CRM@Oracle - Oracle Mobile Sales Assistant
- 1. •<Insert Picture Here> Deploying Mobile Sales Assistant at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
- 2. The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.
- 3. Oracle Corporation • World’s largest enterprise software vendor • Three product families: database, middleware and applications • $23.3 billion revenue, FY09 • 345,000 global customers • 21,000+ partners • 85,000+ employees • Operating in 145 Countries • 47 million marketing responses • 18 million customer contacts • 24 million prospect contacts
- 4. Global CRM Implementation Optimizing Our Go-To-Market Objective • Global, consistent, streamlined, Sales and scalable campaign to opportunity to quote processes Approach Customer Partners Data • Go Native – Go Fast • Consolidation/Centralization • Start Clean, Stay Clean • Standards based Integration • Drive value with BI Marketing
- 5. Global CRM Ecosystem Implementation planned
- 6. •<Insert Picture Here> Deploying Mobile Sales Assistant at Oracle Deepak Gupta Eve Milrod Halwani Vice President, CRM Systems Senior Director, Sales Systems Applications IT Applications IT
- 7. <Insert Picture Here> Oracle Mobile Sales Assistant
- 8. Oracle Mobile Sales Assistant For BlackBerry®… …and iPhone™
- 9. Challenges/Capabilities/Value CHALLENGES CAPABILITIES KEY VALUE and BENEFITS • Increase user adoption of • Affords real-time access to • Increases user adoption CRM tools CRM data via iPhone™ or • Affinity effect • Gain access to CRM data BlackBerry® • Information at point of when in the field with no • Allows users to view and action laptop maintain key CRM data • User interface • Quickly prep for sales calls • Offers a task-oriented user increases willingness of • Update key information interface rep to enter and share immediately after sales calls • Integrates PIM data, maps, data • Share customer information etc. to fully enable a user’s • Integrates Oracle business instantly in a team selling sales activities activities with daily use of environment • Provides easy deployment of mobile device • Integrate customer phone packaged solution • PIM data, maps calls with Tasks • Improves sales user productivity and team communication • Download MSA, log on and go!
- 10. Mobile Sales Assistant in the CRM Ecosystem iPhone BlackBerry Internet Web Services Web Services AIA CRM On Demand Global CRM
- 11. <Insert Picture Here> Erica Ruliffson Group Vice President North American Sales Oracle Corporation “Mobile Sales Assistant has been a great productivity tool for my team. The intuitive interface has enabled quick, strong adoption. I regularly use MSA to check the status of an opportunity before my executive meetings."
- 12. For More Information search.oracle.com Mobile Sales Assistant or sales.oracle.com