The document discusses the client-case worker relationship in social work. It defines relationship as the responsible and disciplined use of the case worker to help enable the client's capacities through open communication. There are two main elements to establishing a good relationship: the client's trust in the worker's competence and goodwill. Relationship is purposeful and time-limited, focusing on problem-solving, unlike social relationships which are open-ended. Characteristics of a good relationship include acceptance, support, honesty and dealing with issues from outside the work constructively. The overall goal of the relationship is to help clients address their psycho-social needs and problems through an individualized approach.
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