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Courageous Agile
How to work together when the world is falling apart
30 April 2020 @ 6 p.m. Zoom MeetingHouston, TX
What is
Courage?
The ability to do something that frightens
one; strength in the face of pain or grief.
Origin: “heart” as source of feelings, ‘corage’
Courage starts with showing up and
letting ourselves be seen.
Brene Brown
VALUES: Ethical Code of Practice
http://www.scrum.org
Courage is the most important of
all the virtues, because
without courage you can't practice
any other virtue consistently.
Maya Angelou
Coronavirus Lockdown,
Day 5425*
A discussion about courage
must directly confront our fears.
*NOT REALLY, BUT IT SURE FEELS LIKE IT
What are some
of our greatest
fears right now?
Exercise (3 min):
Log into poll and add the top 1-2 fears
you feel are dominating our lives at
the moment.
Credit: Layers of Fear video game, screenshot from GamePressure
Word Cloud results from poll during meeting, 30 Apr 2020
▪ At work: With your teams or in your situation
▪ In surviving while looking for work
What is the
greatest fear
you’re facing?
Credit: Nanses Nanai (DeviantArt)
Exercise (2 min):
Write this down on a sticky or notepad
for you to identify later (private)
What does Frozen 2 have to say about Courageous Agile?
Video located at https://youtu.be/gyFub7IuoJQ
Throughout she practices openness and
specifies each major fear she feels
Calls out her fears by name
She feels a strength to go on and decides
to do the next right thing
She chooses courage
She admits she doesn’t have the answers, so will take small
steps to move forward (e.g. small increments)
“I don’t know”
While taking small steps, she continues to address her fear
openly and stays focused on what is immediately in front.
Limits scope
How does Anna reflect Agile leadership amidst a brutal crisis?
She remains hopeful for the future
“And with the dawn, what comes then?”
(…the next increment)
https://images.app.goo.gl/VsmCamwQC1pstFP4A
Pic: https://www.teepublic.com/mug/6860858-do-the-next-right-thing-from-frozen-ii
Go back to the fear you wrote down.
▪ Where do you need to practice courage the most to face it?
▪ How can you overcome that fear?
What is the
next right thing
you need to do?
Exercise (2-3 min):
Write down several things you can do
right now to make small steps toward
practicing courage in your situation.
How can we start
practicing courage?
LIBERATING STRUCTURES
TRIZ & MIN SPECS
TRIZ (35 min)
Stop counterproductive activities and behaviors to make
space for innovation/moving forward
Space: Groups of 4 to 7, chairs, paper to record
(tables discouraged)
▪ 5 min: Introduction
▪ 10 min: List actions that produce the worst results
possible (1-2-4-ALL)
▪ 10 min: List current actions happening that resemble
ones of first list. (1-2-4-ALL)
▪ 10 min: Which of these actions will you stop first?
(1-2-4-ALL)
Min-Specs (35-50 min)
Specify only the absolute “must-dos” and “must not dos”
for achieving a purpose
Space: Groups of 4 to 7, chairs around tables
▪ Invitation: Generate Max Specs “all of the dos and don’ts
to achieve a successful outcome. “If we broke or ignored
this rule, could we still achieve success?”
▪ 6 min: Generate list of all activities (1, then groups)
▪ 15 min: Test each spec, drop it if possible (Groups)
▪ 15 min: Do second round if needed (Groups)
▪ 15 min: Consolidate across groups to shortest possible
list (ALL)
www.liberatingstructures.com
Quick Reference for Difficult Conversations
Allow Conflict to Surface
Healthy vs. unhealthy conflict
will surface. How you address each
makes a difference.
Address Negative Conflict
Gently but Directly
Do not allow negative conflict to linger,
especially in remote settings. Reach out
and make sure issues are addressed.
Avoid “Blame Game”
Stay on facts, stay away from emotional
indictments or shifting to blame. If you
veer, redirect back to issues and away
from heated emotions.
Paraphrase
Actively listen and repeat back to those
in difficult conversations what you heard
and confirm understanding.
State the Truth Upfront
Do not dance around issues. State
conflict up front and directly in the first
sentence, then focus on next steps.
Keep Goals Realistic
You are not going to solve world peace in
a single conversation. Keep immediate
needs first, then plan future steps.
Other Ways to Practice Courageous Agile
Practice Intentional
Empathy
Take the coaching stance of empathy
and positive intent OVER that of motive
and frustration.
Expect the Unexpected
We are in unprecedented times with a new
fun thing emerging every day. Breathe and
prepare for things to emerge.
Invoke the 6th value:
FORGIVENESS
Repeating because it’s that important.
Assume positive intent, practice
empathy, then forgive and move on.
Choose the good.
Focus on Agreements
Conflict + fear = erosion of trust
Have intentional conversations around
agreed upon behaviors that serve the
needs of your teams
Intentionally reflect the
behaviors you expect in
return
Courage is a virtue.
