Dialog telekom & it’s internal dynamic
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This document outlines Dialog Telekom PLC, Sri Lanka's largest mobile network provider. It discusses Dialog's vision to be the undisputed leader in connectivity across Sri Lanka through multi-sensory technology. The document also lists Dialog's main products, competitors, subsidiaries, and objectives to achieve quality, market, and value leadership. It provides an overview of Dialog's organizational structure, business environment, and the managerial skills needed at different levels.
Dialog telekom & it’s internal dynamic
- 1. .
- 3. 1) About Dialog 2) Vision 3) Mission 4) Objectives of Dialog 5) Functions 6) Business Environment 7) General Managerial Skills
- 4. Dialog GSM operates Sri Lanka’s largest & fastest growing mobile telecommunication network. Dialog is the first company in Sri Lanka which achieve a market capitalization exceeding USD 1 billion. Dialog TV Pvt LTD Dialog Broadband Networks Pvt LTD are main subsidiaries of Dialog Telekom.
- 5. Main Products ◦ Dialog Mobile ◦ Dialog TV ◦ Dialog Broadband Service ◦ Dialog CDMA ◦ Dialog Global Main Competitors ◦ Airtel ◦ Mobitel ◦ Tigo ◦ Hutchision
- 6. “ To be the undisputed leader in the provision of multi-sensory connectivity resulting always, in the empowerment and enrichment of Sri Lankan Lives and enterprises.”
- 7. “To lead in the provision of technology enabled connectivity touching multiple human sensors and faculties, through committed adherence to customer driven, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of team spirit.”
- 8. Value and Profit Leadership Quality Leadership Market Leadership Corporate Leadership
- 9. Sales and Marketing Business and Finance Information and Technology Human Resources Support and Delivery Service
- 10. Organizational Environment Internal Environment External Environment Micro Macro Environment Environment
- 11. Goals Structure Resources Leadership Culture
- 12. Owners Media Customers Competitors Suppliers Government
- 13. Economic Environment Socio – Cultural Environment Political Environment Technological Environment
- 14. Conceptual Skills Technical Skills Interpersonal Skills
- 15. Top Conceptual Middle Skills Inter- Personal Skills Technical Skills Lower Managerial Level Demand of Skills