Introduction to Chatbots
- 1. CHATBOTS Chatbots are artificial intelligence systems that we interact with via text or voice interface.
- 2. WHY CHATBOT??? In essence, chatbots must understand the intent of the user. There is a need to infuse intelligent quotient into the bot. Let us take the case of a user asking a bot to suggest the best place for eating. The chatbot must understand what the user wants, provide a proper response – In this case, provide the name of the best hotel, though the user has mentioned it as ‘place. Thus, the integration of bots in Messengers is an enormous opportunity for brands to establish a conversational relationship with their customers
- 4. TYPES OF CHATBOT Rule-based chatbots: These are developed using text analytics and programming languages. The chatbot is based on coding rules. Intelligent chatbots: Other which is smarter, build using machine learning. This requires a massive amount of steaming data and the system will have to learn on its own. The best AI based chatbots available online are Mitsuku, Rose, Poncho, Right Click, Insomno Bot, Dr. AI and Melody
- 5. AI and CHATBOT CONNECT Artificial intelligence (AI) is proving to be the best answer humans have yet come up with to enhance the user experience, while drastically reducing costs. The evolution of AI is exponential. Simply put, as AI “learns,” it begins to learn faster. Everything that a “bot” learns potentially adds to its ability to learn more AIs have long been able to talk to each other, as can be observed in this fun experiment from 2011. In fact, Cleverbot has been online since 1997. As AI evolves, the conversations between AIs is becoming more complex and humanlike, at least in flow and sound, all the time (and sometimes just as silly). Furthermore AIs can now teach each other and learn from each other. Once again, this represents a huge increase in the speed and evolution of AI learning.
- 6. TURING TEST it was a test designed to evaluate a machine’s ability to demonstrate intelligent behavior that is indistinguishable from human behavior. The test was a text only exercise, thus eliminating the need to accurately synthesize live human speech. The object of the test was to see if a real human could tell that the “person” on the other end of the chat was human or a robot While the Turing Test, itself, is no longer really relevant, due to the fact that it is so simple to cheat, the idea has continued to evolve. Today, there are still competitions to fool judges into thinking they are talking to a real human, and in fact, many people online are being tricked by bots, every day
- 8. USES OF CHATBOT Weather bot. Get the weather whenever you ask. Grocery bot. Help me pick out and order groceries for the week. News bot. Ask it to tell you when ever something interesting happens. Life advice bot. I’ll tell it my problems and it helps me think of solutions. Personal finance bot. It helps me manage my money better. Scheduling bot. Get me a meeting with someone on the Messenger team at Facebook. A bot that’s your friend. In China there is a bot called Xiaoice, built by Microsoft, that over 20 million people talk to. See? With bots, the possibilities are endless. You
- 9. WHERE DO I BUILD CHATBOT??? “The difficulty in building a chatbot is less a technical one and more an issue of user experience. The most successful bots will be the ones that users want to come back to regularly and that provide consistent value.”
- 11. MYPOLLY.AI
- 13. THANK YOU