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Social and Analytics Certifications
Cindy Royal, Ph.D
Professor and Founding Director
Media Innovation Lab
Texas State University
School of Journalism and Mass Communication
croyal@txstate.edu
cindyroyal.com
@cindyroyal
Analytics/Social Platforms and
Certifications
• Google Analytics
• Google Educator
• Hootsuite
• HubSpot
• Facebook Journalists
• Other Platforms and
Training
Google Analytics
• Use the free Google Analytics platform to measure results from
websites and mobile applications
• Go to Google Analytics with a Google account and set up tracking.
Tracking code must be on each page of your site that you want
tracked.
• Use Wordpress plugin to easily add tracking throughout a site.
• Important to use Google Analytics on an active project to best
understand it.
• analytics.google.com
Google Analytics
Google Analytics Training
• As of March 2017, there are new training courses associated with
Google Analytics – Free!
• Google Analytics for Beginners
• Advanced Google Analytics
• Ecommerce Analytics: From Data to Decisions
• Google Tag Manager Fundamentals
• https://analytics.google.com/analytics/academy/
Google Analytics Training
• Beginner Course
• How to set up an account
• Various views and filters
• Navigating the interface
• Reports
• Campaign and conversion tracking
• 17 lessons, short videos; 4-6 hours to complete
FAQ https://analytics.google.com/analytics/academy/course/6/faqs
Google Analytics Training
• Advanced Google Analytics
• How GA collects data
• Categorizing users
• Configuration Settings
• Measurement plans
• Advanced filters
• Custom dimensions and metrics
• Event Tracking
• Analyze by channel or audience
Google Analytics Training
• Can receive certification for the course.
• Used to just have course, but couldn't track
progress. Now you can get a certification for
the class, But that is not the same as the IQ
certification.
• Good for one year; update annually
Google Analytics IQ Certification
• Also free
• Set up a Google Partners account - https://www.google.com/partners/
• Analytics, Adwords and Mobile certifications
• IQ exam has 70 questions, multiple choice/true or false 90 minutes
• Multiple choice questions can have multiple answers
• Valid for 18 months
Google Analytics IQ Certification
• Also free
• Set up a Google Partners account - https://www.google.com/partners/
• Analytics, Adwords and Mobile certifications
• IQ exam has 70 questions, multiple choice/true or false 90 minutes
• Multiple choice questions can have multiple answers
• Valid for 18 months
Google Analytics IQ Certification
• Also free
• Set up a Google Partners account - https://www.google.com/partners/
• Analytics, Adwords and Mobile certifications
• IQ exam has 70 questions, multiple choice/true or false 90 minutes
• Multiple choice questions can have multiple answers
• Valid for 18 months
Google Analytics IQ Certification
Google Educator Certifications
• Free to do the training
• Has levels 1 and 2; can also receive a Trainer and Innovator certifications
• Level 1 exam- $10; Level 2 exam - $25
• https://edutrainingcenter.withgoogle.com/certification
• Covers ability to integrate a range of Google tools into curriculum
Google Educator Certifications
• Level 1
• Basics of Google tools to organize and post things online, paperless
• Interactive lessons
• Inspire student creativity
• Hangouts
• Google Search
• Google Groups
• Google Sites
• Gmail
• Sheets Slides Forms Drawings Docs
• Drive
• Classroom – like a CMS, create classes and share lessons
• Calendar
• Chrome
• YouTube
Google Educator Certifications
• Level 2
• Promote and model effective use of tools
• Blogger
• Personalized learning
• Advanced features
• Advanced Data
• Interactive Curriculum
• Using Google For Research
• Google Earth & Maps
• Experience Learning
Google Educator Certifications
• Each level has training and sample questions
• Both certifications are 180 minutes; no pauses; they have a camera on
you at all times while you take it.
Google Educator Certifications
• Some of the questions have multiple answers
• Some are drag and drop
• Some of the questions are performance-based and require you to do an
activity with sample tools
Google Educator Certifications
• Some of the questions have multiple answers
• Some are drag and drop
• Some of the questions are performance-based and require you to do an
activity with sample tools
Google Educator Certifications
• Some of the questions have multiple answers
• Some are drag and drop
• Some of the questions are performance-based and require you to do an
activity with sample tools
Google Educator Certifications
• Register for the Exam
• Results are in the Google Web Assessor page.
