Communicate skill & body language
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R. Ravindra Kumar is a seasoned speaker, trainer, and spiritual life coach with 30 years of experience in the life insurance industry, currently serving as a regional manager at LIC of India. He specializes in personal development, communication skills, and professional grooming, offering workshops and coaching for individuals at various organizational levels. His approach emphasizes the significance of effective communication, body language, and first impressions in both personal and professional settings.
Communicate skill & body language
- 1. ight dvise ariable & aluable nnovative Communication & Body Language R RAVINDRA KUMAR
- 2. R Ravindra Kumar Mindful Speaker, Trainer and Spiritual Life Coach. R Ravindra Kumar has 30 years of experience working in worlds largest Life Insurance Company LIC OF INDIA in India and abroad at Fiji Islands. Presently working as Regional Manager in LIC OF INDIA. Favored With Psychic Abilities, Ravi has Honed Him To A Level Where He Can Heal And Transform Lives. Engaged With His Profound Occult Knowledge And A Powerful And Selfless Will To Serve, He Extensively Conducts Healing Sessions, Workshops And Offers Remedies For The Karmic Deficits. As a Coach, Facilitator, Manager and Trainer, He has been Helping Professionals Achieve their Career Goals since the 1999.. He is having much passion and interest coaching to Sales Executive, and Management professionals from corporations, as he is working with employees from all levels of organizations and Internationally Educated is working with employees from all levels of organizations and Internationally Educated Professionals, as well as students and graduates from colleges and universities. Throughout his career, he worked with clients of outplacement and career transition firms, colleges, and community employment centers. In his work, has provided Coaching and consulting to clients of all levels of organizations - Vice President to Employees beginning their careers. Widely travelled Sri Ravindra Kumar is a multilingual leader and Spiritual Mentor with a wide experience in multi-cultural and global environment. Reading, music,creative presentations and development of human resources are his areas of special interest. “How would your life change if you could tap into your full potential? What one thing do want most for your life but feel unable to reach it? How would you like to set goals and create a blueprint or roadmap to not only reach your goal, but sustain it? Come and Discuss with R Ravindra Kumar He will Show you You Can do in life.”
- 3. What I have to offer .. To build your Dream ?
- 5. Definition:- Communication is the act of is the act of transferring information through speech, the written word, or more subtle non-verbal ways Thursday, December 30, 2021 5
- 6. Communication skills Communication Skills is the set of skills that enables a person to convey information so that it is received and understood by the receiver in the same manner that it is sent.
- 7. 30 December, 2021 7
- 8. Essential Features of Effective Communication Essential Features of Effective Communication Seven C’s of Effective Communication 1.Completeness (convey all facts required by the audience) 2.Conciseness – {Crisp & brief} (essential message in limited words to the audience) 2.Conciseness – {Crisp & brief} (essential message in limited words to the audience) 3.Consideration (Empathize with the audience and exhibit interest in the audience) 4.Clarity (use of exact, appropriate and distinct words) 5.Concreteness (with specific facts and figures) 6.Courtesy (showing respect for the receiver of message) 7.Correctness (exact, correct and well-timed)
- 9. Effective Effective Presentation Presentation skills skills According to research, the importance and value of any Effective Business Presentation skills relies upon the skills relies upon the following factors: 7% Verbal 38% Vocal 55% Body Language
- 10. TYPES OF COMMUNICATION The process of passing any information from one person to the other This can either be: 1. Verbal Communication Non-Verbal person to the other person with the aid of DIFFERENT medium is termed as communication. 2. Non-Verbal Communication or 3. Visual Communication
- 11. SMILE COMMUNICATES SMILE COMMUNICATES Research shows that people who smile are perceived to be more pleasant, sincere, sociable, competent, honest, highly esteemed honest, highly esteemed and popular. So, it’s desirable for the marketing professionals to influence the perceptions of his clients with positive cues like an earnest smile.
