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Strategic Digital
Communications


       Seminar
       12 July, 2012, London
       #CCdigital
Digital @UNICEF_UK




                        Laila Takeh @spirals
                     Sarah Epstein @sarepst
Source: Stanford Social Innovation Review Oct 2011
Digital at UNICEF UK
UUK Digital Journey




    Review          Set up   ??

• Consultant   • Digital
                 Hub
Digital at UNICEF UK
Set up
UUK Digital Journey



      Review          Set up            Refine           Embed


• Consultant   • Digital Hub   •   Understanding   • Capacity
                               •   Strategy          building
                               •   Roles           • Planning
                               •   Tools           • Investment
Refine




Source: Stanford Social Innovation Review Oct 2011
Refine
         Strategy & Roles
Embed   Capacity building



              Skills matrix
              •   All
              •   External facing
              •   Champion
              •   Super user
Embedding : in practice
How it was different
Some of the impact

•   3,000 new twitter followers
•   Trended in 7 out of 9 on twitter (UK)
•   24,100 social mentions including UNICEF
•   156,220 website visits
•   c2,000 daily site views
•   Hundreds of print articles
•   Better internal working practices
Embed          Challenges
• Planning
  • Understanding still mixed
  • Need to be concrete Vs flexible

• Investment
  • Specific cases for shifting time and money



• Resource balancing
Thanks




Laila Takeh @spirals
Sarah Epstein @sarepst
END SLIDE
Owned media                    Bought media                Earned media


         Website   Microsite/s   Email   Search      Display     Affiliates     SM     Partners



Team 1



Team 2



Team 3



Team 4

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Digital at UNICEF UK

  • 1. Strategic Digital Communications Seminar 12 July, 2012, London #CCdigital
  • 2. Digital @UNICEF_UK Laila Takeh @spirals Sarah Epstein @sarepst
  • 3. Source: Stanford Social Innovation Review Oct 2011
  • 5. UUK Digital Journey Review Set up ?? • Consultant • Digital Hub
  • 8. UUK Digital Journey Review Set up Refine Embed • Consultant • Digital Hub • Understanding • Capacity • Strategy building • Roles • Planning • Tools • Investment
  • 9. Refine Source: Stanford Social Innovation Review Oct 2011
  • 10. Refine Strategy & Roles
  • 11. Embed Capacity building Skills matrix • All • External facing • Champion • Super user
  • 12. Embedding : in practice
  • 13. How it was different
  • 14. Some of the impact • 3,000 new twitter followers • Trended in 7 out of 9 on twitter (UK) • 24,100 social mentions including UNICEF • 156,220 website visits • c2,000 daily site views • Hundreds of print articles • Better internal working practices
  • 15. Embed Challenges • Planning • Understanding still mixed • Need to be concrete Vs flexible • Investment • Specific cases for shifting time and money • Resource balancing
  • 18. Owned media Bought media Earned media Website Microsite/s Email Search Display Affiliates SM Partners Team 1 Team 2 Team 3 Team 4