Hootsuite Certifications
• Platform is free to use at intro level
• Free courses – Hootsuite Platform Training and Hootsuite Social
Marketing Training - https://hootsuite.com/education/courses
• Each module has a short video
• Quizzes at end of each module; can have multiple answers, but they are
just module reviews.
• Certifications are $99 for Hootsuite Certified Expert (can get for free with
Education Program); $199 for Social Marketing Certification (can get
Educator discount; Social Selling Training & Certification - training & cert
$299
Hootsuite Certifications
Platform Certification Exam: 65 questions, 75 minutes, must get at
least 65% correct to pass
Multiple choice: most questions had one answer, but there were a
couple that required multiple selections.
Topics: Hootsuite Fundamentals, Platform, Engagement, Mobile,
Publishing, Campaigns, Advanced Tactics and Analytics, Hootsuite
Organization Features
Does not expire
Hootsuite Certifications
Hootsuite Certifications
Social Markeitng Certification Exam: 60 questions, 60 minutes, must
get at least 80% correct to pass
Multiple choice: all questions with one answer
Topics: Introduction to social platforms, optimizing profiles on each
platform, strategy and goals, growing community, content marketing,
measuring ROI, social advertising.
Does not expire
Hootsuite Certifications
Hootsuite Platform
Hootsuite Student Program
• Allows students/faculty to get free Hootsuite Platform Certification;
• See the FAQ https://help.hootsuite.com/hc/en-us/articles/204948580--
Educator-FAQ
• Hootsuite Educator Resources Presentation -
https://docs.google.com/presentation/d/1Rkls4mgCnPk3Y7rLbBz71N3vD
ORjbUi7DJOhriyleHM/edit#slide=id.g64fd9f8e0_0_133
HubSpot Certifications
• Several free courses and certifications
• HubSpot Platform starts at $200 per month; also a cms
• But certifications don’t deal with direct platform use. Good content for a
range of marketing and writing activities
HubSpot Inbound Marketing
• 12 lessons in training; study guides and videos
• Certification has 60 questions; 90 minutes; multiple choice/true-false; not
as tricky as Google, but some answers All or None of the above, A & B
only, etc.
• Topics: SEO, blogging, landing pages, lead nurturing, conversion analysis
and reporting; basic marketing strategy
• Sign in at app.hubspot.com to see your certifications
• Valid for two years (as of this week!)
HubSpot Content Marketing
• 16 lessons in training; study guides and videos
• Certification has 60 questions; 90 minutes
• Topics: Content marketing, storytelling, content ideas and framework,
strategy, effective writing, effective promotion, measurement, marketing
growth
• Sign in at app.hubspot.com to see your certifications
• Valid for two years (as of this week!)
HubSpot Certifications
Facebook Journalist Certification
• Three lessons and an exam – focused on maximizing use
of Facebook for journalists
https://www.facebook.com/business/e/courses/journalists
• Exam has 28 questions, 45 minutes – free!
• Hosted on Facebook Blueprint eLearning platform;
several free courses across a range of Facebook topics;
Blueprint Certifications in Planning Professional and
Buying Professional – cost $150 each. -
https://www.facebook.com/blueprint/certification/certs
• Lots of other courses that appear to be free -
https://facebook.exceedlms.com/student/catalog
Other Platforms and Training
• Tweetdeck
• Social CRM and Analytics
• Spredfast
• Sprinklr
• SproutSocial
• Buffer
• Social Discovery Tools
• CrowdTangle
• Banjo
Digital and Social Certifications
Other Platforms and Training
• Google News Lab Training – Data Journalism,
Multimedia Storytelling, AMP and more -
https://newslab.withgoogle.com/training
• Mobile Reporting Tools
• Videolicious
• Evrybit
• FAA drone certification
• UT Knight Center 360 Video course and other
MOOCs
• Take advantage of TXST’s free Lynda.com
subscription!!!
Summary
• More important to begin using these tools than it is to pass a
test
• Start with one training course, apply the knowledge, then seek
the certification
• Google Analytics – if you manage a website
• Google Educator – want to learn more about how to use
Google’s G-Suite of tools in education
• Hootsuite – Platform training to learn about the platform; Social
Marketing training is a good intro to social and progresses
through more advanced topics.
• Hubspot – Inbound Marketing and Content Marketing provide
good general knowledge, not related to HubSpot platform
• Facebook for Journalist – general intro to using Facebook
professionally.