- 12. Eye-to-eye communication — is critical to intimate emotional communication for all kind of emotions – love, fear, trust, anxiety.”
- 14. WOULD YOU BE COMFORTABLE IN DOING BUSINESS WITH THEM ?
- 15. OR YOU WOULD BE COMFORTABLE IN DOING BUSINESS WITH THESE ?
- 17. IF YES THAN WOULD YOU LIKE IT WHEN THE WORLD SEES THE WORLD SEES YOU IN THE FIRST CATEGORY?
- 18. DRESSING Many of us object to being judged on how we look. We prefer to be recognised because of our skills and abilities, not because of our dress and grooming. BUT like it or not, Appearance is important. People begin to evaluate us before any words are ever spoken.
- 19. DRESSING looking your professional best in the workplace can give you a competitive advantage. It simply means dressing in a way It simply means dressing in a way that projects an image of the sophisticated, successful working individual you are or would like to become.
- 20. SHIRTS As a rule, the simpler the better. Colours: White, off white, pale, blue shirts are preferred; though you may wear dark colored shirts too.
- 21. Shirts – Don’t Wear THICK STRIPES CHECKS
- 22. TROUSERS They should preferably be dark though you may wear beige and with a dark colored shirt. Try to have at least one pair of black trousers
- 23. TIES No loud colours or patterns. Here are some well accepted colours and patterns
- 24. SOCKS Choose a color that coordinates with your trousers (usually black, dark gray, dark brown, or dark blue) Make sure they are long enough not to expose your skin when you sit down. Socks – Don’ts Socks – Don’ts -Don’t wear white socks - Don’t’ wear unwashed socks - Don’t wear torn socks - Don’t wear fancy colour socks
- 25. SHOES Wear a good pair of leather shoes- black and brown/tan shoes. Shoes must be polished everyday. Do not wear shoes that look casual. Also, do not wear shoes with worn out heels.
- 26. BELTS Wear only formal belts with a sleek buckle. As thumb rule, match your belt to your shoes. Avoid these buckles.
- 27. PERSONAL GROOMING • First Impressions are very important, you will be judged within the first 30 seconds of entering a room • Do wear your suitable dress when you conduct business outside your office. Your authority travels with you. • Do keep hair and nails clean and neat. • Do keep hair and nails clean and neat. • Do wear appropriate jewelry. • Do Not overpower your appearance with heavy cologne! • Maintain Personal Hygiene. • Avoid tattoos/display. • Essential accessories viz. Briefcase and Laptop cases should be simple , clean and well maintained. • Do Not wear short-sleeved shirts under suit coats. Showing a clean cuff is a must.
- 28. IMPACT Does Dress Impact Promotion Potential? Yes – 96% No – 4%
- 29. HAND SHAKE
- 30. MEANING OF HANDSHAKE • When You shake hands with a person you do much more than saying “Hello”.You say “This is Who I am”. Who I am”. • An Handshake is massive indicator of a persons’ Depth of Character , Trustworthiness and Strength. • It is a simple gesture which builds connections and can leave an impression of a person
- 31. MANAGING GOOD HANDSHAKE •1. Start with eye contact eye contact and a smile.
- 32. MANAGING GOOD HANDSHAKE 2. Go for the thumb. Keep your hand open and make sure your handshake will be a hand shake, not a finger or palm shake. This means getting the shake. This means getting the joint of your thumb (the lower joint - the tissue between your thumb to your forefinger) nestled into the joint of their thumb. This allows you to truly have a full handshake.
- 33. MANAGING GOOD HANDSHAKE 3. Firm, not strong. A good handshake is firm but not overpowering. doesn't overpowering. doesn't feel like a dead fish. Always make your grip firm, but make adjustments based on the firmness of the other person's grip.
