Oracle CRM OnDemand is a software-as-a-service (SaaS) customer relationship management (CRM) solution hosted in Oracle's data centers with no hardware or software installation required by customers. Over 15 releases since 2003, Oracle CRM OnDemand has added numerous features like sales process coaching, analytics enhancements, and integration with other Oracle products. Customers benefit from simplicity, scalability, quick implementation time, predictable licensing costs, and leveraging Oracle's experience.