Chapter-4 Introduction to Global Distributions System and Computerized Reservation System.pdf
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The document provides an overview of the Global Distribution System (GDS) and its significance in the travel industry, particularly through Sabre Corporation's role in connecting service providers like airlines and hotels with travel agencies. It details the history of GDS, specifically the Sabre system, including its development and evolution since the 1960s. Additionally, it explains key concepts related to reservations, encoding, and decoding within the context of travel-related transactions.
![FUNCTION PNR (passenger name record) REMARKS
1. AVAILABILITY 120JANDACSIN¥BG
1¤¥1 After 1days Availability check
1¤-1 Before 1days Availability check
2. SEAT SELL 02N13*
2=Passenger number & N = Booking Class
02N13* To get Married segment
3. RETURN AVAILABILITY
CHECK 1R25MAR
4. SEAT SELL 02N13*
2=Passenger number & N = Booking Class
5. ADULT NAME
CHILD NAME
INFANT NAME
-Islam/Kamal MR [ LAST NAME/FIRST NAME ]
- Islam/Rafiq MSTR*C08 -----→ YEAR OF CHILD
-I/ Islam/Lipi MISS*I08 -------→ MONTH OF INFT
Child message:
3CHLD/DOB-2.1
Infant message:
3INFT/LASTNAME/FIRST
NAME /DOB-1.1
DOB : Date Of Birth
6. CONTACT NUMBER 9123456789 FANTASY TRAVEL REFYOUR NAME
7. TIME LIMIT 7TAW/
8. RECEIVE FIELD 6 Agent name
9. END TRANSACTION ER (Press ER 2 Times If have CHD & INF ) Sabre PNR will show in below
10. IGNORE & RETRIEVE IR Airlines PNR will show on
upper right side](https://image.slidesharecdn.com/chapter-4introductiontoglobaldistributionssystemandcomputerizedreservationsystem-240322170040-afac0ef1/85/Chapter-4-Introduction-to-Global-Distributions-System-and-Computerized-Reservation-System-pdf-23-320.jpg)
![FUNCTION ENTRY REMARKS
FARE CHECK FQDACKUL20JAN-BG
-----------------------------------------------------------------------------
JR ENTRY:
JR.DAC/S-OYLON15APR/S-OYDAC20APR/P-ADT1C091INF [RETURN ]
JR.DAC/S-OYLON15APR [ONE WAY ]
Seat Avail : JR01
JR.MandatoryDAC-Origin
/S-OY -Mandatory
LON:Destination
/P-Mandatory
15APR-Date
FARE CHECK
WITH TAX
WQDACKULDAC-AMH
PNR (PASSENGER NAME RECORD)
1. AVAILABILITY 120JANDACKUL¥BG
1¤¥1 After 1days Availability check
1¤-1 Before 1days Availability check
2. SEAT SELL 02N13
2=Passenger number & N = Booking Class
02N13* To get Married segment
RETURN AVAILABILITY CHECK
1¤ R25MAR
3. SEAT SELL 02N13
4. ADULT NAME
CHILD NAME
INFANT NAME
-Islam/Kamal MR [ LAST NAME/FIRST NAME ]
- Islam/Rafiq MSTR*C08 -----→ YEAR OF CHILD
-I/ Islam/Lipi MISS*I08 -------→ MONTH OF INFT
Child message:
3CHLD/DOB-2.1
Infant message:
3INFT/LASTNAME/FIRST NAME /DOB-1.1
DOB : Date Of Birth
5. CONTACT NUMBER 9 12344556Fantasy Travel REF YOUR NAME
6. TIME LIMIT 7TAW/
7. RECEIVE FIELD 6 Agent name
8. END TRANSACTION ER
ER (Press ER 2 Times If have CHD & INF )
Sabre PNR will show in below
9. IGNORE & RETRIEVE IR Airlines PNR will show on upper right side
10. FARE STORE FOM PNR 1) WPABG
2) PQ
PQD-ALL(Fare delete)
11. TICKET ENTRY W¥PQ1N1.1¥ABG¥FINVAGT¥KP7
PQ= Price Quote
N=Pax serial number / A=operating carrier
F=form of Payment / KP=commission on gross fare
Cancel ITN
1) XI
2 )6S
3) ER
4) IR](https://image.slidesharecdn.com/chapter-4introductiontoglobaldistributionssystemandcomputerizedreservationsystem-240322170040-afac0ef1/85/Chapter-4-Introduction-to-Global-Distributions-System-and-Computerized-Reservation-System-pdf-24-320.jpg)
Chapter-4 Introduction to Global Distributions System and Computerized Reservation System.pdf
- 1. Chapter 4:Introduction to Global Distribution System & Computerized Reservation System
- 2. Md Shaifullar Rabbi Assistant Manager Customer Support and Training Department Sabre Travel Network Bangladesh Limited BBA & MBA Major in Tourism and Hospitality Management Faculty of Business Studies University of Dhaka Md Shaifullar Rabbi
- 3. Global Distribution System (GDS) Global distribution system (GDS) is a computerized network system owned or operated by a company that enables transactions between travel industry service providers, mainly airlines, hotels, car rental companies, and travel agencies. The GDS mainly uses real-time inventory (for e.g. number of hotel rooms available, number of flight seats available, or number of cars available) to service providers. Travel agencies traditionally relied on GDS for services, products and rates in order to provide travel-related services to the end consumers. Thus, a GDS can link services, rates and bookings consolidating products and services across all three travel sectors: i.e., airline reservations, hotel reservations, car rentals.