- 34. MANAGING GOOD HANDSHAKE 4. Up and down, not back and forth. A good handshake has a nice up and down a nice up and down motion, not a back and forth one. Again, adjust the motion to what seems natural and comfortable to the other person
- 35. MANAGING GOOD HANDSHAKE • 5. Adjust duration. Some people prefer a long handshake, others prefer them much shorter. Observe the other person and adjust the other person and adjust the duration to the situation, how well you know the person, and what seems comfortable to them. Generally 2-3 seconds is the right time.
- 36. MANAGING GOOD HANDSHAKE Shake hands at an equal level
- 37. 1. "I am dominant" Placing your palm downward when offering your hand to someone is a way of showing way of showing dominance. By placing your palm downward, you force the other person to place his palm up, which is a submissive position. In everyday situations it should be avoided.
- 38. 2. "Bone Crusher" Handshake grip should be no harder than the strength that you would use to hold a door handle. In addition, you should match your grip to the person you are shaking hands should match your grip to the person you are shaking hands with. Elderly people require a looser grip. If you are ever stuck in a bone-crushing handshake, the best thing to do is make a comment such as "wow, that's quite the grip you've got there". In most cases the person will back off.
- 39. 3. "Limp Fish" A limp handshake signals to the other person that you are : nervous ,uncertain , or nervous ,uncertain , or uninvolved. If you are unsure whether your handshake is limp, ask to practice with a few friends until you get your grip right.
- 40. 4. "Just Fingers" Even worse than the limp handshake is the one in which you only shake the other person's fingers. In order to avoid his In order to avoid his situation, be sure that the webbed part of your hands between your forefinger and thumb are touching before you grasp the other person's hand.
- 41. 5. "The Double-Hander" Although there are instances where a double-handed handshake is appropriate, if used with someone that you have just met it can seem have just met it can seem overly personal or intimate. Unless you are a politician or a grandmother, it is probably best to reserve the double- handed handshake for close friends.
- 42. 6. "The Long Handshake" Long after the introductions are over and if the other person is still pumping your hand up and down then this is wrong. is wrong. The ideal handshake lasts 2-3 seconds and does not go on longer than the verbal introduction. Any longer, and it can seem like you are just holding hands.
- 43. 7. "Without Eye Contact" Have you ever shaken hands with someone who wouldn't look you in the eye? You probably wondered what they had to hide. This shows that a person is hesitant to they had to hide. This shows that a person is hesitant to meet people. So If your lack of eye contact is due to social anxiety, practice looking at a spot between the eyes, so that you at least give the appearance of meeting the other person's gaze.
- 44. 8. "Too Close" Similar to the dominant handshake and the bone crusher, the "too close" handshake involves the other person coming in very close to you to shake hands, or pulling you in close as you are shaking hands. In either case, the closeness you in close as you are shaking hands. In either case, the closeness of the handshake is likely to make you feel uncomfortable. Simply take a step back. Unless the other person has you in a vice grip, you should be able to reclaim your personal space.
- 45. Exchanging Business Card Business cards are an invaluable tool when it comes to promoting your company, but what are the rules when it comes to exchanging them? Far from being a universal system, the giving and receiving of business universal system, the giving and receiving of business cards differs between cultures. So how can you be sure to follow the necessary protocol?
- 46. Exchanging Business Card Do’s • Reading what is on the card not only displays that you are interested, it also gives you a chance to learn something about the person and the company that the person and the company that could help you lead the conversation meaningfully.. • Always carry sufficient quantity of cards with you to exchange with potential clients . Even on holidays, you are very likely to find many important contacts and business card exchanges can take place in the most unlikely places.
- 47. Exchanging Business Card Do’s • Treat the business card you receive as you would the person. • Business cards are always received with two hands but can be given with only one. (Right hand) However giving by both hands is suggested • When you meet someone for first time, • When you meet someone for first time, it's ok to request a business card from them. However, If the person is of a higher position than yourself, you should wait for them to offer their card to you first. Remember if they want you to have a card, they will give you one! • Please hold the card in both hands when offering it. Hold the top edges/corners and ensure that the card is not held upside down-It should be in readable position for the receiver
- 48. Exchanging Business Card Don’ts • Never grab the card and simply shove it into your pocket. You are showing disrespect by doing that. • Never handout torn or worn business cards business cards • Don't place the business cards in a bag, pocket or wallet Doing so shows disrespect and an all around lack of organization on your part. • Never hand out more than one card to a new contact –unless asked. Leaving two or three may give the signal that you want them to make contacts for you which is unprofessional.
