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Capability Maturity Model Integrated (CMMI®) ProgramSummaryBy:  Ghassan Rassoul (ESKADENIA Software)
 CMMI® Practical ViewA collection of best practices from industry experienceA descriptive Model and not a Prescriptive StandardTells us “What to do” and not “How to do”“How to do” part is organization specific where implementation best practices & business context  play a vital roleA complete suite includingFormal Training SetAppraisal MethodologyDetail Model DescriptionsHas constellations, representations, maturity/capability levels and disciplines to suit different business context and needsThe median improvements• Cost	: 20 percent• Schedule	: 37 percent• Productivity	: 67 percent• Quality	: 50 percent• Customer satisfaction	: 14 percent• ROI	: 4.8:1Ghassan - ESKA2Amman TT
CMMI® ApplicationAcquireSystemsCMMI®SoftwareCMMI®ServiceDevelopHardwareServicesPerspectives…Areas…Information TechnologyAnd More…Banking & FinanceHospitalsBPODomains…Ghassan - ESKA3Amman TT
CMMI® Maturity LevelsGhassan - ESKA4Amman TTL5L4L3L2L1
EngineeringProject ManagementProcess ManagementSupportCMMI® Process BlocksGhassan - ESKA5Amman TT
Organizational Innovation & DeploymentCausal Analysis & ResolutionL5Organizational Process PerformanceQuantitative Project ManagementL4Organizational TrainingOrganizational Process Definition (+IPPD)Organizational Process FocusRisk ManagementIntegrated Project Management (+IPPD) Validation VerificationProduct IntegrationTechnical SolutionRequirements DevelopmentDecision Analysis & ResolutionL3Supplier Agreement ManagementProject Monitoring and ControlProject PlanningRequirements ManagementConfiguration ManagementProcess & Product QAMeasurement & AnalysisL2EngineeringProject ManagementProcess ManagementSupportCMMI® Process Areas (PA’s)Ghassan - ESKA6Amman TT
CMMI® Trends over the past 4 yearsGhassan - ESKA7Amman TTData from the SEI’s Semi-Annual Reports
Critical Success Factors for EffectivenessProgram ManagementManagementInvolvementCapableWorkforceCulturalChangeLeadsEffective CMMI®ImplementationGhassan - ESKA8Amman TT
Key Learning'sClear Implementation Strategy / Project Governance
Roadmap activities, Resources
Scheduling, Dependencies between all stakeholders (government, vendor, IT)
Excellent communication mechanism between all stakeholders
Expectation setting at each stage
Risk management at Consortium level and for each company
Visibility/Reporting and Escalations for all stakeholders
How to integrate multiple technologies/ tools/ lifecycle approaches for the clients
There is NO standard box process solution, it is org. specific
Leveraging best practices and experiences within similar community
Enabling improvement is a management responsibility

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cmmi program overview 2011 eng

  • 1. Capability Maturity Model Integrated (CMMI®) ProgramSummaryBy: Ghassan Rassoul (ESKADENIA Software)
  • 2. CMMI® Practical ViewA collection of best practices from industry experienceA descriptive Model and not a Prescriptive StandardTells us “What to do” and not “How to do”“How to do” part is organization specific where implementation best practices & business context play a vital roleA complete suite includingFormal Training SetAppraisal MethodologyDetail Model DescriptionsHas constellations, representations, maturity/capability levels and disciplines to suit different business context and needsThe median improvements• Cost : 20 percent• Schedule : 37 percent• Productivity : 67 percent• Quality : 50 percent• Customer satisfaction : 14 percent• ROI : 4.8:1Ghassan - ESKA2Amman TT
  • 4. CMMI® Maturity LevelsGhassan - ESKA4Amman TTL5L4L3L2L1
