Chatbots: It's like Uber for Conversations
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This document discusses chatbots and their current and potential uses. It provides a brief history of chatbots including early examples like ELIZA in 1966 and Siri in 2011. It then outlines some common types of chatbots including those for customer support, form filling, and search extensions. The document notes that while chatbots still have language and context limitations, they present an opportunity. It provides examples of chatbots for education, productivity, media, and entertainment. In closing, it thanks the reader.
Chatbots: It's like Uber for Conversations
- 1. November 30th, 2016 CHATBOTS Uber for Conversations @LiamBoogar Brand director @Algolia
- 2. - Search as a Service - 17B Queries/month - 2,000+ Paying Customers in 100+ Countries - Avg. Query time <35ms. Algolia. CHATBOTS
- 4. Speed Limited attention. Search & Chatbots : Similarities CHATBOTS Design/UI Less is more. Relevancy Speaks volumes.
- 5. A computer program designed to simulate an intelligent conversation via auditory or textual methods. CHATBOTS What’s a bot?
- 8. An Overview. CHATBOTS Human Machine Niche General Customer Support “How can I help you?” Form-filling Replacement “What’s your name?” Search Bar Extension “What would you like to buy?”
- 9. CHATBOTS An Opportunity. “All in all, there are very interesting entries, but we are still early in the game. Think GUI in early 1990s.” - Vadim Berman, CTO & Co-Founder, LinguaSys”
- 11. Examples: Dating CHATBOTS Mitsuku - Natural conversation - Emotional
- 12. Examples: Education CHATBOTS - Language-learning through Chat - Uses existing content/knowledge - One bot per language
- 13. Examples: Productivity CHATBOTS - Leverages multiple APIs - Uses Slack wisely
- 14. Examples: Media CHATBOTS - Enhanced RSS - Primitive “Recommendations” - Just another Distribution Channel
- 15. Examples: Media CHATBOTS - Beyond RSS. - Natural conversation, customized interaction. - Content adapted for a new channel
- 16. Examples: ...And Chill CHATBOTS - Netflix Recommendations - Man behind the curtain or not?
- 17. Examples: It’s Alive! CHATBOTS - Engage your Facebook community with automated content. - Flexible content style for multiple purposes.
- 18. November 30th, 2016 Thanks! @LiamBoogar Brand director @Algolia