Being right is not.
You can choose courage or
you can choose to be
comfortable. You cannot
choose both.
Brene Brown
Values rewritten: https://www.scrumalliance.org/ScrumRedesignDEVSite/media/ScrumAllianceMedia/Public%20Relations_2/What-is-Scrum-Backgrounder-2014.pdf
Courage: Because we are not alone, we feel supported and have
more resources at our disposal. This gives us the courage to
undertake greater challenges.
Focus: Because we focus on only a few things at a time, we work
well together and produce excellent work. We deliver valuable
items sooner.
Commitment: Because we have great control over our own
destiny, we become more committed to success.
Respect: As we work together, sharing successes and failures, we
come to respect each other and to help each other become worthy
of respect.
Openness: As we work together, we practice expressing how we’re
doing and what’s in our way. We learn that it is good to express
concerns so that they can be addressed.
SCRUM Values
http://www.scrum.org
THANK YOU
for having me
CONTACT
Information
Erica J. Henson (me)
LinkedIn: www.linkedin.com/in/ericajanine
Email: erica@raylantech.com
Blogs & Podcasts
Tandem Coaching Academy: tandemcoaching.academy/posts-articles
Medium: www.medium.com/@ericajanine
(Coming soon – giantfishbowl)
Scheduling
www.raylantech.com
tandemcoaching.academy (affiliated)
REFERENCES
Description Link or Citation
Article: The Six Attributes of Courage https://www.psychologytoday.com/us/blog/the-mindful-self-express/201208/the-six-attributes-
courage
Definition of [courage] http://english.oxforddictionaries.com/courage
Article: Sustained Business Agility with
EBM and Scrum
https://smoothapps.com/index.php/2014/04/nine-risks-to-sustained-business-agility-and-how-to-
manage-them-with-an-evidence-based-approach-using-scrum/
Liberating Structures (+elephant pic) http://www.liberatingstructures.com, www.holisticon.com
Kano Model https://www.productplan.com/glossary/kano-model/
Photo: Houston skyline (cover) http://www.fincherart.com, https://www.etsy.com/nz/listing/654482556/downtown-houston-skyline-
and-be-someone
Photo: Bluebonnet photo http://travlinphoto.com/?fbclid=IwAR11ikryygXicMgHi8mmndfGiHo_RgJnmH5TqdF99X39C4pltD7HG
0bZuYU
Photo: Desk with books, portrait,
mic with screen
Courtesy of Erica Henson
Fonts used Source Sans Pro, Bahnschrift Semibold SemiCondensed, Modern Love Grunge, Stencil

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Courageous Agile

  • 1. Courageous Agile How to work together when the world is falling apart 30 April 2020 @ 6 p.m. Zoom MeetingHouston, TX
  • 2. What is Courage? The ability to do something that frightens one; strength in the face of pain or grief. Origin: “heart” as source of feelings, ‘corage’ Courage starts with showing up and letting ourselves be seen. Brene Brown
  • 3. VALUES: Ethical Code of Practice http://www.scrum.org Courage is the most important of all the virtues, because without courage you can't practice any other virtue consistently. Maya Angelou Coronavirus Lockdown, Day 5425* A discussion about courage must directly confront our fears. *NOT REALLY, BUT IT SURE FEELS LIKE IT
  • 4. What are some of our greatest fears right now? Exercise (3 min): Log into poll and add the top 1-2 fears you feel are dominating our lives at the moment. Credit: Layers of Fear video game, screenshot from GamePressure
  • 5. Word Cloud results from poll during meeting, 30 Apr 2020
  • 6. ▪ At work: With your teams or in your situation ▪ In surviving while looking for work What is the greatest fear you’re facing? Credit: Nanses Nanai (DeviantArt) Exercise (2 min): Write this down on a sticky or notepad for you to identify later (private)
  • 7. What does Frozen 2 have to say about Courageous Agile? Video located at https://youtu.be/gyFub7IuoJQ
  • 8. Throughout she practices openness and specifies each major fear she feels Calls out her fears by name She feels a strength to go on and decides to do the next right thing She chooses courage She admits she doesn’t have the answers, so will take small steps to move forward (e.g. small increments) “I don’t know” While taking small steps, she continues to address her fear openly and stays focused on what is immediately in front. Limits scope How does Anna reflect Agile leadership amidst a brutal crisis? She remains hopeful for the future “And with the dawn, what comes then?” (…the next increment) https://images.app.goo.gl/VsmCamwQC1pstFP4A
  • 9. Pic: https://www.teepublic.com/mug/6860858-do-the-next-right-thing-from-frozen-ii Go back to the fear you wrote down. ▪ Where do you need to practice courage the most to face it? ▪ How can you overcome that fear? What is the next right thing you need to do? Exercise (2-3 min): Write down several things you can do right now to make small steps toward practicing courage in your situation.
  • 10. How can we start practicing courage?