- 10. SABRE Corporation ➢Sabre is a leading software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity across the travel ecosystem. Sabre partners with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. ▪ Our technology is the intelligence behind mobile apps, airport check-in kiosks, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other travel solutions. Positioned at the center of the travel ecosystem, our platform enables our customers to connect people with experiences that matter in their lives. ▪ Dating back to 1960, Sabre was born out of a joint initiative between American Airlines and IBM to create the world’s first computerized airline reservation system. We have since evolved into a technology ecosystem that touches almost every stage of a traveler’s experience. Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
- 11. Industries ▪ 1. Airlines- Full service carrier ▪ 2. Airlines- Low cost carrier ▪ 3. Online Travel Agencies ▪ 4. Leisure Travel Agencies ▪ 5. Travel Management Companies ▪ 6. Corporate Travel Buyers ▪ 7. Car Rental Companies ▪ 8. Rail Providers ▪ 9. Tour Operators ▪ 10. Lodgings ▪ 11. Developers Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
- 12. Sabre GlobalDistribution System ▪ Sabre Global Distribution System, owned by Sabre Corporation, is a travel reservation system used by travel agents and companies to search, price, book, and ticket travel services provided by airlines, hotels, car rental companies, rail providers and tour operators. Originally developed by American Airlines with the assistance of IBM in 1960, the booking service became available for use by external travel agents in 1976 and became independent of the airline in March 2000. The system's parent company is organized into three business units: ▪ Sabre Travel Network: global distribution system ▪ Sabre Airline Solutions: airline technology ▪ Sabre Hospitality Solutions: hotel technology solutions Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
- 13. Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
- 14. Md Shaifullar Rabbi, Assistant Manager, Sabre Bangladesh
- 16. Month Code January JAN February FEB March MAR April APR May MAY June JUN July JUL August AUG September SEP October OCT November NOV December DEC
- 17. Day Numeric Code Alpha Code Monday 1 MON Tuesday 2 TUE Wednesday 3 WED Thursday 4 THU Friday 5 FRI Saturday 6 SAT Sunday 7 SUN
- 18. What does Encoding mean? Encoding is the process of converting data into a format required for a number of information processing needs, including: ▪ Program compiling and execution ▪ Data transmission, storage and compression/decompression ▪ Application data processing, such as file conversion Encoding can have two meanings: ▪ In computer technology, encoding is the process of applying a specific code, such as letters, symbols and numbers, to data for conversion into an equivalent cipher. ▪ In electronics, encoding refers to analog to digital conversion. For Example: Bangladesh- BD, Dhaka-DAC
- 19. What does Decoding mean? Decoding is the process of converting code into plain text or any format that is useful for subsequent processes. Decoding is the reverse of encoding. It converts encoded data communication transmissions and files to their original states. For Example: BD-Bangladesh, DAC- Dhaka Working with Encode/Decode : Codes are set as an international industry (ISO) standard and are used to: ▪ Find general information ▪ Make reservations ▪ Access fares ▪ Issue tickets
