SlideShare a Scribd company logo
Chapter 7: Interpersonal Communication and Body Language
https://www.youtube.com/watch?v=Kc2yRqat7q8
https://www.youtube.com/watch?v=9cX6VaIy2yA
https://www.youtube.com/watch?v=OvEci5Bjgd4
https://www.youtube.com/watch?v=G6exeffyj08
Question: The "Psychic Friends Network" went out of business…didn't they see it 
coming? 
http://www.wikihow.com/Cold-Read
Chapter 7: Interpersonal Communication and Body Language
FFaacciiaall EExxpprreessssiioonnss aarree wwiirreedd 
iinnttoo uuss aatt bbiirrtthh!! 
But we can change how we are perceived ……
Chapter 7: Interpersonal Communication and Body Language
Click oonn tthhiiss iinntteerreessttiinngg qquuiizz bbeellooww.. 
http://www.bbc.co.uk/science/humanbody/mind/surveys/faceperception1/index.shtml
Chapter 7: Interpersonal Communication and Body Language
FFaakkee oorr RReeaall?? 
There are 50 or so different types of human smiles. By 
analyzing the movements of over 80 facial muscles involved 
in smiling, researchers can tell when a smile is true. 
LLooookk ffoorr tthhee ccrriinnkkllee iinn tthhee sskkiinn 
aatt tthhee mmiiddddllee,, oouuttssiiddee ccoorrnneerr ooff 
tthhee eeyyeess aanndd iiff iitt iiss nnoott tthheerree,, 
tthhee ssmmiillee iiss pprroobbaabbllyy ffaakkee..
Chapter 7: Interpersonal Communication and Body Language
So... now that you've come up 
with very good rationales for 
your opinion, well... let me 
just tell you that the only liar 
up here is me! The guy in the 
video was actually reciting 
poetry, the same poem in fact. 
But because I convinced you 
that one was a lie, your brain 
pulled itself together and gave 
you concrete, well-thought 
through evidence for one or 
the other. You actually "saw" 
things differently--didn't you?
http://www.bodylanguagesignals.com/Face.html
Up to 93 % of communication is non-verbal. Including tone of voice, 
eye movement, posture, hand gestures, facial expressions 
IIff yyoouu wwaanntt ttoo wwiinn ssoommeeoonnee oovveerr aa 
ggoooodd rruullee ooff tthhuummbb iiss ttoo mmiirrrroorr hhiiss oorr 
hheerr bbooddyy llaanngguuaaggee!!!!
 Mirroring body language can be used whenever you want to create trust 
with somebody. The other person experiences you as being the same as 
them. This sameness happens on an unconscious level and it is one of the 
ways that humans decided who was with the tribe and who wasn't. 
 You may have heard of the saying monkey see monkey do. This is because 
there are a part of the brain that copies the actions of other primates. And 
Yes, you are a primate too along with Gorillas, Chimpanzees and monkeys. 
 The part of the brain that copies the actions of others are called "mirror 
neurons " and are located in the part of the brain called Broccas area. 
• As a general rule, wait around 50 seconds before following their gestures.
EEvviill EEyyee ooff SSaauurraann 
Gangs have fought over the way someone looked at them.
Chapter 7: Interpersonal Communication and Body Language
Chapter 7: Interpersonal Communication and Body Language
Chapter 7: Interpersonal Communication and Body Language
Chapter 7: Interpersonal Communication and Body Language
 Fifty-five per cent of the impression we get from 
someone comes through our body language 
 Thirty-eight per cent is from the tone, speed and 
inflection of our voice 
 and a mere seven per cent is from what we're actually 
saying!
Chapter 7: Interpersonal Communication and Body Language
In the initial stages, how 
you say things is more 
important than what you 
say. 
Pay attention to: 
Appearance, tone of 
voice, energy, joyful 
behavior …
 Is your posture stiff and rigid? 
 Is it too relaxed or loose? 
 Is you back hunched over? 
 Do you rock back and forth or fidget? 
 Do you stand on one leg or two? 
 Do people move away from you 
because you stand too close? 
 Do people move closer to you?
 Do you swish and sway when you walk? 
 Do you walk rigid like a soldier? 
 Do you make a lot of noise when you walk? 
 Do you shuffle your feet when you walk? 
 Do you have a tentative, quiet walk? 
 Do you walk to quickly?
 Are your arms crossed when you speak? 
 Do your hands and arms flail around when 
you speak? 
 Do you use minimal or no hand 
movements when you speak? 
 Do you fidget with you hands as you 
speak? 
 Do you compelled to touch everything and 
everyone in front of you?
 Do you stick your neck and jaw out as you speak? 
 Is your head tilted down when you speak? 
 Do you cock your head to the side when you speak? 
 Do you constantly nod your head “yes” or “no” when 
you speak?
MMyy eeaarrss hhuurrtt lliisstteenniinngg ttoo yyoouu!! 
•Voice too high or too low? 
•Too soft or too loud? 
•To fast or too slow? 
•Do you clear your throat a lot as you speak?
FFiinnaallllyy.. IImmpprreessssiioonn mmaannaaggeemmeenntt:: 
KKeeeeppiinngg yyoouurrsseellff iinn cchheecckk oonnlliinnee.. 
http://ocw.nd.edu/sociology/introduction-to-social-psychology/eduCommons/sociology/

