CIO Tech Poll: Tech Priorities 2020
- 1. CIO Tech Poll: Tech Priorities 2020
- 2. 2 38% 38% 39% 39% 40% 41% 42% 43% 44% 49% 54% 54% 56% 58% 63% 68% 6% 1% 3% 4% 4% 6% 6% 2% 5% 3% 1% 6% 2% 4% 4% 1% 34% 30% 41% 41% 34% 38% 47% 36% 35% 22% 29% 33% 28% 29% 26% 24% 22% 31% 17% 16% 23% 15% 5% 18% 16% 26% 16% 7% 14% 8% 9% 7% Multi-cloud 5G enabled devices DevOps/DevSecOps Employee experience technologies Containers and microservices SaaS migrations Collaboration tools/technologies Data analytics frameworks Marketing automation Robotic process automation (RPA) Customer experience technology Cloud (non-SaaS) Artificial intelligence & machine learning Business process mgmt/workflow automation BI/analytics tools Cybersecurity Increase Decrease Remain the same Unsure Source: CIO Tech Poll: Tech Priorities, 2020 Largest Spending Increase Seen in Security & Analytics Q. Will your spending for each of the following categories increase, decrease or remain the same in the next 12 months compared to the past 12 months?
- 3. 3 12% 14% 15% 16% 16% 17% 19% 21% 21% 24% 24% 32% 62% Wearables Facial recognition Serverless computing Cloud infrastructure Virtual reality/augmented reality Drones and robots 5G Speech-recognition technology/digital assistants Cloud/SaaS Blockchain IoT/M2M Big data/analytics AI/machine learning Source: CIO Tech Poll: Tech Priorities, 2020 AI & Machine Learning Considered to be Most Disruptive Q. Which of the following do you consider to be DISRUPTIVE TECHNOLOGIES (that is, technologies that have the potential to significantly alter the way businesses or entire industries operate? North America: 60% Non-NA: 72% Enterprise: 13% SMB: 22%
- 4. 4 34% 38% 3% 25% Increase Decrease Unsure No change Source: CIO Tech Poll: Tech Priorities, 2020 Spending Towards Newer Technologies Q. As a proportion of your organization’s total technology spending, how would you describe the level of spending with newer technology over the past 12 months? AND How do you expect the percentage of your organization’s spending with newer technology companies (for example, Slack, ThoughtSpot, Rubrik) will change during the next year? 14% of overall tech spending will be spent with NEW tech companies
- 5. 5 5% 7% 19% 35% 37% 38% 42% 53% 60% 65% Creating/launching in-house venture capital groups Partnering with investment groups On-site innovation days Create specialized team to review Join and become active in technology user groups Customer references Research analyst firms and follow their best practices Read reviews written by experts Pilot testing/product demonstration Attend external events and/or conferences Source: CIO Tech Poll: Tech Priorities, 2020 IT Leaders Rely on Events & Pilot Testing for Vendor Evaluations Q. Which of the following has your organization implemented to evaluate emerging technology vendors?
- 6. 6 4% 9% 34% 36% 40% 47% 73% Not sure Hire new part-time employees Use a managed services provider Contract with gig workers Hire new full-time employees Reskill existing talent Upskill existing talent Keeping Pace with New Tech Implementations Source: CIO Tech Poll: Tech Priorities, 2020 Q. Which of the following will your company do over the next 12 months to ensure your IT skill sets keep pace with new technology implementations?
- 7. 7 • Technology budgets continue to increase year over year with a smaller percentage expecting a budget decrease this year. • Cybersecurity and BI/analytics tools are expected to see the largest increase in spending throughout the next year. • Be on the look out for AI and machine learning – 62% of IT leaders say that this is considered to be the most disruptive technology and 47% expect AI/ML to have a positive impact on their business in 3-5 years. • The majority of companies keep pace with technology by upskilling existing talent (73%), followed by reskilling existing talent. • Keep in mind that at 48% say lack of budget was the biggest challenge getting in the way of implementing new technology Key Takeaways Source: CIO Tech Poll: Tech Priorities, 2020