Case Study - Monitoring and Evaluating the working of Telenor and ZTE
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The document discusses the remote monitoring system used by Telenor Pakistan to monitor its telecom sites maintained by ZTE. The system allows Telenor to monitor site parameters such as temperature, power levels, and faults from its headquarters. It helps reduce costs and outage times by allowing remote diagnosis and resolution of issues. Key evaluation questions focus on how the system has impacted sites and networks, team performance, and issue resolution times.
Case Study - Monitoring and Evaluating the working of Telenor and ZTE
- 1. MONITORING & EVALUATION PRESENTATION SUBMITTED TO: SIR SAAD SUBMITTED BY : ASIM RIAZ NADEEM NAWAZ FAHIM ULLAH JAN
- 2. Summary Of The Case Study Project is between ZTE (Zhongxing Telecom – Pakistan ) and Telenor Pakistan ZTE Corporation is a leading global provider of telecommunications equipment and network solutions ZTE is listed on both the Hong Kong and Shenzhen Stock Exchanges and is China’s largest listed telecoms equipment company.
- 3. In 2011 ZTE won the project of Telenor for maintaining and running the setup of Telenor and ZTE became the sole vendor We have a case in which we have to look after the maintenance of the all sites of Telenor. A site means the base transceiver station (BTS) is a piece of equipment that facilitates wireless communication between user equipment (UE) and a network.
- 4. This program contributes to facilitates and make the working of all stations to provide the best quality services to their clients / end-users. The program provides the space for all of the user of 24*7 working of their systems and proper running of functionalities and it is monitored continuously.
- 5. Remote Monitoring System Reduced energy consumption Energy metering will help you make the right decisions Reduced service trips Perform service only when needed
- 6. Increased lifetime of batteries Keeping track of temperatures in your BTS will increase lifetime No malfunctioning gensets Improve reliability and operation of back-up power generators Minimized fuel theft Immediate alarms when fuel levels drop too fast
- 7. Monitoring Teams HEAD QUARTER of Telenor – Pakistan monitoring the systems continuously with the help of RMS (Remote Monitoring System) Review the program for approving priorities for capacity development initiatives directed at multiple areas.
- 8. Reason why the case selected This case study implements a program, which requires a continuous check and balance It needs to be check and needy action is to be taken accordingly and to the time. Potential stakeholders are involved accordingly with respect to perform the needy actions.
- 9. How it works A Remote Monitoring System is connected to the equipment in your base station using a serial, Ethernet or I/O connection. The gateway sends information via the Internet or the mobile network (GSM/GPRS/3G) to the cloud-based system data center. By accessing there server from Head Quarter , they can monitor parameters such as temperatures, statuses and levels in a regular user interface. Trending tools (dashboards) are available to analyze recorded data and alarms are sent whenever a critical event occurs in the field.
- 10. RMS ALLOWS YOU TO REMOTELY HANDLE: Fault management (FM) such as alarms and notifications at critical events. Configuration management (CM) for example setting the cooling temperature on your FCU or air conditioning. Performance management (PM) - generate instant or scheduled statistics and reports.
- 11. Findings on the case’s M&E framework User interface is having the complete information about the working systems This is the mode which is being used and working activities accordingly.
- 12. Methodology with example a flowchart If the system accesses any problem the following process is used to evaluate and then the necessary action is taken. End users Signal Transformations:
- 13. Monitoring
- 14. Designed to control large or complex facilities such as factories, power plants, network operations centers, airports, and spacecraft, with some degree of automation. M&C systems may receive data from sensors, telemetry streams, user inputs, and pre- programmed procedures.
- 15. Correction of system flaws Fault management (FM) such as alarms and notifications at critical events. Configuration management (CM) for example setting the cooling temperature on your FCU or air conditioning. Performance management (PM) - generate instant or scheduled statistics and reports.
- 16. Program level Monitoring As they are having the complete setup online and system based setup to monitor the actual sites. Identifying, designing, and providing capacity development support activities; Responding to requests for assistance about the error Financial and grant administration
- 17. The quarterly reports submitted by each partner and will distil the following information: Common factors influencing project implementation The log is maintained accordingly Log is checked on weekly basis Reports to Head Quarter Actions on Reports
- 18. Key Evaluation Questions (KEQs) During the Evaluation the following are the common questions which are carefully handled. 1. How and to what extent has the System affected the sites and networks 2. How and to what extent have the teams worked efficiently? 3. How much the time is taken to resolved the error / issue ? 4. what errors are continuously coming? 5. What possible actions are to be taken ? 6. what are reasons to eliminate the error permanently?
- 19. After completion of all the tasks the following are the data is ready to analyze and can be used in other future decisions. • Monitoring processes at partner and program level; • Successive data is analyzed • A comparison of the baseline and mid-term actions taken • Relevant actions and authenticity is generated
- 20. Effectiveness of project M&E System 1. Outcomes and process focused: M&E focuses on the quality of implementation processes carried out, and equally on what outcomes have occurred as a result of these activities. Outcomes can be positive or negative, expected or unexpected.
- 21. 2. Monitoring Remote monitoring and control (M&C) systems are designed to control large or complex facilities such as factories, power plants, network operations centers, airports, and spacecraft, with some degree of automation
- 22. Once limited to SCADA in industrial settings, remote monitoring and control is now applied in numerous fields, including: Smart grids Positive train control Structural health monitoring Pipeline sensors Patient monitoring Desktop/server monitoring
- 23. 4. A user-focused orientation The M&E system has been structured to provide the right information in the right format to key stakeholders when they need it.