More Related Content

PPT
Week 3 Body Language and Your Presentations
PPT
Week3bodylanguageandyourpresentations fall 16
PPT
Teaching English for Young Learners
PPTX
What do they look like?
PPTX
Task 1 tic
PPTX
Radio Conventions
PPT
PDF
How meditating ten minutes per day can improve your design workflow by Floria...
Week 3 Body Language and Your Presentations
Week3bodylanguageandyourpresentations fall 16
Teaching English for Young Learners
What do they look like?
Task 1 tic
Radio Conventions
How meditating ten minutes per day can improve your design workflow by Floria...

Viewers also liked (14)

PPT
Chapter 7: Interpersonal Communication Skills
PPT
Chapter 6 And 7: Interpersonal Communication and Skills
PPT
Chapter 6
PPT
Chapter7
PPTX
Culture and interpersonal communication
PPTX
Interpersonal Communication & Presentation Skills
PPT
Interpersonal Communication Skills
PPT
Interpersonal communication
PPTX
Interpersonal Communication
PDF
Interpersonal relationships
DOC
Từ vựng và ngữ pháp tiếng anh lớp 11 đầy đủ
PPT
Interpersonal Communication
PPTX
Interpesonal communication ppt
PPTX
Communication and interpersonal relationships ppt
Chapter 7: Interpersonal Communication Skills
Chapter 6 And 7: Interpersonal Communication and Skills
Chapter 6
Chapter7
Culture and interpersonal communication
Interpersonal Communication & Presentation Skills
Interpersonal Communication Skills
Interpersonal communication
Interpersonal Communication
Interpersonal relationships
Từ vựng và ngữ pháp tiếng anh lớp 11 đầy đủ
Interpersonal Communication
Interpesonal communication ppt
Communication and interpersonal relationships ppt
Ad

Similar to Chapter 7: Interpersonal Communication and Body Language (20)

