Case Study : Jira Integration
Download as PPTX, PDF0 likes279 views
The case study discusses integrating Jira with Salesforce, enabling users to create, update, and delete Jira tickets while recording data in Salesforce. Key features include pushing Salesforce records to Jira, pulling Jira data into Salesforce, and viewing all Jira details using a lightning UI. The project development involved authorizing Salesforce with Atlassian, fetching project details, and managing issues through a user-friendly interface.
Case Study : Jira Integration
- 1. Case Study: Jira Integration cloud.analogy info@cloudanalogy.com +1(415)830-3899
- 2. - To create, update, and delete the Jira tickets with name, priority, issue types and description and vice-versa. - To help record the Jira data into the Salesforce database. OBJECTIVE ➢ User can push Salesforce record details to Jira platform by ➢ using lightning component. ➢ User can pull Jira data to Salesforce by using Webhook. ➢ User can easily create, update, and delete the Jira tickets. ➢ User can see all the Jira details in one view using lightning UI. KEY POINTS cloud.analogy info@cloudanalogy.com +1(415)830-3899
- 3. How we did it? 1) For Data Model: For this project, we used JIRA Details Object, Webhooks, and Lightning components. 2) For Development: Basically, we followed two steps to complete this project: - In the first step, we had to authorize Salesforce org with the Atlassian platform. - In the second step, we were able to fetch all the projects and project details using a click and able to create issue in the related project that was to be created under the selected project. - In the third step, we were able to fetch all the issues and issues details of related project using a click. - In the fourth step, we were able to edit and delete the related issue using a click. cloud.analogy info@cloudanalogy.com +1(415)830-3899
- 4. We can track projects and create issues under the project cloud.analogy info@cloudanalogy.com +1(415)830-3899 Project Details
- 5. Issue Details cloud.analogy info@cloudanalogy.com +1(415)830-3899 We can track issues and create and edit the issues.
- 6. ● We can save Jira data to Salesforce for future and long term use. ● We can use the cloud platform to save and create backup of the Jira data. ● We can use Reports and Dashboards with the help of Jira data in Salesforce. Benefits cloud.analogy info@cloudanalogy.com +1(415)830-3899
- 7. www.cloudanalogy.com ● Integration. ● Integrating with Salesforce. ● Configuration. Links and References cloud.analogy info@cloudanalogy.com +1(415)830-3899
- 8. THANK YOU cloud.analogy info@cloudanalogy.com +1(415)830-3899