definition and the process of communication
- 1. Oral Communication Prepared by: Ma. Luiza S. Ocbina, LPT
- 2. Communication is a dynamic process that takes place around us all the time. In fact we spend 70% of our time receiving and sending messages.
- 3. The origin of the word “communication” is “communicare” or “communis” which means: “to impart” “to participate”, “to share” or “to make common.”
- 4. Definition of communications: • John Adair Communication is essentially the ability of one person to make contact with another and make himself or herself understood.
- 5. Definition of communications: • Keith Davis Communication is a process of passing information and understanding from one person to another.
- 6. Definition of communications: • William Newman Charles Summer Communication is an exchange of ideas, facts, opinions or emotions of two or more persons.
- 7. Definition of communications: • Murphy, Hildebrandt, Thomas: Communication is a process of transmitting and receiving verbal and non-verbal messages. It is considered effective when it achieves the desired response or reaction from the receiver.
- 8. Communication may vary from spoken and written words but also actions, mannerisms, and style-anything attached to a message that gives meaning. It can be defined according to its form and use. • Communication as a Process • Communication as an Interaction • Communication as a Social Context
- 9. Communication as a Process • The communication among people is active. They communicate following their creative and convenient ways and method to achieve a certain goal or objective.
- 10. Communication as a Interaction • Communication can binds two people together. Their interaction with one another connects their understanding.
- 11. Communication as a Social Context • The activity of producing, transmitting and receiving meaningful symbolic messages in an environment such as schools, church or any social gathering is communication.
- 12. Elements of Communication 1. Sender (Speaker) 2. Receiver (Listener) 3. Message 4. Channel 5. Noise 6. Situation 7. feedback
- 13. Sender • The one who conveys the message. (Oral or written) • The senders goal is to ensure that his/her intended message that is actually communicated.
- 14. Receiver • The one who listens and decodes the conveyed message.
- 15. Message • Is whatever the sender communicates to the receiver or the information received by the receiver from the sender. • These are the ideas and feelings make up the content of the process of communication.
- 16. Channel • The medium or means through which the message is transmitted.
- 17. Channel • The channel for oral communication is the sound waves written through light waves. • The primary channels in face to face communication are sound and sight. • Public announcements and advertisements are sent through radio waves.
- 18. Noise • It is also known as interference that keeps a message from being understood or accurately interpreted. • It occurs between the sender and receiver.
- 19. Two Types of Noise 1. Channel - This refers to static, mechanical failures, problems in volume, pitch, legibility of text, etc. 2. Semantic - Here “noise” is generated internally resulting from errors in the message itself: ambiguity, grammatical errors, wrong spellings, incorrect punctuation, etc.
- 20. Situation • The time and place where communication occurs.
- 21. Feedback • The receiver’s message that he or she sends to the source in response to the sender’s message. • It can be form of verbal and non-verbal response.
- 22. Feedback may be positive or negative • Positive feedback occurs when the receiver receives the desired response based on a clear understanding of the symbols used in the message. • Negative feedback occurs when there is an undesired response because of miscommunication.
- 23. • Feedback may be either immediate or delayed. For example, oral responses are immediately conveyed but in case of written communication, the feedback may take some time.
- 24. QUIZ