PPTX
publicspeakingfromtheheartandsouloflearners.pptx
PDF
The Occlivion
PPTX
Chapter 4 interpersonal communication
PPTX
Glossophobia .pptx
PPT
Antioch i'11rev
PDF
Elliott Hulse Interview - LegendaryStrength Podcast
DOC
The human condition
PDF
Why We Do What We Do by Tony Robbins
PDF
R2 g conversation_questions
PPTX
Secrets of body languages
DOCX
Schefer tpd - lesson plans 1 -kinder- passed(1)
PPTX
Psychology 00
PDF
The Basic Elements Of Sound Essay Writing Are Unity Thorough Development And ...
PPT
NLP in English
DOCX
StevenKotlerFlowGenome.docx
DOCX
StevenKotlerFlowGenome.docx
DOCX
Steven kotlerflowgenome
DOCX
Steven kotlerflowgenome
DOCX
Steven kotlerflowgenome
PPTX
Learning analytics - The concept and the basic steps that are involved.
publicspeakingfromtheheartandsouloflearners.pptx
The Occlivion
Chapter 4 interpersonal communication
Glossophobia .pptx
Antioch i'11rev
Elliott Hulse Interview - LegendaryStrength Podcast
The human condition
Why We Do What We Do by Tony Robbins
R2 g conversation_questions
Secrets of body languages
Schefer tpd - lesson plans 1 -kinder- passed(1)
Psychology 00
The Basic Elements Of Sound Essay Writing Are Unity Thorough Development And ...
NLP in English
StevenKotlerFlowGenome.docx
StevenKotlerFlowGenome.docx
Steven kotlerflowgenome
Steven kotlerflowgenome
Steven kotlerflowgenome
Learning analytics - The concept and the basic steps that are involved.
Ad

More from Ray Brannon (20)

PPTX
Week 2 Speaking Tips 2019
PPTX
Collectiveactionandchallengesofsocialchange revised dec 18
PPTX
Collectiveactionandchallengesofsocialchange revised
PPTX
Crime & Punishment sociology
PPTX
Stratificationchapter7 rev 2 10-14-18
PPTX
Stratification
PPTX
Week Three Applied Socoilogy papers and statistics
PPTX
Sociology - A new way to think part 2 methods rev 9-10-18
PPTX
Week 2 sociological imagination a new way to think
PPTX
Week1introductiontosociology wccc2018-150823200554-lva1-app6892
PDF
Sociological Perspectives WCCC rev2018
PDF
MNL Story Revised
PPTX
Week 11 Effective Speech and Your Future.
PPTX
Week 10: Special occasion speeches
PPTX
Week 9 Using visuals as body language
PPTX
Get A Job 2016
PPTX
Elevator Speech A Case Study
PPT
Week 2 Effective Speech Online Speaking tips
PPTX
Research methods wccc 9 14-15
PPTX
Sociological Perspective part two
Week 2 Speaking Tips 2019
Collectiveactionandchallengesofsocialchange revised dec 18
Collectiveactionandchallengesofsocialchange revised
Crime & Punishment sociology
Stratificationchapter7 rev 2 10-14-18
Stratification
Week Three Applied Socoilogy papers and statistics
Sociology - A new way to think part 2 methods rev 9-10-18
Week 2 sociological imagination a new way to think
Week1introductiontosociology wccc2018-150823200554-lva1-app6892
Sociological Perspectives WCCC rev2018
MNL Story Revised
Week 11 Effective Speech and Your Future.
Week 10: Special occasion speeches
Week 9 Using visuals as body language
Get A Job 2016
Elevator Speech A Case Study
Week 2 Effective Speech Online Speaking tips
Research methods wccc 9 14-15
Sociological Perspective part two

Recently uploaded (20)

