This document discusses POP and IMAP mail protocols and their implementation in ColdFusion. POP (Post Office Protocol) allows users to download emails one at a time from the server and delete them after saving locally. IMAP (Internet Message Access Protocol) stores emails on the server, allowing access from multiple devices, and supports organizing emails into folders. The document reviews advantages and disadvantages of each protocol and provides examples of ColdFusion tags (CFPOP and CFIMAP) for interacting with POP and IMAP servers.