Developer Business Analyst existing assets 5 5 © 2010 TIBCO Software Inc.
- 6. BUT Not all processes and activities are easily defined as an “orchestration” or flow Or a procedure Or any other linear sequence of activities 6 © 2010 TIBCO Software Inc.
- 7. Specialist Business Processes... Complex Event Processing provides alternative business process viewpoints Complex events Event-based decisions via a more generic, declarative Event-Decision-Action pattern 7 © 2010 TIBCO Software Inc.
- 8. CEP principle 1: Faster Information for Faster Decisions Events are “indicators” Event Processing Business Event provides faster responses Potential Business Value Resulting Complex Event Measured Root Cause / Correlation Corrective Decision Made Action Taken Action time 8 © 2010 TIBCO Software Inc.
- 9. The BusinessEvent Cloud Customer New Customer Checks Order Logon Close Account Fed Base Rate Web Page Increase Contract Mobile Call Production Submitted from CT Item New @11.13 Arrives at Liability Contract Store Added Returned Rental thru EDI Rental Car Car Returned Crashed 9 © 2010 TIBCO Software Inc. 9
- 10. CEP principle 2: Context / Exceptions => Better Decisions Change in Fraud Customer Product Sales Risk! CrossSell Trend Risk of Opportunity Customer Defection Contract Cell phone Validated Employee Compliance fraud alert Over hours Limit Approached Contract Customer Valid Rental now rated Contract Gold Complete 10 © 2010 TIBCO Software Inc. 10
- 11. Result: processes for Operational Intelligence • Event Processing is leading to new real-time business software capabilities • Situation awareness, track and trace, sense and respond… • EDA provides a superset of SOA and BPM core capabilities • Enables real-time responsiveness for better decisions and predictability leading to competitive advantage, risk management, better governance 11 © 2010 TIBCO Software Inc.
- 12. Agenda Shared patterns for BPM and CEP? 12 © 2010 TIBCO Software Inc.
- 13. Generalization of a Process Event Decision Action BPM 13 © 2010 TIBCO Software Inc.
- 14. Generalization of a Process Event Decision Action Fixed Complex Business Services + Event Logic Processes CEP 14 © 2010 TIBCO Software Inc.
- 15. CEP-driven Business Processes Event events Transport & Distribution Pattern Detection Decisions Reactions Event & State store 15 © 2010 TIBCO Software Inc.
- 16. Complex Event Processing Roles: Sense and Respond Track and Trace Situational Awareness 16 © 2010 TIBCO Software Inc. 16
- 17. General Architecture for Event Processing Asynchronous Continuous & Declarative Events parallel event processing pattern detection simple events complex events CEP: complex event BPM: SOA: processing business IT State store process services Multiple event Orchestrated / types / channels procedural processing 17 © 2010 TIBCO Software Inc.
- 18. Agenda What technologies are used in such Complex Event Processing? 18 © 2010 TIBCO Software Inc.
- 19. Event Sources event channels Publish- events subscribe / queue-based: JMS -TIBCO EMS - IBM MQ etc RV Pattern SOAP over Detection Decisions Reactions HTTP Event & State store TCP-IP Others 19 © 2010 TIBCO Software Inc.
- 20. Event Pattern Detection and Processing Event events Transport & Distribution Event Rules Pattern Pattern Detection RegEx Decisions Reactions Continuous Event & State store Queries State Transitions 20 © 2010 TIBCO Software Inc.
- 21. Event Pattern State Management, FT, DR Event events Transport & Distribution Pattern Detection Decisions Reactions In-memory Distributed Cache DBMS 21 © 2010 TIBCO Software Inc.
- 22. Decisions and Rules against Event Patterns Event events Transport & Distribution Decision/ Rule Management Inference Rules Pattern Event Rules Detection Decisions Reactions Event & State store 22 © 2010 TIBCO Software Inc.
- 23. Reactions to Event Patterns Event events Transport & Distribution Other Services and Processes – Pattern SOA + BPM Detection Decisions Reactions Event & State store 23 © 2010 TIBCO Software Inc.
- 24. Agenda Example Use Cases 24 © 2010 TIBCO Software Inc.
- 25. Where does CEP apply? “CEP applies to a very broad spectrum of challenges in information systems. A short list includes:” Business process automation Computer systems to automate scheduling and control network-based processes and processing Identifying when complex contracts are fulfilled Detection intrusion, fraud and other network attacks C3I The Power of Events, Addison Wesley, ISBN: 0-201-72789-7, 2002 25 © 2010 TIBCO Software Inc. 25
- 26. Shipping Company OOCL report from TUCON 2010 Shipment container track and trace: Monitoring shipment milestones and invoking appropriate processes Simple and Complex processes decision rules + simple actions vs decision rules + BPEL / BPM actions 8k shipments, 100 average shipment lifecycle days, 2 containers per shipment, 64 milestones per container = 54 million active milestones, @ max 60 events/sec 26 © 2010 TIBCO Software Inc.
- 27. Shipping Company OOCL 1. Implementation#1 = J2EE 8 ppl => 8 mths to implement 100+ milestones => 0.05 person yrs per milestone BUT rule change expensive 2. Implementation#2 = Oracle BPEL 3ppl + Oracle => 4 mths to implement 3 of 100+ milestones => 0.5 person yrs per milestone 27 © 2010 TIBCO Software Inc.
- 28. Shipping Company OOCL 1. Implementation#1 = J2EE 8 ppl => 8 mths to implement 100+ milestones BUT rule change expensive 2. Implementation#2 = Oracle BPEL 3ppl + Oracle => 4 mths to implement 3 of 100+ milestones 3. Implementation#3 = TIBCO CEP 3ppl + 1 TIBCO => 3wks POC + 2mths to implement 100+ milestones + 4mths tuning => 0.02 person yrs per milestone 28 © 2010 TIBCO Software Inc.
- 29. Shipping Company OOCL Benefits: a. Declarative model is very elegant for certain problems. b. Increased agility: new milestones can be added without technical assistance. ROI: difficult to compute given recession / shipping downturn. But one example: Replaced rail billing process: @20K rail bill requests per mth Old: manual process New: 98% automated process in BE Development cost $80K vs benefit $50K per mth = ROI in 2 mths 29 © 2010 TIBCO Software Inc.
- 30. Agenda Conclusions 30 © 2010 TIBCO Software Inc.
- 31. CEP covers generic Use Cases outside of BPM events CEP Pattern Actions Detection Decisions and Views Real-time Complex Event Real-time Straight Thru Dashboards Detection Decisions Processing and BAM BPM Workflow 31 © 2010 TIBCO Software Inc.
- 32. Using CEP = A Better Way to Fly a Business Real time Business Risk Operations event Pattern Dashboard Analytics on Shipments Comparisons To SLA’s Thank you for your time http://tibcoblogs.com/cep 32 © 2010 TIBCO Software Inc.