PDF
Trump Administration's workforce development strategy
DOC
Soft-furnishing-By-Architect-A.F.M.Mohiuddin-Akhand.doc
PDF
OBE - B.A.(HON'S) IN INTERIOR ARCHITECTURE -Ar.MOHIUDDIN.pdf
PDF
A systematic review of self-coping strategies used by university students to ...
PDF
Black Hat USA 2025 - Micro ICS Summit - ICS/OT Threat Landscape
PPTX
Cell Structure & Organelles in detailed.
PDF
FourierSeries-QuestionsWithAnswers(Part-A).pdf
PPTX
PPT- ENG7_QUARTER1_LESSON1_WEEK1. IMAGERY -DESCRIPTIONS pptx.pptx
PDF
O5-L3 Freight Transport Ops (International) V1.pdf
PDF
Classroom Observation Tools for Teachers
PPTX
Orientation - ARALprogram of Deped to the Parents.pptx
PDF
The Lost Whites of Pakistan by Jahanzaib Mughal.pdf
PPTX
master seminar digital applications in india
PPTX
Lesson notes of climatology university.
PDF
Supply Chain Operations Speaking Notes -ICLT Program
PPTX
202450812 BayCHI UCSC-SV 20250812 v17.pptx
PPTX
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
PDF
2.FourierTransform-ShortQuestionswithAnswers.pdf
PPTX
school management -TNTEU- B.Ed., Semester II Unit 1.pptx
PPTX
human mycosis Human fungal infections are called human mycosis..pptx
Trump Administration's workforce development strategy
Soft-furnishing-By-Architect-A.F.M.Mohiuddin-Akhand.doc
OBE - B.A.(HON'S) IN INTERIOR ARCHITECTURE -Ar.MOHIUDDIN.pdf
A systematic review of self-coping strategies used by university students to ...
Black Hat USA 2025 - Micro ICS Summit - ICS/OT Threat Landscape
Cell Structure & Organelles in detailed.
FourierSeries-QuestionsWithAnswers(Part-A).pdf
PPT- ENG7_QUARTER1_LESSON1_WEEK1. IMAGERY -DESCRIPTIONS pptx.pptx
O5-L3 Freight Transport Ops (International) V1.pdf
Classroom Observation Tools for Teachers
Orientation - ARALprogram of Deped to the Parents.pptx
The Lost Whites of Pakistan by Jahanzaib Mughal.pdf
master seminar digital applications in india
Lesson notes of climatology university.
Supply Chain Operations Speaking Notes -ICLT Program
202450812 BayCHI UCSC-SV 20250812 v17.pptx
1st Inaugural Professorial Lecture held on 19th February 2020 (Governance and...
2.FourierTransform-ShortQuestionswithAnswers.pdf
school management -TNTEU- B.Ed., Semester II Unit 1.pptx
human mycosis Human fungal infections are called human mycosis..pptx

Chapter 7: Interpersonal Communication and Body Language

  • 6. Question: The "Psychic Friends Network" went out of business…didn't they see it coming? http://www.wikihow.com/Cold-Read
  • 8. FFaacciiaall EExxpprreessssiioonnss aarree wwiirreedd iinnttoo uuss aatt bbiirrtthh!! But we can change how we are perceived ……
  • 10. Click oonn tthhiiss iinntteerreessttiinngg qquuiizz bbeellooww.. http://www.bbc.co.uk/science/humanbody/mind/surveys/faceperception1/index.shtml
  • 12. FFaakkee oorr RReeaall?? There are 50 or so different types of human smiles. By analyzing the movements of over 80 facial muscles involved in smiling, researchers can tell when a smile is true. LLooookk ffoorr tthhee ccrriinnkkllee iinn tthhee sskkiinn aatt tthhee mmiiddddllee,, oouuttssiiddee ccoorrnneerr ooff tthhee eeyyeess aanndd iiff iitt iiss nnoott tthheerree,, tthhee ssmmiillee iiss pprroobbaabbllyy ffaakkee..
  • 14. So... now that you've come up with very good rationales for your opinion, well... let me just tell you that the only liar up here is me! The guy in the video was actually reciting poetry, the same poem in fact. But because I convinced you that one was a lie, your brain pulled itself together and gave you concrete, well-thought through evidence for one or the other. You actually "saw" things differently--didn't you?
  • 16. Up to 93 % of communication is non-verbal. Including tone of voice, eye movement, posture, hand gestures, facial expressions IIff yyoouu wwaanntt ttoo wwiinn ssoommeeoonnee oovveerr aa ggoooodd rruullee ooff tthhuummbb iiss ttoo mmiirrrroorr hhiiss oorr hheerr bbooddyy llaanngguuaaggee!!!!
  • 17.  Mirroring body language can be used whenever you want to create trust with somebody. The other person experiences you as being the same as them. This sameness happens on an unconscious level and it is one of the ways that humans decided who was with the tribe and who wasn't.  You may have heard of the saying monkey see monkey do. This is because there are a part of the brain that copies the actions of other primates. And Yes, you are a primate too along with Gorillas, Chimpanzees and monkeys.  The part of the brain that copies the actions of others are called "mirror neurons " and are located in the part of the brain called Broccas area. • As a general rule, wait around 50 seconds before following their gestures.
  • 18. EEvviill EEyyee ooff SSaauurraann Gangs have fought over the way someone looked at them.
  • 23.  Fifty-five per cent of the impression we get from someone comes through our body language  Thirty-eight per cent is from the tone, speed and inflection of our voice  and a mere seven per cent is from what we're actually saying!
  • 25. In the initial stages, how you say things is more important than what you say. Pay attention to: Appearance, tone of voice, energy, joyful behavior …
  • 26.  Is your posture stiff and rigid?  Is it too relaxed or loose?  Is you back hunched over?  Do you rock back and forth or fidget?  Do you stand on one leg or two?  Do people move away from you because you stand too close?  Do people move closer to you?
  • 27.  Do you swish and sway when you walk?  Do you walk rigid like a soldier?  Do you make a lot of noise when you walk?  Do you shuffle your feet when you walk?  Do you have a tentative, quiet walk?  Do you walk to quickly?
  • 28.  Are your arms crossed when you speak?  Do your hands and arms flail around when you speak?  Do you use minimal or no hand movements when you speak?  Do you fidget with you hands as you speak?  Do you compelled to touch everything and everyone in front of you?
  • 29.  Do you stick your neck and jaw out as you speak?  Is your head tilted down when you speak?  Do you cock your head to the side when you speak?  Do you constantly nod your head “yes” or “no” when you speak?
  • 30. MMyy eeaarrss hhuurrtt lliisstteenniinngg ttoo yyoouu!! •Voice too high or too low? •Too soft or too loud? •To fast or too slow? •Do you clear your throat a lot as you speak?
  • 31. FFiinnaallllyy.. IImmpprreessssiioonn mmaannaaggeemmeenntt:: KKeeeeppiinngg yyoouurrsseellff iinn cchheecckk oonnlliinnee.. http://ocw.nd.edu/sociology/introduction-to-social-psychology/eduCommons/sociology/