Have Fun and Good Luck!!!

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Digital and Social Certifications

  • 1. Social and Analytics Certifications Cindy Royal, Ph.D Professor and Founding Director Media Innovation Lab Texas State University School of Journalism and Mass Communication croyal@txstate.edu cindyroyal.com @cindyroyal
  • 2. Analytics/Social Platforms and Certifications • Google Analytics • Google Educator • Hootsuite • HubSpot • Facebook Journalists • Other Platforms and Training
  • 3. Google Analytics • Use the free Google Analytics platform to measure results from websites and mobile applications • Go to Google Analytics with a Google account and set up tracking. Tracking code must be on each page of your site that you want tracked. • Use Wordpress plugin to easily add tracking throughout a site. • Important to use Google Analytics on an active project to best understand it. • analytics.google.com
  • 5. Google Analytics Training • As of March 2017, there are new training courses associated with Google Analytics – Free! • Google Analytics for Beginners • Advanced Google Analytics • Ecommerce Analytics: From Data to Decisions • Google Tag Manager Fundamentals • https://analytics.google.com/analytics/academy/
  • 6. Google Analytics Training • Beginner Course • How to set up an account • Various views and filters • Navigating the interface • Reports • Campaign and conversion tracking • 17 lessons, short videos; 4-6 hours to complete FAQ https://analytics.google.com/analytics/academy/course/6/faqs
  • 7. Google Analytics Training • Advanced Google Analytics • How GA collects data • Categorizing users • Configuration Settings • Measurement plans • Advanced filters • Custom dimensions and metrics • Event Tracking • Analyze by channel or audience
  • 8. Google Analytics Training • Can receive certification for the course. • Used to just have course, but couldn't track progress. Now you can get a certification for the class, But that is not the same as the IQ certification. • Good for one year; update annually
  • 9. Google Analytics IQ Certification • Also free • Set up a Google Partners account - https://www.google.com/partners/ • Analytics, Adwords and Mobile certifications • IQ exam has 70 questions, multiple choice/true or false 90 minutes • Multiple choice questions can have multiple answers • Valid for 18 months
  • 10. Google Analytics IQ Certification • Also free • Set up a Google Partners account - https://www.google.com/partners/ • Analytics, Adwords and Mobile certifications • IQ exam has 70 questions, multiple choice/true or false 90 minutes • Multiple choice questions can have multiple answers • Valid for 18 months
  • 11. Google Analytics IQ Certification • Also free • Set up a Google Partners account - https://www.google.com/partners/ • Analytics, Adwords and Mobile certifications • IQ exam has 70 questions, multiple choice/true or false 90 minutes • Multiple choice questions can have multiple answers • Valid for 18 months
  • 12. Google Analytics IQ Certification
  • 13. Google Educator Certifications • Free to do the training • Has levels 1 and 2; can also receive a Trainer and Innovator certifications • Level 1 exam- $10; Level 2 exam - $25 • https://edutrainingcenter.withgoogle.com/certification • Covers ability to integrate a range of Google tools into curriculum
  • 14. Google Educator Certifications • Level 1 • Basics of Google tools to organize and post things online, paperless • Interactive lessons • Inspire student creativity • Hangouts • Google Search • Google Groups • Google Sites • Gmail • Sheets Slides Forms Drawings Docs • Drive • Classroom – like a CMS, create classes and share lessons • Calendar • Chrome • YouTube
  • 15. Google Educator Certifications • Level 2 • Promote and model effective use of tools • Blogger • Personalized learning • Advanced features • Advanced Data • Interactive Curriculum • Using Google For Research • Google Earth & Maps • Experience Learning
  • 16. Google Educator Certifications • Each level has training and sample questions • Both certifications are 180 minutes; no pauses; they have a camera on you at all times while you take it.
  • 17. Google Educator Certifications • Some of the questions have multiple answers • Some are drag and drop • Some of the questions are performance-based and require you to do an activity with sample tools
  • 18. Google Educator Certifications • Some of the questions have multiple answers • Some are drag and drop • Some of the questions are performance-based and require you to do an activity with sample tools
  • 19. Google Educator Certifications • Some of the questions have multiple answers • Some are drag and drop • Some of the questions are performance-based and require you to do an activity with sample tools
  • 20. Google Educator Certifications • Register for the Exam • Results are in the Google Web Assessor page.
