Customer Retention And Loyalty PowerPoint Presentation Slides
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The document provides information on customer retention and loyalty strategies. It includes slides on key questions to ask customers, conducting regular reviews, overcoming buyer's remorse, loyalty programs, and personal touches. Additional slides cover the benefits of customer retention, its impact on operational efficiency and customer experience, a customer loyalty lifecycle framework, and examples of charts showing sales and customer data. The document appears to be a presentation template that can be customized with a company's own information, strategies and data.
Customer Retention And Loyalty PowerPoint Presentation Slides
- 2. Customer Retention Strategies 2 This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention KEY Questionnaire/ Surveys Regular Reviews Overcome Buyers Remorse Loyalty Programs Personal Touches Premiums & Gifts
- 3. Customer Retention Benefits 3 On average, loyal customers are worth up to 10 times as much as their first purchase Worth 10X as much Increasing customer retention rates by 5% increases Profits by 25% to 95% A 2% increase in customer retention has the same effect Decreasing cost by 10% This slide indicates the benefits customer retention provides to a company, you can alter them as per your need
- 4. Customer Retention Impact 4 How it can be achievedImpactCapabilitiesResults Improved Operational Efficiency Deeper Business & Market Intelligence Better Customer Experience Example: Pinpoint compliance & process issues Example: Timely analysis of customer feedback Example: Standardize call quality for coaching & recognition purposes ›Reduce Costs, mitigate risks ›Increase incremental revenues ›Improve product quality ›React to market opportunity ›Increase customer satisfaction, retention & loyalty This slide reflects how we can retain the customers with the help of some examples, you can modify them as per your requirements
- 5. Customer Loyalty Lifecycle 5 This slide is 100% editable. Adapt it to your needs and capture your audience's attention Nurture This slide is 100% editable. Adapt it to your needs and capture your audience's attention Reward This slide is 100% editable. Adapt it to your needs and capture your audience's attention Loyalty This slide is 100% editable. Adapt it to your needs and capture your audience's attention Attract This slide is 100% editable. Adapt it to your needs and capture your audience's attention Retain This slide is 100% editable. Adapt it to your needs and capture your audience's attention Grow This slide is 100% editable. Adapt it to your needs and capture your audience's attention Engage This is a framework for loyalty lifecycle, you can modify it basis your requirements
- 6. Your Title Here 6 Average Sale by Loyalty Member Type 50 1000 NO YES Average Sale by Loyalty Segment 65 2052 NO YES Sale by Channel 85 1500 NO YES Average Award by Customer 1000 3000 NO YES All Order by Promotion 500 2000 NO YES Top 5 Loyalty Program Members by Lifetime Sales 450 1200 NO YES This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 7. Customer Retention & Loyalty Icon Slide 7
- 8. Break Time 10:00 am to 10:30 am Let’s Have a Break, We'll Come Back After 30 Minutes This is a representative image, and should be replaced by your own image. Just right click and replace image. 8
- 10. Stacked Line With Markers 10 0 10 20 30 40 50 60 Task1 Task2 Task3 Task4 Task5 Task6 Task7 Task8 Task9 Task10 Task11 Task12 Inmillion • Product 01 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 11. Clustered Bar 11 0 10 20 30 40 50 60 70 80 90 100 Q1 Q2 Q3 Q4 Unit Count • Product 01 • Product 02 • Product 03 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 12. Volume - Open - High - Low – Close - Chart 12 0 10 20 30 40 50 60 70 0 20 40 60 80 100 120 140 160 1/5/2002 1/6/2002 1/7/2002 1/8/2002 1/9/2002 • Product 01 • Product 02 Volume Open Low High Close Inpercentage This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 13. Stacked Area-Clustered Column 13 0 1 2 3 4 5 6 7 8 9 10 FY01 FY02 FY03 FY04 Inpercentage • Product 01 • Product 03• Product 02 This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 14. Open-High-Low-Close-Chart 14 0 10 20 30 40 50 60 70 6/5/2017 6/6/2017 6/7/2017 6/8/2017 6/9/2017 • Product 1 • Product 2 Close High Low Inpercentage This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
- 16. 16 Our Mission & Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 17. Meet Our Team 17 Julie Hill Graphic Designer John Parker Sales Manager Lily Albert CEO This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 18. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Target Audiences This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Preferred by many This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Values client About Us 18
- 19. 19 ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. ▪ This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Our Goal Your Text Here Your Text Here Your Text Here Your Text Here 01 02
- 20. Comparison 20 Male AccountsThis slide is 100% editable. Adapt it to your needs and capture your audience's attention. 60% vs Male AccountsThis slide is 100% editable. Adapt it to your needs and capture your audience's attention. 60%
- 21. 21 -Elon Musk Engineer & Innovator The path to the CEO’s office should not be thought the CEO’s office and it should not be through the marketing department. It needs to be through engineering and design.
- 22. Financial 22 30% 50% 80% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 23. Target 23 This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention This slide is 100% editable. Adapt it to your needs and capture your audience's attention
- 24. Silhouettes 24 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02
- 25. Dashboard 25 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20 100 60 80% (High) This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 20 100 60 40% (Low)
- 26. Puzzle 26 01 02 03 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 27. Mind Map 27 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 28. Venn 28 30% 50% 20% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
- 29. Location 29 Texas 75% This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Montana 60% This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. USA
- 30. 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 02 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 03 Bulb Or Idea 30 Idea
- 31. 31 Contact Numbers: 0123456789 Email Address: emailaddress@gmail.com Address # street number, city, state Thank You