- 49. Phone Etiquette
- 50. Phone Etiquette Do’s • Turn off your phone or change to silent/vibrator mode before, presentation, or a meeting. Leave it off at weddings, or anyplace a quiet atmosphere is mandated, such as a atmosphere is mandated, such as a library, museum, or any place of worship. • 3 meter rule - Maintain a distance of at least 3 meters from the nearest person when talking on a cell phone. No matter how quietly you speak, if standing too close, others are forced to overhear your personal talk.
- 51. Phone Etiquette Do’s •Please keep It short - Keep public conversations brief and get back to the caller when you're not in a public place •Low decibels please - Cell phones have •Low decibels please - Cell phones have sensitive microphones that can pick up a very soft voice while blocking out ambient noise. Yelling into a cell phone is not necessary. When people are nearby, be considerate and keep your voice low, your tone unemotional and even, and your conversation private •Pick up your Phone within 3 rings.
- 52. Eyes Communicate Research has shown that of the information relayed to a person's brain, 80% comes through the eyes, 9% through the ears, and 11% through other senses.
- 53. The most important visual is you The Eyes Have It, And They're All On You... and Your Gestures [ Study after study [ Study after study confirms that gesture, movement, and facial expression contribute significantly to helping your listeners grasp what you say.
- 54. Gestures communicate Hand signals can communicate without the use of any speech. The way a person stands reflects their level of confidence and comfort level.
- 55. HANDS TO FACE "Unconscious face- touching gestures indicate disbelief in what is being said by the speaker" speaker" (Morris 1994). Because the listener feels a mental conflict in voicing his disagreement, he performs "a minor act of self-comfort" (Morris 1994).
- 56. We fold our arms across our bodies when we feel our position or opinions are ARM BARRIERS feel our position or opinions are under attack or we want to ward off an investigation of our real feeling.
- 57. Crossed Arms on Chest This is a tactic by people to put a barrier against someone they don't like.
- 58. A person putting his hands in his pocket may either exhibit any of the following body language signals: 1) He may be nervous, anxious or uncomfortable with the situation. 2) He may be hiding something from you. 3) He may be restraining himself from doing a specific action or movement. 4) He may be bored, inattentive, or uninterested. Putting your hands in the pocket may give the impression that you're not confident
- 59. To effectively communicate, To effectively communicate, we must realize we must realize that that we we are all different in the way are all different in the way we perceive the world we perceive the world and and we should use this we should use this understanding understanding as a guide as a guide to our communication to our communication to our communication to our communication with others. with others. ---Tony Robbins
- 60. DAD ADVISED SON FOR HIGHER EDUCATION ! 30 December, 2021 60
- 67. Have employees participate in the agency’s social media campaign.
- 68. Target “influencers” including editors, bloggers, consultants and PR pros in the agency’s target markets.
- 69. Keep up with changes in social media platforms.
- 77. R. R. Ravindra Ravindra Kumar Kumar Chief Mentor UTOPIA’S MASTER of POSSIBILITIES FIJI ISLANDS Just +91 9726351246 Or 12/27/2021 rravindrakumar@hotmail.com Just +91 9726351246 Or send TEXT ON +919427960310 Email :: ME@ rravindrakumar@hotmail.com rravindrakumar@gmail.com rravindrakumar@yahoo.com rravindrakumar@rediffmail.com Join me @ http://www.ca.linkedin.com/pub/r-ravindra-kumar- chief-mentor/0/670/107 Tweet your comments on http://www.twitter.com/#!/rravindrakumar