Competency of the Month: Develops comprehensive knowledge
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Develops comprehensive knowledge of products and applications to maintain credibility as a subject matter expert. Acquires knowledge through published information, contacts, and formal learning to serve as a resource for distributors, end-users, and others. Assumes the role of resident expert by keeping up-to-date on new product developments and sales strategies to effectively help customers.
Competency of the Month: Develops comprehensive knowledge
- 1. DEVELOPS COMPREHENSIVE KNOWLEDGE TO BE A CREDIBLE RESOURCE Develops a comprehensive knowledge of products and potential applications; understands that up-to-date knowledge is required to maintain credibility as a subject matter expert with distributors and end-users; acquires knowledge through sources of published information supplemented with personal internal and industry contacts; keeps current on product/service developments through more formal learning opportunities; assumes the role of resident expert and develops product knowledge for the purpose of serving as a resource to others
- 2. Acquire the comprehensive knowledge of products and product sales strategies required to keep on target with client needs Have the confidence in his/her expertise to establish him/herself as an effective resource Believe that there is always something new to learn Recognize that his/her credibility as a resource to customers is dependent upon the frequency and thoroughness with which he/she updates his/her product and applications knowledge © GrowthPlay High Performers:
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