Editor's Notes

  • #7: Cold reading is a series of techniques used by mentalists, illusionists, fortune tellers, psychics, and mediums to determine or express details about another person, often in order to convince them that the reader knows much more about a subject than they actually do.[1] Without prior knowledge of a person, a practiced cold reader can still quickly obtain a great deal of information about the subject by analyzing the person's body language, age, clothing or fashion, hairstyle, gender, sexual orientation, religion, race or ethnicity, level of education, manner of speech, place of origin, etc. Cold readers commonly employ high probability guesses about the subject, quickly picking up on signals from their subjects as to whether their guesses are in the right direction or not, and then emphasizing and reinforcing any chance connections the subjects acknowledge while quickly moving on from missed guesses.
  • #14: Here is a split screen of two videos of the same person. In one, he is telling a story which is true. In the other, he is telling a lie. Now we have the sound turned off. But just by looking at him, see if you can guess which is which. By the time we become adults, we're all unconscious experts at body language. Notice his eyes, his gestures, his breathing. (WATCH VIDEO...)Which one do you think he is lying in--the one of the right or the left? Okay, if you thought it was the one of the right, think about it for a moment and come up with why you thought that.If you thought it was the other one, think about your reasoning for thinking he was lying in that one.So... now that you've come up with very good rationales for your opinion, well... let me just tell you that the only liar up here is me! The guy in the video was actually reciting poetry, the same poem in fact. But because I convinced you that one was a lie, your brain pulled itself together and gave you concrete, well-thought through evidence for one or the other. You actually "saw" things differently--didn't you?
  • #21: When the fish is threatened, it inflates its body by a sudden intake of a large volume of  water or air, erecting its spines in the process. In this inflated stance, few larger species would be tempted to attack it and risk almost certain injury. Although puffer fish are unable to swim effectively in this position, the strategy is a deliberate antipredator action; instead of swimming, the fish drifts with the ocean current. Standing erect, swelling up you chest to make yourself look BIG may have some benefits.