- 20. Within the travel industry, codes are used to identify the following items. Cities and airports Lands (countries) Equipment (aircraft types) Airlines Regions (states) To find all the information that we are able to encode and decode, remember the word CLEAR: ▪ City codes (and airport codes) ▪ Land (country) information ▪ Equipment (aircraft) types ▪ Airline codes ▪ Region (state) information
- 22. Creating a Reservation or PNR Building a BF (Booking File) is essential for creating reservations through a CRS. BFs serve as booking records. Booking records are called PNRs on Galileo. In the airline and travel industries, a passenger name record (PNR) is a record in the database of a computer reservation system (CRS) that consists of the personal information for a passenger and also contains the itinerary for the passenger, or a group of passengers travelling together. Mandatory Data Users have five (5) mandatory elements that must be entered in order to create a PNR or BF. If all five fields are not present you will not be able to end transaction on the Booking File. The mandatory fields are: Itinerary Passenger name Phone number Ticketing information Received from (who gave instructions to make the booking)
- 23. FUNCTION PNR (passenger name record) REMARKS 1. AVAILABILITY 120JANDACSIN¥BG 1¤¥1 After 1days Availability check 1¤-1 Before 1days Availability check 2. SEAT SELL 02N13* 2=Passenger number & N = Booking Class 02N13* To get Married segment 3. RETURN AVAILABILITY CHECK 1R25MAR 4. SEAT SELL 02N13* 2=Passenger number & N = Booking Class 5. ADULT NAME CHILD NAME INFANT NAME -Islam/Kamal MR [ LAST NAME/FIRST NAME ] - Islam/Rafiq MSTR*C08 -----→ YEAR OF CHILD -I/ Islam/Lipi MISS*I08 -------→ MONTH OF INFT Child message: 3CHLD/DOB-2.1 Infant message: 3INFT/LASTNAME/FIRST NAME /DOB-1.1 DOB : Date Of Birth 6. CONTACT NUMBER 9123456789 FANTASY TRAVEL REFYOUR NAME 7. TIME LIMIT 7TAW/ 8. RECEIVE FIELD 6 Agent name 9. END TRANSACTION ER (Press ER 2 Times If have CHD & INF ) Sabre PNR will show in below 10. IGNORE & RETRIEVE IR Airlines PNR will show on upper right side
- 24. FUNCTION ENTRY REMARKS FARE CHECK FQDACKUL20JAN-BG ----------------------------------------------------------------------------- JR ENTRY: JR.DAC/S-OYLON15APR/S-OYDAC20APR/P-ADT1C091INF [RETURN ] JR.DAC/S-OYLON15APR [ONE WAY ] Seat Avail : JR01 JR.MandatoryDAC-Origin /S-OY -Mandatory LON:Destination /P-Mandatory 15APR-Date FARE CHECK WITH TAX WQDACKULDAC-AMH PNR (PASSENGER NAME RECORD) 1. AVAILABILITY 120JANDACKUL¥BG 1¤¥1 After 1days Availability check 1¤-1 Before 1days Availability check 2. SEAT SELL 02N13 2=Passenger number & N = Booking Class 02N13* To get Married segment RETURN AVAILABILITY CHECK 1¤ R25MAR 3. SEAT SELL 02N13 4. ADULT NAME CHILD NAME INFANT NAME -Islam/Kamal MR [ LAST NAME/FIRST NAME ] - Islam/Rafiq MSTR*C08 -----→ YEAR OF CHILD -I/ Islam/Lipi MISS*I08 -------→ MONTH OF INFT Child message: 3CHLD/DOB-2.1 Infant message: 3INFT/LASTNAME/FIRST NAME /DOB-1.1 DOB : Date Of Birth 5. CONTACT NUMBER 9 12344556Fantasy Travel REF YOUR NAME 6. TIME LIMIT 7TAW/ 7. RECEIVE FIELD 6 Agent name 8. END TRANSACTION ER ER (Press ER 2 Times If have CHD & INF ) Sabre PNR will show in below 9. IGNORE & RETRIEVE IR Airlines PNR will show on upper right side 10. FARE STORE FOM PNR 1) WPABG 2) PQ PQD-ALL(Fare delete) 11. TICKET ENTRY W¥PQ1N1.1¥ABG¥FINVAGT¥KP7 PQ= Price Quote N=Pax serial number / A=operating carrier F=form of Payment / KP=commission on gross fare Cancel ITN 1) XI 2 )6S 3) ER 4) IR