  • 6. Organizational Innovation & DeploymentCausal Analysis & ResolutionL5Organizational Process PerformanceQuantitative Project ManagementL4Organizational TrainingOrganizational Process Definition (+IPPD)Organizational Process FocusRisk ManagementIntegrated Project Management (+IPPD) Validation VerificationProduct IntegrationTechnical SolutionRequirements DevelopmentDecision Analysis & ResolutionL3Supplier Agreement ManagementProject Monitoring and ControlProject PlanningRequirements ManagementConfiguration ManagementProcess & Product QAMeasurement & AnalysisL2EngineeringProject ManagementProcess ManagementSupportCMMI® Process Areas (PA’s)Ghassan - ESKA6Amman TT
  • 7. CMMI® Trends over the past 4 yearsGhassan - ESKA7Amman TTData from the SEI’s Semi-Annual Reports
  • 8. Critical Success Factors for EffectivenessProgram ManagementManagementInvolvementCapableWorkforceCulturalChangeLeadsEffective CMMI®ImplementationGhassan - ESKA8Amman TT
  • 9. Key Learning'sClear Implementation Strategy / Project Governance
  • 11. Scheduling, Dependencies between all stakeholders (government, vendor, IT)
  • 12. Excellent communication mechanism between all stakeholders
  • 14. Risk management at Consortium level and for each company
  • 16. How to integrate multiple technologies/ tools/ lifecycle approaches for the clients
  • 17. There is NO standard box process solution, it is org. specific
  • 18. Leveraging best practices and experiences within similar community
  • 19. Enabling improvement is a management responsibility
  • 20. Improvement focuses on fixing the process, not on blaming the people
  • 21. Improvement must be measured and periodically reinforced
  • 22. Improvement requires constancy of investments, rewards, and incentives
  • 23. Improvement is a continuous processGhassan - ESKA9Amman TT
  • 24. The IDEAL Wheel5. Learning4. ActingAnalyzeandvalidateProposefutureactionsImplementsolution1. InitiatingRefinesolutionEstablishimprove-ment infra-structureStimulusforchangeBuildsponsor-shipSetcontextLife cycle for an Improvement Program a version of Plan-Do-Check-ActPilot testsolutionCharacter-ize current & desired statesCreatesolution2. DiagnosingDeveloprecommen-dationsPlanactionsSetprioritiesDevelopapproach3. EstablishingInitiatingDiagnosingEstablishingActingLearning© Software Engineering InstituteGhassan - ESKA10Amman TT
  • 25. Typical Timeliness to achieve CMMI®-L3 from Ground ZeroGap analysis and Process EnhancementProcess Implementation cycle 3 & 4Appraisal3M7M12M0M14MProcess Implementation cycle 1 & 2Pre-AppraisalClose Pre-Appraisal Gaps*M=MonthsGhassan - ESKA11Amman TTSpot Check&ATM TrainingThe accurate schedule and roadmap shall be drawn for each organization after the completion of Gap Analysis and Action planning (visit 1) with mutual agreement.
  • 27. Typical CMMI® Training Plan for One CustomerGhassan - ESKA13Amman TT
  • 28. Some Facts from the industryGhassan - ESKA14Amman TT
  • 29. Some Facts from the industryGhassan - ESKA15Amman TT
  • 30. Some Benefits Derived from CMMISource: CMU/SEI-2006-TR-004 Ghassan - ESKA16Amman TT
  • 31. Some Benefits Derived from CMMISource: CMU/SEI-2006-TR-004 Ghassan - ESKA17Amman TT
  • 32. Some Benefits Derived from CMMISource: CMU/SEI-2006-TR-004 Ghassan - ESKA18Amman TT1ST Period2nd Period3rd Period4th Period5th Period6th Period7th Period8th Period9Th Period
  • 33. Some benefits for a CMMI ML3 OrganizationFor the same size of enhancement projects (approximately 133 FP)Productivity (Function Point / Effort Month) was projected to increase by 132%Project duration reduced by 50%Effort reduction by 50% Defect density reduced by 75%. Ghassan - ESKA19Amman TT