  • 21. Hootsuite Certifications • Platform is free to use at intro level • Free courses – Hootsuite Platform Training and Hootsuite Social Marketing Training - https://hootsuite.com/education/courses • Each module has a short video • Quizzes at end of each module; can have multiple answers, but they are just module reviews. • Certifications are $99 for Hootsuite Certified Expert (can get for free with Education Program); $199 for Social Marketing Certification (can get Educator discount; Social Selling Training & Certification - training & cert $299
  • 22. Hootsuite Certifications Platform Certification Exam: 65 questions, 75 minutes, must get at least 65% correct to pass Multiple choice: most questions had one answer, but there were a couple that required multiple selections. Topics: Hootsuite Fundamentals, Platform, Engagement, Mobile, Publishing, Campaigns, Advanced Tactics and Analytics, Hootsuite Organization Features Does not expire
  • 24. Hootsuite Certifications Social Markeitng Certification Exam: 60 questions, 60 minutes, must get at least 80% correct to pass Multiple choice: all questions with one answer Topics: Introduction to social platforms, optimizing profiles on each platform, strategy and goals, growing community, content marketing, measuring ROI, social advertising. Does not expire
  • 27. Hootsuite Student Program • Allows students/faculty to get free Hootsuite Platform Certification; • See the FAQ https://help.hootsuite.com/hc/en-us/articles/204948580-- Educator-FAQ • Hootsuite Educator Resources Presentation - https://docs.google.com/presentation/d/1Rkls4mgCnPk3Y7rLbBz71N3vD ORjbUi7DJOhriyleHM/edit#slide=id.g64fd9f8e0_0_133
  • 28. HubSpot Certifications • Several free courses and certifications • HubSpot Platform starts at $200 per month; also a cms • But certifications don’t deal with direct platform use. Good content for a range of marketing and writing activities
  • 29. HubSpot Inbound Marketing • 12 lessons in training; study guides and videos • Certification has 60 questions; 90 minutes; multiple choice/true-false; not as tricky as Google, but some answers All or None of the above, A & B only, etc. • Topics: SEO, blogging, landing pages, lead nurturing, conversion analysis and reporting; basic marketing strategy • Sign in at app.hubspot.com to see your certifications • Valid for two years (as of this week!)
  • 30. HubSpot Content Marketing • 16 lessons in training; study guides and videos • Certification has 60 questions; 90 minutes • Topics: Content marketing, storytelling, content ideas and framework, strategy, effective writing, effective promotion, measurement, marketing growth • Sign in at app.hubspot.com to see your certifications • Valid for two years (as of this week!)
  • 32. Facebook Journalist Certification • Three lessons and an exam – focused on maximizing use of Facebook for journalists https://www.facebook.com/business/e/courses/journalists • Exam has 28 questions, 45 minutes – free! • Hosted on Facebook Blueprint eLearning platform; several free courses across a range of Facebook topics; Blueprint Certifications in Planning Professional and Buying Professional – cost $150 each. - https://www.facebook.com/blueprint/certification/certs • Lots of other courses that appear to be free - https://facebook.exceedlms.com/student/catalog
  • 33. Other Platforms and Training • Tweetdeck • Social CRM and Analytics • Spredfast • Sprinklr • SproutSocial • Buffer • Social Discovery Tools • CrowdTangle • Banjo
  • 35. Other Platforms and Training • Google News Lab Training – Data Journalism, Multimedia Storytelling, AMP and more - https://newslab.withgoogle.com/training • Mobile Reporting Tools • Videolicious • Evrybit • FAA drone certification • UT Knight Center 360 Video course and other MOOCs • Take advantage of TXST’s free Lynda.com subscription!!!
  • 36. Summary • More important to begin using these tools than it is to pass a test • Start with one training course, apply the knowledge, then seek the certification • Google Analytics – if you manage a website • Google Educator – want to learn more about how to use Google’s G-Suite of tools in education • Hootsuite – Platform training to learn about the platform; Social Marketing training is a good intro to social and progresses through more advanced topics. • Hubspot – Inbound Marketing and Content Marketing provide good general knowledge, not related to HubSpot platform • Facebook for Journalist – general intro to using Facebook professionally.
  • 37. Have Fun and Good Luck!!!

Editor's Notes