  • 11. LIBERATING STRUCTURES TRIZ & MIN SPECS TRIZ (35 min) Stop counterproductive activities and behaviors to make space for innovation/moving forward Space: Groups of 4 to 7, chairs, paper to record (tables discouraged) ▪ 5 min: Introduction ▪ 10 min: List actions that produce the worst results possible (1-2-4-ALL) ▪ 10 min: List current actions happening that resemble ones of first list. (1-2-4-ALL) ▪ 10 min: Which of these actions will you stop first? (1-2-4-ALL) Min-Specs (35-50 min) Specify only the absolute “must-dos” and “must not dos” for achieving a purpose Space: Groups of 4 to 7, chairs around tables ▪ Invitation: Generate Max Specs “all of the dos and don’ts to achieve a successful outcome. “If we broke or ignored this rule, could we still achieve success?” ▪ 6 min: Generate list of all activities (1, then groups) ▪ 15 min: Test each spec, drop it if possible (Groups) ▪ 15 min: Do second round if needed (Groups) ▪ 15 min: Consolidate across groups to shortest possible list (ALL) www.liberatingstructures.com
  • 12. Quick Reference for Difficult Conversations Allow Conflict to Surface Healthy vs. unhealthy conflict will surface. How you address each makes a difference. Address Negative Conflict Gently but Directly Do not allow negative conflict to linger, especially in remote settings. Reach out and make sure issues are addressed. Avoid “Blame Game” Stay on facts, stay away from emotional indictments or shifting to blame. If you veer, redirect back to issues and away from heated emotions. Paraphrase Actively listen and repeat back to those in difficult conversations what you heard and confirm understanding. State the Truth Upfront Do not dance around issues. State conflict up front and directly in the first sentence, then focus on next steps. Keep Goals Realistic You are not going to solve world peace in a single conversation. Keep immediate needs first, then plan future steps.
  • 13. Other Ways to Practice Courageous Agile Practice Intentional Empathy Take the coaching stance of empathy and positive intent OVER that of motive and frustration. Expect the Unexpected We are in unprecedented times with a new fun thing emerging every day. Breathe and prepare for things to emerge. Invoke the 6th value: FORGIVENESS Repeating because it’s that important. Assume positive intent, practice empathy, then forgive and move on. Choose the good. Focus on Agreements Conflict + fear = erosion of trust Have intentional conversations around agreed upon behaviors that serve the needs of your teams Intentionally reflect the behaviors you expect in return Courage is a virtue. Being right is not. You can choose courage or you can choose to be comfortable. You cannot choose both. Brene Brown
  • 14. Values rewritten: https://www.scrumalliance.org/ScrumRedesignDEVSite/media/ScrumAllianceMedia/Public%20Relations_2/What-is-Scrum-Backgrounder-2014.pdf Courage: Because we are not alone, we feel supported and have more resources at our disposal. This gives us the courage to undertake greater challenges. Focus: Because we focus on only a few things at a time, we work well together and produce excellent work. We deliver valuable items sooner. Commitment: Because we have great control over our own destiny, we become more committed to success. Respect: As we work together, sharing successes and failures, we come to respect each other and to help each other become worthy of respect. Openness: As we work together, we practice expressing how we’re doing and what’s in our way. We learn that it is good to express concerns so that they can be addressed. SCRUM Values http://www.scrum.org
  • 16. CONTACT Information Erica J. Henson (me) LinkedIn: www.linkedin.com/in/ericajanine Email: erica@raylantech.com Blogs & Podcasts Tandem Coaching Academy: tandemcoaching.academy/posts-articles Medium: www.medium.com/@ericajanine (Coming soon – giantfishbowl) Scheduling www.raylantech.com tandemcoaching.academy (affiliated)
  • 17. REFERENCES Description Link or Citation Article: The Six Attributes of Courage https://www.psychologytoday.com/us/blog/the-mindful-self-express/201208/the-six-attributes- courage Definition of [courage] http://english.oxforddictionaries.com/courage Article: Sustained Business Agility with EBM and Scrum https://smoothapps.com/index.php/2014/04/nine-risks-to-sustained-business-agility-and-how-to- manage-them-with-an-evidence-based-approach-using-scrum/ Liberating Structures (+elephant pic) http://www.liberatingstructures.com, www.holisticon.com Kano Model https://www.productplan.com/glossary/kano-model/ Photo: Houston skyline (cover) http://www.fincherart.com, https://www.etsy.com/nz/listing/654482556/downtown-houston-skyline- and-be-someone Photo: Bluebonnet photo http://travlinphoto.com/?fbclid=IwAR11ikryygXicMgHi8mmndfGiHo_RgJnmH5TqdF99X39C4pltD7HG 0bZuYU Photo: Desk with books, portrait, mic with screen Courtesy of Erica Henson Fonts used Source Sans Pro, Bahnschrift Semibold SemiCondensed, Modern Love Grunge, Stencil