1) The document proposes an approach called TL-ERC that uses transfer learning to improve emotion recognition in conversations. TL-ERC pre-trains a hierarchical dialogue model on multi-turn conversation data and transfers its parameters to an emotion classifier.
2) Experiments show that TL-ERC improves performance and robustness over randomly initialized models, especially with limited training data. TL-ERC also reaches optimal validation performance in fewer training epochs.
3) Comparisons indicate TL-ERC outperforms previous state-of-the-art models for emotion recognition and is better able to leverage pre-trained weights than training from scratch.